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Hi there,
i am trying to migrate customers from Confixx to Plesk. This has been working perfectly in the past but for some odd reason it now does not work anymore.
It is complaining about a missing /etc/psa/psa.conf file on the Source Server (Confixx 3.3.9 PRO). This file was copied from another server but still it says the file would be missing.
What can i do ? I get the following error in the log:
I have changed the Source IP in this log for security reasons. Of course its running on a real IP
I can SSH from the target box onto the source box with the used credentials just fine. No Firewall in-between is blocking port 22 or something.
Does anyone have any idea ? I even copied the psa.conf File from another server. Then it does not complain about the file missing but gives no sane error at all.
KR
Stoney
i am trying to migrate customers from Confixx to Plesk. This has been working perfectly in the past but for some odd reason it now does not work anymore.
It is complaining about a missing /etc/psa/psa.conf file on the Source Server (Confixx 3.3.9 PRO). This file was copied from another server but still it says the file would be missing.
What can i do ? I get the following error in the log:
Code:
[INFO] START: Check if migration list file already exists
[INFO] FINISH: Check if migration list file already exists
[INFO] START: Check migrator updates
[INFO] FINISH: Check migrator updates
[INFO] START: Check connections
[ERROR] Failed to check Plesk API connection to the source server 'source' (192.168.0.100): The command "/bin/grep -m1 -E '^\s*PRODUCT_ROOT_D' /etc/psa/psa.conf" executed at the source server 'source' (192.168.0.100) returned a non-zero exit code.
============================================================================
Stderr:
/bin/grep: /etc/psa/psa.conf: No such file or directory
============================================================================
Stdout:
============================================================================
1. If this happened because of a network issue, re-run the migration tool.
2. Ensure that the host is up and there are no firewall rules that may block SSH connection to the host.
3. To investigate the issue, login to the host by SSH, run the command and look at the result.
[INFO] START: Check if migration list file already exists
[INFO] FINISH: Check if migration list file already exists
[INFO] START: Check migrator updates
[INFO] FINISH: Check migrator updates
[INFO] START: Check connections
[ERROR] Failed to check Plesk API connection to the source server 'source' (192.168.0.100): The command "/bin/grep -m1 -E '^\s*PRODUCT_ROOT_D' /etc/psa/psa.conf" executed at the source server 'source' (192.168.0.100) returned a non-zero exit code.
============================================================================
Stderr:
============================================================================
Stdout:
============================================================================
1. If this happened because of a network issue, re-run the migration tool.
2. Ensure that the host is up and there are no firewall rules that may block SSH connection to the host.
3. To investigate the issue, login to the host by SSH, run the command and look at the result.I have changed the Source IP in this log for security reasons. Of course its running on a real IP
I can SSH from the target box onto the source box with the used credentials just fine. No Firewall in-between is blocking port 22 or something.
Does anyone have any idea ? I even copied the psa.conf File from another server. Then it does not complain about the file missing but gives no sane error at all.
KR
Stoney
Last edited:
