Migration from cpanel problem

[dvdalmeria]

Hello I have error from migration cpanel11.34:

My system debian7, plesk 11.5 linux.


Get:

Error: pmm utility 'migration_handler' raised an exception. Error code is: 1
See pmmcli.log to find out detailed information on this

In log:

root@vl20646 [/tmpmigracion]# ./cPanel9.pl --dump-all --no-content
[28521]: 16:54:43 DEBUG FileFinder: pwd resolved to /bin/pwd
[28521]: 16:54:43 DEBUG ------------------------------------------------------------
[28521]: 16:54:43 DEBUG FILE storage initialized.
[28521]: 16:54:43 DEBUG Base directory: /tmpmigracion
[28521]: 16:54:43 DEBUG Space reserved:
[28521]: 16:54:43 DEBUG Gzip bundles: no
[28521]: 16:54:43 DEBUG Bundle split size: do not split
[28521]: 16:54:43 DEBUG ------------------------------------------------------------
DBI connect('dbname=mysql;host=localhost','root',...) failed: Access denied for user 'root'@'localhost' (using password: NO) at Db/DbiBackend.pm line 44.
Undefined subroutine &Dumper::getDbConnect called at Dumper.pm line 1063.
at Dumper.pm line 1063.
Dumper::addPgSQLDatabases('XmlNode=HASH(0x1e538f18)', 'admin') called at Dumper.pm line 962
Dumper::addDatabases('XmlNode=HASH(0x1e538f18)', 'admin') called at Dumper.pm line 903
Dumper::makeDomainNode('admin.vl20646.dns-privadas.es', 'admin', undef) called at Dumper.pm line 646
Dumper::makeAccountNode('admin', undef, undef) called at Transformer.pm line 280
Transformer::getClientNode4Domain('admin.vl20646.dns-privadas.es') called at Agent.pm line 98
Agent::getDomain('admin.vl20646.dns-privadas.es', 'recursive') called at Agent.pm line 134
Agent::_getDomainChild('admin.vl20646.dns-privadas.es', 'properties') called at Agent.pm line 158
Agent::getDomainProperties('admin.vl20646.dns-privadas.es') called at DumpComposer.pm line 134
DumpComposer::makeShallowDump('/tmpmigracion') called at ./cPanel9.pl line 232
main::main() called at ./cPanel9.pl line 258
I try put password root mysql in Db/DbiBackend.pm line 44. and not resolved problem.

I followed:
http://kb.parallels.com/en/115612
http://kb.parallels.com/en/6349

 

[IgorG]

But can you login as root to mysql database on cPanel server?

 

[dvdalmeria]

But can you login as root to mysql database on cPanel server?

Yes, login root mysql is correct.

 

[IgorG]

I can suggest you ask free migration assistance here - http://www.parallels.com/support/plesk/free11assistance_toc/

 

[dvdalmeria]

Ok I open ticket.

 

[IgorG]

Could you please send Ticket ID to me in PM? I would like to review this issue there.

 

[dvdalmeria]

Support resolve problem: #1721638

Change file: /usr/local/psa/PMM/agents/cPanel9/Dumper.pm