Migration from Plesk 9.2.3 to 9.5.2

[ProWebS]

Hello,

I have 2 windows plesk servers, one has plesk 9.2.3 (with Plesk migration agent & manager installed) and the second is a new one with Plesk 9.5.2 , I want to migrate all data/accounts from the old server to the new.

So I login to plesk, and go to Migration Manager , I do complete all the settings and when I press Next button I get
always the same error:

Error: No migration agents found. Data migration is not available.

why is this happening? should I open some specific ports to firewall or something ?

 

[IgorG]

Just go to Migration Manager and click 'Synchronize' button. Latest available version of migration agent will be downloaded and synchronized.

 

[ProWebS]

I allready did that five minute ago, I did get the message "Information: Migration agent was synchronized successfully. Click to download migration agent file that should be installed on the source host before the migration is started. "
and clicked the link and installed the agent.
The agent is running (i can see it in the task bar at the right bottom corner).

Any ideas?

 

[IgorG]

Try to find reason in migration logs from /usr/local/psa/PMM/logs

 

[ProWebS]

ah. "/usr/local/psa/PMM/logs" ??
its a windows server

 

[ProWebS]

at folder C:\Program Files (x86)\Parallels\Plesk\PMM\logs\
I did find 2 log files that were updated every time I tried the migration.

the first one is migration_handler.log
(I've removed login/pass and ips)

1684: 2010-05-14 15:24:01,312 DEBUG --> <migration_handler.MigrationGetScoutInfoAction object at 0x02450A50>
1684: 2010-05-14 15:24:01,312 INFO stdin: <migration-task-description owner-guid="536D4584-6A68-496B-86B4-D258AC551320"><agent-credentials><host-credentials remoting-type="dotnet-remoting"><login>administrator</login><password>*******</password><hostname>********</hostname></host-credentials></agent-credentials><dst-host-parameters><dst-temporary-directory>C:\temp</dst-temporary-directory></dst-host-parameters></migration-task-description>
1684: 2010-05-14 15:24:01,312 INFO Packet succesfully validated.
1684: 2010-05-14 15:24:01,312 DEBUG <migration_handler.MigrationHandlerActionRunner object at 0x02450CD0>: doActivity
1684: 2010-05-14 15:24:01,312 INFO Create migration session started
1684: 2010-05-14 15:24:01,312 INFO Create migration session 20100514152401968 finished
1684: 2010-05-14 15:24:01,328 DEBUG add '3824' to session worker processes
1684: 2010-05-14 15:24:01,328 INFO Executing <subprocess[3824] 'C:\\Program Files (x86)\\Parallels\\Plesk\\PMM\\Migration\\migrmng --deploy-scout --host=xx.xx.xx.xx --login=administrator --password=******** --session-path=C:\\Program Files (x86)\\Parallels\\Plesk\\PMM\\msessions\\20100514152401968 --dumps-dir=C:\\temp\\20100514152401968 --system-type=windows'>
1684: 2010-05-14 15:24:01,484 INFO Execution of <subprocess[3824] 'C:\\Program Files (x86)\\Parallels\\Plesk\\PMM\\Migration\\migrmng --deploy-scout --host=xx.xx.xx.xx --login=administrator --password=******* --session-path=C:\\Program Files (x86)\\Parallels\\Plesk\\PMM\\msessions\\20100514152401968 --dumps-dir=C:\\temp\\20100514152401968 --system-type=windows'> finished successfully.
1684: 2010-05-14 15:24:01,484 DEBUG remove '3824' from session worker processes
1684: 2010-05-14 15:24:01,484 DEBUG add '3140' to session worker processes
1684: 2010-05-14 15:24:01,484 INFO Executing <subprocess[3140] 'C:\\Program Files (x86)\\Parallels\\Plesk\\PMM\\Migration\\migrmng --get-host-info --session-path=C:\\Program Files (x86)\\Parallels\\Plesk\\PMM\\msessions\\20100514152401968 --dumps-dir=C:\\temp\\20100514152401968'>
1684: 2010-05-14 15:24:01,750 INFO Execution of <subprocess[3140] 'C:\\Program Files (x86)\\Parallels\\Plesk\\PMM\\Migration\\migrmng --get-host-info --session-path=C:\\Program Files (x86)\\Parallels\\Plesk\\PMM\\msessions\\20100514152401968 --dumps-dir=C:\\temp\\20100514152401968'> finished successfully.
1684: 2010-05-14 15:24:01,750 DEBUG remove '3140' from session worker processes
1684: 2010-05-14 15:24:01,750 DEBUG <migration_handler.MigrationGetScoutInfoAction object at 0x02450A50>: response
1684: 2010-05-14 15:24:01,750 INFO Outgoing packet:
<?xml version="1.0" encoding="UTF-8"?>
<response>
<errcode>0</errcode>
<data>
<scout-result migration-session-id="20100514152401968">
<os-info loadavg="0.00" os="Microsoft Windows NT 6.1.7600.0"></os-info>
<remote-fs>
</remote-fs>
</scout-result>
</data>
</response>

the second log file is pmmcli.log

(same removed login/pass and ip address)

4436: 2010-05-14 15:24:01,141 DEBUG --> <pmmcli.GetScoutInfoAction object at 0x024B4410>
4436: 2010-05-14 15:24:01,141 INFO stdin: <migration-task-description owner-guid="536D4584-6A68-496B-86B4-D258AC551320"><agent-credentials><host-credentials remoting-type="dotnet-remoting"><login>**********</login><password>*********</password><hostname>xx.xx.xx.xx</hostname></host-credentials></agent-credentials><dst-host-parameters><dst-temporary-directory>C:\temp</dst-temporary-directory></dst-host-parameters></migration-task-description>
4436: 2010-05-14 15:24:01,141 INFO Packet succesfully validated.
4436: 2010-05-14 15:24:01,141 DEBUG <pmmcli.ActionRunner object at 0x024B4710>: doActivity
4436: 2010-05-14 15:24:01,157 INFO Executing <subprocess[880] 'C:\\Program Files (x86)\\Parallels\\Plesk\\admin\\bin\\migration-handler --migration-get-scout-info'>
4436: 2010-05-14 15:24:01,766 INFO Execution of <subprocess[880] 'C:\\Program Files (x86)\\Parallels\\Plesk\\admin\\bin\\migration-handler --migration-get-scout-info'> finished successfully.
4436: 2010-05-14 15:24:01,766 DEBUG <pmmcli.GetScoutInfoAction object at 0x024B4410>: response
4436: 2010-05-14 15:24:01,766 INFO Outgoing packet:
<?xml version="1.0" encoding="UTF-8"?>
<response>
<errcode>0</errcode>
<data>
<scout-result migration-session-id="20100514152401968">
<os-info loadavg="0.00" os="Microsoft Windows NT 6.1.7600.0"></os-info>
<remote-fs>
</remote-fs>
</scout-result>
</data>
</response>

Any idea about the error?

 

[markware]

Plesk Migration Manager for 9.5.2

I am trying to migrate a customer from 9.2.3 to 9.5.2.

I have synchronized and installed the agent on the 9.2.3 server but it will not migrate. Below is the log;

4252: Debug 14/05/2010 11:31:02.181 : Start migrmng execution in --deploy-scout mode
4252: Debug 14/05/2010 11:31:02.189 : arguments: (--deploy-scout --host=208.73.48.149 --login=888admin --password=Av!@tion --session-path=d:\Program Files\Parallels\Plesk\PMM\msessions\20100514113102745 --dumps-dir=C:\temp\20100514113102745 --system-type=windows )
4252: Debug 14/05/2010 11:31:02.254 : Try to deploy scout to: http://208.73.48.149:6489/WinAgentURI
4252: Debug 14/05/2010 11:31:02.256 : migrmng:eployScout begin (systemType = Windows)
4252: Debug 14/05/2010 11:31:02.267 : Versionned migration manager is not found (9.5.2). Try to obtain common migration manager
4252: Debug 14/05/2010 11:31:02.269 : MigratorConfigsManager::GetMigratorManager find Migrator Manager file:d:\Program Files\Parallels\Plesk\PMM\Migration\DbMigrMng.dll
4252: Debug 14/05/2010 11:31:02.273 : MigratorConfigsManager::GetMigratorManager find Migrator Manager file:d:\Program Files\Parallels\Plesk\PMM\Migration\DNSMigrMng.dll
4252: Debug 14/05/2010 11:31:02.279 : MigratorConfigsManager::GetMigratorManager find Migrator Manager file:d:\Program Files\Parallels\Plesk\PMM\Migration\FTPMigrMng.dll
4252: Debug 14/05/2010 11:31:02.283 : MigratorConfigsManager::GetMigratorManager find Migrator Manager file:d:\Program Files\Parallels\Plesk\PMM\Migration\MailMsgMigrMng.dll
4252: Debug 14/05/2010 11:31:02.288 : MigratorConfigsManager::GetMigratorManager find Migrator Manager file:d:\Program Files\Parallels\Plesk\PMM\Migration\PsaMigrMng90.dll
4252: Debug 14/05/2010 11:31:02.314 : PsaMigrMng90::Load begin (workDirectory=d:\Program Files\Parallels\Plesk\PMM\Migration, configName=20100514113102745)
4252: Debug 14/05/2010 11:31:02.317 : PsaMigrMng90::Load successfully finished
4252: Debug 14/05/2010 11:31:02.318 : Migration manager loaded
4252: Debug 14/05/2010 11:31:02.321 : PsaMigrMng90:eployScout begin (hostName=208.73.48.149)
4252: Info 14/05/2010 11:31:02.322 : CrossSysAgent:eployScout SystemType=(Windows) URI=(http://208.73.48.149:6489/WinAgentURI)
4252: Info 14/05/2010 11:31:02.325 : CrossSysAgent::deployScoutToWindowsHost Try to deploy scout to remote Windows host (208.73.48.149)
4252: Debug 14/05/2010 11:32:02.440 : CrossSysAgent::deployScoutToWindowsHost Unable to deploy scout to remote Windows host (208.73.48.149). MigratorException (ForeignMigratorCore.WindowsHostIsUnavailableViaWNet ---> System.ComponentModel.Win32Exception: Access is denied
at ForeignMigratorCore.RemoteWinConnection.ConnectToNetworkResource(ConnectionParameters connParams, String resourceName)
at CrossSysAgentSup.CrossSysAgent.deployScoutToWindowsHost(ConnectionParameters connParams)
--- End of inner exception stack trace ---
at CrossSysAgentSup.CrossSysAgent.deployScoutToWindowsHost(ConnectionParameters connParams)) rethrown
4252: Debug 14/05/2010 11:32:02.442 : DeployScout :: Exception ( MigratorException )
4252: Debug 14/05/2010 11:32:02.445 : ForeignMigratorCore.WindowsHostIsUnavailableViaWNet ---> System.ComponentModel.Win32Exception: Access is denied
at ForeignMigratorCore.RemoteWinConnection.ConnectToNetworkResource(ConnectionParameters connParams, String resourceName)
at CrossSysAgentSup.CrossSysAgent.deployScoutToWindowsHost(ConnectionParameters connParams)
--- End of inner exception stack trace ---
at CrossSysAgentSup.CrossSysAgent.deployScoutToWindowsHost(ConnectionParameters connParams)
at CrossSysAgentSup.CrossSysAgent.DeployScout(ConnectionParameters connParams)
at PsaMigrMng90.MigrMng90.DeployScout(ConnectionParameters connParams)
at migrmng.App.deployScout(ConnectionParameters connParams, Boolean removeConfigDir)
at migrmng.App.Main(String[] args)
4252: Debug 14/05/2010 11:32:02.448 : Saving result...
4252: Debug 14/05/2010 11:32:02.452 : migrmng exits with code 10
4252: Debug 14/05/2010 11:32:02.454 : Unload domain.

Mark

 

[IgorG]

4252: Debug 14/05/2010 11:32:02.440 : CrossSysAgent::deployScoutToWindowsHost Unable to deploy scout to remote Windows host (208.73.48.149). MigratorException (ForeignMigratorCore.WindowsHostIsUnavailableViaWN et ---> System.ComponentModel.Win32Exception: Access is denied

Make sure that it is possible to view administrative shares from destination server, simply try to open network path: \\208.73.48.149\c$
Also check that there is nothing firewalled and administrative password is correct.

 

[BalajiJ]

Have you resolved your problem? Please let me know because the same problem i am also having. "Error: No migration agents found. Data migration is not available."