Migration from Plesk 9.5.5 to 10.2.0

[EbrahimM]

Hi guys,

Im trying to migrate data to another dc but the migration manager keeps saying

Error: Windows agent is not running on the source host

I have followed the http://kb.parallels.com/en/1432

1. Opened ports (even tried with firewall disabled both sides)

2. Able to access Network sharing using \\хxх.хxх.хxх.ххх\c$

3. Server and Workstation services running.


Following is from the agent config file on the source file.

<!--Make sure you specify identical values for the parameters
Port, ObjectUri, ChannelType, and Transport in the migrmng.exe.config
file at the destination server and in the WINAgentMng.exe.config file at
the source server-->
<add key="Port" value="6489" />
<add key="ObjectUri" value="WinAgentURI" />
<!--Possible values for ChannelType: TCP | HTTP-->
<add key="ChannelType" value="TCP" />
<!--Possible values for Transport: SecureNetRemoting | NetRemoting | Samba | HTTPS-->
<add key="Transport" value="HTTPS" />
<add key="IPAddress" value="" />
<add key="DumpDirectory" value="" />
<add key="LogUseDefaultCulture" value="false" />
</appSettings>


How to fix the issue, also is there a way to convert the plesk 10 key to work with 9.5 ?

 

[EbrahimM]

more info

Log from destination server:


3252: 2012-01-10 16:50:51,719 DEBUG --> <migration_handler.MigrationGetScoutInfoAction object at 0x01E73950>
3252: 2012-01-10 16:50:51,719 INFO stdin: <migration-task-description owner-guid="EFCE9FA2-39D7-4A46-9854-7BDA5008ED62"><agent-credentials><host-credentials remoting-type="dotnet-remoting"><login>Administrator</login><password>XXXXXXXX</password><hostname>XXXXXXXXXXX</hostname></host-credentials></agent-credentials><dst-host-parameters><dst-temporary-directory>C:\temp</dst-temporary-directory></dst-host-parameters></migration-task-description>
3252: 2012-01-10 16:50:51,733 INFO Packet succesfully validated.
3252: 2012-01-10 16:50:51,733 DEBUG <migration_handler.MigrationHandlerActionRunner object at 0x01E73690>: doActivity
3252: 2012-01-10 16:50:51,733 INFO Create migration session started
3252: 2012-01-10 16:50:51,750 INFO Create migration session 20120110165051305 finished
3252: 2012-01-10 16:50:51,750 DEBUG add '2432' to session worker processes
3252: 2012-01-10 16:50:51,750 INFO Executing <subprocess[2432] 'C:\\Program Files (x86)\\Parallels\\Plesk\\PMM\\Migration\\migrmng --deploy-scout --host=XXXXXXXXXX --login=Administrator --password=XXXXXXXXXX --session-path=C:\\Program Files (x86)\\Parallels\\Plesk\\PMM\\msessions\\20120110165051305 --dumps-dir=C:\\temp\\20120110165051305 --system-type=windows'>
3252: 2012-01-10 16:50:54,822 INFO Subprocess raised ExecuteException: Subprocess <subprocess[2432] 'C:\\Program Files (x86)\\Parallels\\Plesk\\PMM\\Migration\\migrmng --deploy-scout --host=XXXXXXXXXX --login=Administrator --password=XXXXXXXX --session-path=C:\\Program Files (x86)\\Parallels\\Plesk\\PMM\\msessions\\20120110165051305 --dumps-dir=C:\\temp\\20120110165051305 --system-type=windows'> was finished with exit code 12
== STDOUT ====================

== STDERR ====================

3252: 2012-01-10 16:50:54,822 ERROR Launchpad could not send scout: Subprocess <subprocess[2432] 'C:\\Program Files (x86)\\Parallels\\Plesk\\PMM\\Migration\\migrmng --deploy-scout --host=XXXXXXXXXX --login=Administrator --password=XXXXXXXXXX --session-path=C:\\Program Files (x86)\\Parallels\\Plesk\\PMM\\msessions\\20120110165051305 --dumps-dir=C:\\temp\\20120110165051305 --system-type=windows'> was finished with exit code 12
== STDOUT ====================

== STDERR ====================

3252: 2012-01-10 16:50:54,822 DEBUG <migration_handler.MigrationGetScoutInfoAction object at 0x01E73950>: response
3252: 2012-01-10 16:50:54,822 INFO Outgoing packet:
<?xml version="1.0" encoding="UTF-8"?>
<response>
<errcode>3012</errcode>
<errmsg>Windows agent is not running on the source host</errmsg>
</response>

 

[EbrahimM]

guys change to 10.4.4

Man i just wondered if it work if i upgraded to 10.4.4 and works like a charm

the panel itself a lil more friendly like 9.5

Right now transfering a reseller lets see how it goes. will update the status.

 

[EbrahimM]

works good but transfers are a lot slow dono why