Issue migration of site failing - DB issue

[weareimpulse]

Server operating system version

Ubuntu 22.04.5 LTS

Plesk version and microupdate number

Plesk Obsidian 18.0.67 Update #2 Web Host Edition

hi, can anyone help me, i;m trying to migrate a website from an older server to a newer one using the PLESK migrate tool - I've done this a few times before, and never had an issue like this.

I think its due to the size of the DB, and i get this error in the 'details' view on the migration once i've run it.

Any idea please?

 

[Martin Dias]

https://support.plesk.com/hc/en-us/articles/19143886456855

try if this helps you

 

[weareimpulse]

hi, no - that broke the server - had to remove it as the mariadb.service totally stopped working

 

[weareimpulse]

also tried this

https://support.plesk.com/hc/en-us/articles/12377659346839-How-to-customize-MySQL-MariaDB-variables-on-a-Plesk-server

again, mariadb.service won't restart - have to remove it

 

[Martin Dias]

any errors when you did try to start it with that variables?

 

[weareimpulse]

so i did the restart...
systemctl restart mysql || systemctl restart mariadb || systemctl restart mysqld


go these errors...

Job for mariadb.service failed because the control process exited with error code.
See "systemctl status mariadb.service" and "journalctl -xeu mariadb.service" for details.

Job for mariadb.service failed because the control process exited with error code.
See "systemctl status mariadb.service" and "journalctl -xeu mariadb.service" for details.

Job for mariadb.service failed because the control process exited with error code.
See "systemctl status mariadb.service" and "journalctl -xeu mariadb.service" for details.

 

[Martin Dias]

I would suggest contacting our support team, to help you further

To sign in to support, please go to Plesk

If you bought your license from a reseller, your reseller should provide support for you. If the reseller does not provide support, here is an alternative:

https://support.plesk.com/hc/en-us/articles/12388090147095-How-to-get-support-directly-from-Plesk