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Issue Modsecurity don't start

R

RobertoMa

Basic Pleskian
Server operating system version
AlmaLinux 8.9
Plesk version and microupdate number
18.0.61
I have a problem when i try to active mod security in my server, i have that error:


Can not restart web server: apache_control_adapter[843803]: graceful restart failed, perform full restartapache_control_adapter[843803]: apache_action(graceful): invoke_httpd_action failed, trying second timeapache_control_adapter[843803]: Apache is down, start it instead of gracefulINFO: [Wed May 22 18:48:47 CEST 2024]: Service: apache, Action: start Trying to start service httpd... activating

***** problem report *****
Warning: start service httpd failed

/usr/local/psa/admin/sbin/pleskrc execution failed:Job for httpd.service failed because the control process exited with error code.See "systemctl status httpd.service" and "journalctl -xe" for details.


Please help me.
 
Kaspar@Plesk said:
What's the output systemctl status httpd.service and journalctl -xe?
Click to expand...



[root@server ~]# systemctl status httpd.service
* httpd.service - The Apache HTTP Server
Loaded: loaded (/usr/lib/systemd/system/httpd.service; enabled; vendor preset: disabled)
Drop-In: /usr/lib/systemd/system/httpd.service.d
`-respawn.conf
Active: active (running) since Wed 2024-05-22 18:53:33 CEST; 34min ago
Docs: man:httpd.service(8)
Process: 859295 ExecReload=/usr/sbin/httpd $OPTIONS -k graceful (code=exited, status=0/SUCCESS)
Main PID: 849756 (httpd)
Status: "Total requests: 1116; Idle/Busy workers 100/0;Requests/sec: 0.539; Bytes served/sec: 12KB/sec"
Tasks: 300 (limit: 50128)
Memory: 85.4M
CGroup: /system.slice/httpd.service
|-849756 /usr/sbin/httpd -DFOREGROUND
|-859352 /usr/sbin/httpd -DFOREGROUND
|-859353 /usr/sbin/httpd -DFOREGROUND
|-859355 Passenger watchdog
|-859358 Passenger core
|-859376 /usr/sbin/httpd -DFOREGROUND
|-859379 /usr/sbin/httpd -DFOREGROUND
|-859381 /usr/sbin/httpd -DFOREGROUND
`-859695 /usr/sbin/httpd -DFOREGROUND

May 22 18:53:33 server.domain.it systemd[1]: Starting The Apache HTTP Server...
May 22 18:53:33 server.domain.it systemd[1]: Started The Apache HTTP Server.
May 22 18:53:33 server.domain.it httpd[849756]: Server configured, listening on: port 7050, port 7081, port 7080
May 22 19:22:20 server.domain.it systemd[1]: Reloading The Apache HTTP Server.
May 22 19:22:20 server.domain.it systemd[1]: Reloaded The Apache HTTP Server.
May 22 19:22:23 server.domain.it httpd[849756]: Server configured, listening on: port 7050, port 7081, port 7080




[root@server ~]# journalctl -xe
May 22 19:31:28 server.domain.it drwebd[862606]: Key file: /opt/drweb/drweb32.key - Key file was not found! (No such file or directory)
May 22 19:31:28 server.domain.it drwebd.real[862606]: Key file: /opt/drweb/drweb32.key - Key file was not found! (No such file or directory)
May 22 19:31:28 server.domain.it drwebd[862606]: A path to a valid license key file was not specified.
May 22 19:31:28 server.domain.it drwebd.real[862606]: A path to a valid license key file was not specified.
May 22 19:31:28 server.domain.it drwebd[862606]: Plesk authorization failed: HTTP request error [35]
May 22 19:31:28 server.domain.it drwebd.real[862606]: Plesk authorization failed: HTTP request error [35]
May 22 19:31:28 server.domain.it drwebd[862606]: Error: Plesk Software not running.
May 22 19:31:28 server.domain.it drwebd.real[862606]: Error: Plesk Software not running.
May 22 19:31:28 server.domain.it systemd[1]: drwebd.service: Main process exited, code=exited, status=255/n/a
May 22 19:31:28 server.domain.it systemd[1]: drwebd.service: Failed with result 'exit-code'.
-- Subject: Unit failed
-- Defined-By: systemd
-- Support: Red Hat Customer Experience & Engagement - Red Hat Customer Portal
--
-- The unit drwebd.service has entered the 'failed' state with result 'exit-code'.
May 22 19:31:33 server.domain.it systemd[1]: drwebd.service: Service RestartSec=5s expired, scheduling restart.
May 22 19:31:33 server.domain.it systemd[1]: drwebd.service: Scheduled restart job, restart counter is at 533.
-- Subject: Automatic restarting of a unit has been scheduled
-- Defined-By: systemd
-- Support: Red Hat Customer Experience & Engagement - Red Hat Customer Portal
--
-- Automatic restarting of the unit drwebd.service has been scheduled, as the result for
-- the configured Restart= setting for the unit.
May 22 19:31:33 server.domain.it systemd[1]: Stopped Plesk Premium Antivirus.
-- Subject: Unit drwebd.service has finished shutting down
-- Defined-By: systemd
-- Support: Red Hat Customer Experience & Engagement - Red Hat Customer Portal
--
-- Unit drwebd.service has finished shutting down.
May 22 19:31:33 server.domain.it systemd[1]: Started Plesk Premium Antivirus.
-- Subject: Unit drwebd.service has finished start-up
-- Defined-By: systemd
-- Support: Red Hat Customer Experience & Engagement - Red Hat Customer Portal
--
-- Unit drwebd.service has finished starting up.
--
-- The start-up result is done.
May 22 19:31:33 server.domain.it drwebd[862626]: Dr.Web (R) daemon for Linux/Plesk Edition v6.0.2.9
May 22 19:31:33 server.domain.it drwebd[862626]: Copyright (c) Igor Daniloff, 1992-2024
May 22 19:31:33 server.domain.it drwebd[862626]: Doctor Web, Moscow, Russia
May 22 19:31:33 server.domain.it drwebd[862626]: Support service: Dr.Web technical support
May 22 19:31:33 server.domain.it drwebd[862626]: To purchase: Dr.Web Enterprise Security Suite
May 22 19:31:33 server.domain.it drwebd.real[862626]: Dr.Web (R) daemon for Linux/Plesk Edition v6.0.2.9
May 22 19:31:33 server.domain.it drwebd.real[862626]: Copyright (c) Igor Daniloff, 1992-2024
May 22 19:31:33 server.domain.it drwebd.real[862626]: Doctor Web, Moscow, Russia
May 22 19:31:33 server.domain.it drwebd.real[862626]: Support service: Dr.Web technical support
May 22 19:31:33 server.domain.it drwebd.real[862626]: To purchase: Dr.Web Enterprise Security Suite
May 22 19:31:33 server.domain.it drwebd[862626]: Key file: /opt/drweb/drweb32.key - Key file was not found! (No such file or directory)
May 22 19:31:33 server.domain.it drwebd[862626]: A path to a valid license key file was not specified.
May 22 19:31:33 server.domain.it drwebd.real[862626]: Key file: /opt/drweb/drweb32.key - Key file was not found! (No such file or directory)
May 22 19:31:33 server.domain.it drwebd.real[862626]: A path to a valid license key file was not specified.
May 22 19:31:33 server.domain.it drwebd[862626]: Plesk authorization failed: HTTP request error [35]
May 22 19:31:33 server.domain.it drwebd.real[862626]: Plesk authorization failed: HTTP request error [35]
May 22 19:31:33 server.domain.it drwebd[862626]: Error: Plesk Software not running.
May 22 19:31:33 server.domain.it drwebd.real[862626]: Error: Plesk Software not running.
May 22 19:31:33 server.domain.it systemd[1]: drwebd.service: Main process exited, code=exited, status=255/n/a
May 22 19:31:33 server.domain.it systemd[1]: drwebd.service: Failed with result 'exit-code'.
-- Subject: Unit failed
-- Defined-By: systemd
-- Support: Red Hat Customer Experience & Engagement - Red Hat Customer Portal
--
-- The unit drwebd.service has entered the 'failed' state with result 'exit-code'.
 
Kaspar@Plesk said:
Hmm, no that unfortunately does not help as you probably restarted your server.

I am not sure about the cause. But I found one similar issue with the same error caused by a corrupted mod_fcgid apache module. You can try to see if re-installing the mod_fcgid component helps.

How to re-install Plesk components is explained here:
Click to expand...
I re-instaled fcgid but don't fix the problem.
 
i fixed so:

plesk bin server_pref --update-web-app-firewall -waf-rule-engine on -waf-rule-set tortix -waf-config-preset tradeoff
 
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