more errors when adding domain

[Snowball@]

ERROR 1) When adding the domain initially

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Microsoft Internet Explorer
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Failed domain creation: Unable to update domain data: Failed setting of domain parameters: Unable to init DSMailLists object:Unable to update dns zone for domain: Empty error message from utility..
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OK
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ERROR 2) When trying to add the domain again

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Microsoft Internet Explorer
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Domain capewinemakersguild.com already exists
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OK
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Any help will be nice!
Storm

P.s I had a similar problem with another domain. The initial error was different though - Dump error. I could not resolve this issue either. See post http://forum.swsoft.com/showthread.php?s=&postid=135357#post135357

 

[Snowball@]

For those who are interested - we fixed this problem by deleting the domain info from the Plesk database by hand in the following tables:

Deleting 1 entry in "domains" table
Deleting 11 dns records in "dns_recs" table

 

[dimensions]

how did u access the Plesk database?
It doesnt give us option to edit it.

 

[paul.fisher]

Originally posted by dimensions
how did u access the Plesk database?
It doesnt give us option to edit it.

Try changing your port number when connecting via query browser to 8306

 

[paul.fisher]

Originally posted by Snowball
For those who are interested - we fixed this problem by deleting the domain info from the Plesk database by hand in the following tables:

Deleting 1 entry in "domains" table
Deleting 11 dns records in "dns_recs" table

Thanks this worked great. However I had to delete the mailboxes from mailenable also