• We value your experience with Plesk during 2025
    Plesk strives to perform even better in 2026. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2025.
    Please take this short survey:

    https://survey.webpros.com/
  • On Plesk for Linux mod_status is disabled on upgrades to improve Apache security.
    This is a one-time operation that occurs during an upgrade. You can manually enable mod_status later if needed.

Resolved Move Domain not working anymore -> Merge Subscription - The mail service is not installed in Plesk

bernes_stainz

New Pleskian
Server operating system version
Almalinux 8
Plesk version and microupdate number
18.0.73
Hi,

we have upgraded from 18.0.71 to 18.0.73 and now the following Issue:

in 18.0.71 (and before -> this was working since years):
plesk bin subscription --merge domain.tld -webspace-name webspacedomain.tld
The subscription 'domain.tld' was merged with the subscription 'webspacedomain.tld'.

in 18.0.73 it is not working anymore:
plesk bin subscription --merge domain.tld -webspace-name webspacedomain.tld
The mail service is not installed in Plesk.

We are using plesk without Mail since years, however I`ve also tried a fresh installation on my laptop with a trial version and saw the same Issue, also reproducable via GUI (Image attached). Support Ticket already ongoing (engineer reproduced it also...).

Hopefully the Issues is going to be fixed ASAP (may someone has a workaround?)

cheers Michael
 

Attachments

  • Screenshot 2025-11-21 213452.jpg
    Screenshot 2025-11-21 213452.jpg
    14.8 KB · Views: 6
Hi,

marked as "PPPM-15228 - will be fixed in the upcoming release - if you need a HOTFIX please contact Plesk Support (MoveDomain.php to be replaced with a fixed Version)

cheers Michael
 
Hi, Michael. We have released an update today which fixes the issue concerning moving domains. If you have automatic updates enabled this update should be installed automatically overnight. Plesk Obsidian 18.0.75:

Fixed the issue where the plesk bin subscription --merge -webspace-name command failed with an error when no mail server was installed. (PPPM-15228

Please let us know if you face any further issues.
 
Back
Top