Issue my all websites down!

[Deleted member 248635]

Server operating system version

Ubuntu 20.04.4 LTS

Plesk version and microupdate number

obsidian 18.0.44

Dear Plesk Team,

Please Help me my all sites down!!


high disk usages how to check who using it ??

Diagnose & Repair​

also some issue help i requesting dear plesk team

Thanks,

 

[Deleted member 248635]

Invalid usage of pm_Settings::set. Value length 5000 expected, 7682 received.

 

[Maarten]

Check /var/log/plesk/panel.log for the pm_settings error.

This will help you identify who uses the most disk space:

https://support.plesk.com/hc/en-us/articles/360011166353--How-to-find-directories-files-that-take-up-the-most-disk-space-on-a-Plesk-for-Linux-server

 

[Deleted member 248635]

help me @maartenv
it cpmplete down all websites

 

[Maarten]

Log in on the server with SSH and try to clean the files that occupy the disk space.

 

[Deleted member 248635]

can please guide me ??

 

[Maarten]

If you need help right now, please contact Plesk support:

How to get support directly from Plesk?

Question How to get support directly from Plesk? Answer Lease-type Plesk licenses purchased directly from Plesk running on supported Plesk version include full free support. Perpetual-type license...

support.plesk.com

 

[Deleted member 248635]

0: /opt/psa/admin/plib/Db/Adapter/Pdo/Mysql.php:79
Db_Adapter_Pdo_Mysql->query(string 'SET sql_mode = ''')
1: /opt/psa/admin/plib/CommonPanel/Application/Abstract.php:103
CommonPanel_Application_Abstract::initDbAdapter()
2: /opt/psa/admin/plib/Session/Helper.php:176
Plesk\Session\Helper::initStorage()
3: /opt/psa/admin/plib/auth.php:289
AutoPrepend->initUserSession()
4: /opt/psa/admin/plib/auth.php:202
AutoPrepend->run()
5: /opt/psa/admin/plib/auth.php:582
[2022-06-28 20:07:11.718] 3888250:62bb434faf60e ERR [panel] Cannot load settings: DB query failed: SQLSTATE[HY000] [2002] Connection refused
[2022-06-28 20:07:11.723] 3888250:62bb434faf60e ERR [panel] SQLSTATE[HY000] [2002] Connection refused
[2022-06-28 20:13:13.210] 3904853:62bb44ad90ca2 ERR [extension/wp-toolkit] Failed to generate screenshot of instance #71: The screenshot service was unable to make screenshots. Request to the screenshot service has failed with the following error code: 424. Either screenshot service or the website itself is not available. Make sure that the website is working correctly and responding.
[2022-06-28 20:15:04.121] 3910691:62bb45281cd6a ERR [panel] Protocol version '1.6.3.0' is deprecated. Current protocol version is '1.6.9.1'.

Error log in panel log file

 

[Deleted member 248635]

zip error log panel file attach below!

 

[Deleted member 248635]

php errors logs why much ??

 

[Deleted member 248635]

@maartenv disk high usage solve but CPU is full I think the issue make all website down!

 

[Dave W]

How to get support directly from Plesk?

Question How to get support directly from Plesk? Answer Lease-type Plesk licenses purchased directly from Plesk running on supported Plesk version include full free support. Perpetual-type license...

support.plesk.com