• Introducing WebPros Cloud - a fully managed infrastructure platform purpose-built to simplify the deployment of WebPros products !  WebPros Cloud enables you to easily deliver WebPros solutions — without the complexity of managing the infrastructure.
    Join the pilot program today!
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.

My website won't show via plesk panel

rayroh

New Pleskian
I subscribed Plesk Panel 11 through 1 and 1 dedicated server package.
I registered all domain names both from other registrar and 1 and 1 domain service.
However, only 2 websites show properly after I uploaded source files to the httpdocs directory
and other 7 websites won't show and only 1 and 1 default site shows up instead of my own websites!
It has been like this over 2 months now and 1 and 1 dedicated server support team never put their effort to fix this issue just because they show on their end and there is nothing they can do!
I am very frustrated because I've been paying $79.99 every month and not utilizing the server 100% due to this unknown problem.

Let's say I have raysdeal.com, ktownforum.com these websites won't show on my computer but would show on others, I checked and deleted cache on my browser
and performed every possible solution I could think of and still no luck.

Those two websites are just samples and all 7 others won't show on some networks at all and only 1 and 1 default page would come up.
I have Samsung smartphone with verizon network and try to open those websites on my phone, it won't as well......
I tried to get this issue to 1 and 1 support team's attention but can't do it because they show on their computer!

I suspect that there is permission issue and I checked and change every possible way but still no show!
Please help on this issue because I am throwing money for no service to 1 and 1 and I need to fix this issue ASAP!

This is like, you have a mechanical problem with your car but whenever you bring your car to the mechanic, the problem is not there anymore and
could not fix it but when you come back home, the problem still exist....

I am helpless on this issue and please help to fix this issue.

Thank you in advance.
 
I can see raysdeal.com and ktownforum.com too.
I think the fact that you do not see these sites from your network, indicates that the problem may be in your network configuration, special routing rules, etc.
 
Back
Top