• We value your experience with Plesk during 2024
    Plesk strives to perform even better in 2025. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2024.
    Please take this short survey:

    https://pt-research.typeform.com/to/AmZvSXkx
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Question No date in mails coming from same domain

onki

Regular Pleskian
Hi,

I am using a different mail account on the same domaiwhich is handled through Plesk.
This account is used by my FritzBox to send push notifications and also my office MFP printer is using this accout for the scan to email feature.
The problem is that there is no date given when the office MFP is sending the scan to the destinatin account on the same server and domain. Only when the FritzBox is sending mails the actual date is available.
Since the date is missing the mail clients do not see these mails as new mails, only webmailer is recognizing them with no date.

Any idea what is wrong. Even my new MFP printer is giving the same problem although it is a completely different brand.

Best regards
Onki
 
Think the printer is the issue here; what's the model of it? Is it one of those that has like a touchscreen on it where you can set date/time?
 
Hi,

I just tested using a different smtp server from a different provider (t-online). No problems with this one and I get a valid email with date in my inbox.
So I think the printer is not an issue as the problem was also with the old one.
I replaced a Samsung CLX with a HP Office Laser MFP 477.
They were using a mailbox just for sending emails scanner@domain to send mails to two different users on the same server (user1@domain; user2@domain).
The mail was sent but with no receiving date so it cannot show up in my clients (Outloook; Android mail etc.), only in Horde Webmail.

Very strange
When I send a mail from user1 to user2 by outlook or Android it works OK.

Best regards
Onki
 
Back
Top