no SSL is working on any domain

[Khoi_Nguyen]

i'm running nginx and the config is set up correctly with the ips and port 443. no firewall but can't access https or curl https. port 443 times out. plesk ssl cert works fine but none of the domains work.

why is it so incredibly difficult to get tech support. it's nearly impossible to submit a ticket with system leading me in circles. what's the use of paying for license if we can't get appropriate support?

 

[IgorG]

i'm running nginx and the config is set up correctly with the ips and port 443. no firewall but can't access https or curl https. port 443 times out. plesk ssl cert works fine but none of the domains work.

Any additional detail from logs? related error messages?

why is it so incredibly difficult to get tech support. it's nearly impossible to submit a ticket with system leading me in circles. what's the use of paying for license if we can't get appropriate support?

Could you please explain what sort of problems you have with submitting support request here https://www.odin.com/support/request/ ?

 

[Khoi_Nguyen]

Any additional detail from logs? related error messages?


Could you please explain what sort of problems you have with submitting support request here https://www.odin.com/support/request/ ?

From my nginx log

nano 2.2.6 File: error.log

2015/09/17 18:39:55 [error] 31549#0: *122 connect() failed (111: Connection refused) while connecting to upstream, client: 169.254.169.254, server: , request: "$
2015/09/17 18:41:24 [error] 1042#0: *287 connect() failed (111: Connection refused) while connecting to upstream, client: 169.254.169.254, server: , request: "G$
2015/09/17 20:39:39 [error] 27949#0: *11112 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 82.138.16.125, se$
2015/09/17 20:39:42 [alert] 27672#0: *11098 open socket #3 left in connection 23
2015/09/17 20:39:42 [alert] 27672#0: *11099 open socket #5 left in connection 24
2015/09/17 20:39:42 [alert] 27672#0: aborting
2015/09/17 20:45:09 [error] 28676#0: *517 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 169.254.169.254, se$
2015/09/17 20:45:09 [error] 28676#0: *519 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 169.254.169.254, se$
2015/09/17 20:45:09 [error] 28676#0: *521 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 169.254.169.254, se$
2015/09/17 20:45:09 [error] 28676#0: *523 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 169.254.169.254, se$
2015/09/17 20:45:09 [error] 28676#0: *524 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 169.254.169.254, se$
2015/09/17 20:45:13 [alert] 28676#0: *504 open socket #94 left in connection 28
2015/09/17 20:45:13 [alert] 28676#0: *528 open socket #99 left in connection 29
2015/09/17 20:45:13 [alert] 28676#0: *505 open socket #95 left in connection 36
2015/09/17 20:45:13 [alert] 28676#0: aborting
2015/09/17 21:21:54 [error] 356#0: *3516 connect() failed (111: Connection refused) while connecting to upstream, client: 169.254.169.254, server: , request: "G$
2015/09/17 21:21:54 [error] 356#0: *3518 connect() failed (111: Connection refused) while connecting to upstream, client: 169.254.169.254, server: , request: "G$
2015/09/17 21:21:54 [error] 356#0: *3520 connect() failed (111: Connection refused) while connecting to upstream, client: 169.254.169.254, server: , request: "G$
2015/09/17 21:21:54 [error] 356#0: *3522 connect() failed (111: Connection refused) while connecting to upstream, client: 169.254.169.254, server: , request: "G$
2015/09/17 21:21:54 [error] 356#0: *3524 connect() failed (111: Connection refused) while connecting to upstream, client: 169.254.169.254, server: , request: "G$
[ 2015-09-17 22:25:59.8596 15753/7f4d95a2a740 age/Wat/WatchdogMain.cpp:1274 ]: Starting Passenger watchdog...
[ 2015-09-17 22:25:59.8672 15756/7f2edd07d740 age/Cor/CoreMain.cpp:957 ]: Starting Passenger core...
[ 2015-09-17 22:25:59.8674 15756/7f2edd07d740 age/Cor/CoreMain.cpp:234 ]: Passenger core running in multi-application mode.
[ 2015-09-17 22:25:59.8696 15756/7f2edd07d740 age/Cor/CoreMain.cpp:707 ]: Passenger core online, PID 15756
[ 2015-09-17 22:25:59.8775 15761/7fda8a26a740 age/Ust/UstRouterMain.cpp:430 ]: Starting Passenger UstRouter...
[ 2015-09-17 22:25:59.8783 15761/7fda8a26a740 age/Ust/UstRouterMain.cpp:311 ]: Passenger UstRouter online, PID 15761

in regards to the ticket, i put in my license key and it says it's invalid but it is.