Issue No subscriptions are listed for your account

[geomihut]

Server operating system version

CENTOS 7

Plesk version and microupdate number

1.8

I was logged out from my administration panel and after I logged in again I am getting an empty page with a weird message.


"Warning: No subscriptions are listed for your account; therefore, no operations are available. Please contact your service provider for assistance with subscribing to the services."


Print screen:

Screenshot

Captured with Lightshot

prnt.sc

Has anyone any idea what happened to my administration account??
Thank you

 

[Kaspar]

Do you have root access to the server or VPS? From the screenshot you've posted it looks like your logged in as user "hefeplesk" and not as the Admin user.

 

[geomihut]

Yes, I have root access to the server.
Can you tell me how can I log in as an admin user?
When I am trying to log in with ADMIN user name is not working anymore.
Is there a way to do something?
Thank you

 

[IgorG]

Yes, I have root access to the server.
Can you tell me how can I log in as an admin user?
When I am trying to log in with ADMIN user name is not working anymore.
Is there a way to do something?
Thank you

Login to the server via ssh as a root user and run the command:

# plesk login

links for temporary admin login will be generated.