Question No update after Obsedian 18.0.21

[Erwan]

Hi all,

For some servers, since some months, we no longer have any update offered after version Obsedian 18.0.21.
For others, no problem. Even for much older servers. We can go to Obsedian 18.0.25.
All are on CentOS 6 or 7.

We don't have found any explication.
Do you have an idea?

Thank you.

Erwan

 

[EugeneKazakov]

Could you send me an IP of the server, which did not receive the update?

 

[Erwan]

- for example.

 

[EugeneKazakov]

Are you sure the checkbox "Automatically install Plesk updates" is enabled on this server?

 

[Erwan]

No, we made Plesk updates manually (each month to keep more safe).
When we go to the Plesk update panel, we have this (attach file).


Nothing in the Install or Upgrade product.

 

[Erwan]

We have the exact same "update" configuration for all the servers.
And we don't know why there is updates to 18.0.25 for some.. and not for the others.

 

[EugeneKazakov]

Oh, I thought the issue is with automatic updates, but it is even worse.

Just in case, don't you use any mirror for autoinstall.plesk.com?
ping autoinstall.plesk.com should reach one of the servers *.cdn77.org

Check the file /root/.autoinstallerrc - it might store the SOURCE variable.

 

[Erwan]

The source is different.
Our provider change sometimes it seems the url and indeed sometimes goes through his mirror.
So not Index of / when the last update is 18.0.25.

Thanks Eugene.