Issue nopCommerce 4.6 error

[cits]

.Net core application nopCommerce 4.6, after an update to the application, shows the below error.
87383/T5h age/Cor/App/Implementation.cpp:221: Could not spawn process for application /var/www/vhosts/<domain.com>/httpdocs: The application process exited prematurely.
Error ID: b1cb6acc
Error details saved to: /tmp/passenger-error-QccxHa.html

when clicking the html file link, shows error
Error: Unable to find the file /var/www/vhosts/<domain.com>/httpdocs/wwwroot/tmp/passenger-error-QccxHa.html at the specified location

I am using Plesk Obsidian Web Admin Edition Version 18.0.55 Update #1
How could I rectify this error?

 

[Peter Debik]

The path ... /httpdocs/wwwroot/tmp/ ... looks suspicious. Normally, it would be ... /httpdocs/tmp ... or /httpdocs. Did you copy a configuration from another environment where the paths are different? Maybe these need to be fixed?

 

[cits]

The site was working previously. I uploaded the latest files to server using the file manager after disabling the .net core application in plesk. After enabling the application, site shows error "We're sorry, but something went wrong. The issue has been logged for investigation. Please try again later.". I was just try to fix the error by creating a 'tmp' folder inside wwwroot folder without luck.

 

[Peter Debik]

The situation is that you changed files in your application and after changing files your application no longer works as expected.

You receive an error message "Unable to find the file /var/www/vhosts/<domain.com>/httpdocs/wwwroot/tmp/passenger-error-QccxHa.html at the specified location". I was pointing out that the path mentioned /httpdocs/wwwroot/tmp looks suspicious, because your www root is normally httpdocs. There is no need for an additional level, hence there is some likelihood that your application no longer works, because with the file changes done, the path(s) have changed, too.

If you suspect an error on the server nevertheless, I can only recommend to contact support so that they can check the issue directly on your server. They will be happy to assist you with a more detailed analysis. https://support.plesk.com

 

[salasi]

.Net core application nopCommerce 4.6, after an update to the application, shows the below error.
87383/T5h age/Cor/App/Implementation.cpp:221: Could not spawn process for application /var/www/vhosts/<domain.com>/httpdocs: The application process exited prematurely.
Error ID: b1cb6acc
Error details saved to: /tmp/passenger-error-QccxHa.html

when clicking the html file link, shows error
Error: Unable to find the file /var/www/vhosts/<domain.com>/httpdocs/wwwroot/tmp/passenger-error-QccxHa.html at the specified location

I am using Plesk Obsidian Web Admin Edition Version 18.0.55 Update #1
How could I rectify this error Acrylic dice?

Hi,

I have a weird error occurring when I try to upgrade my live site.

I delete all the 4.5 files, copy in the 4.6 files and then copy appsettings.json & plugins.json

I start the site and when I browse to it I get a 500 error. I look in the stdout logs and I see it has updated the database then I see a warning...

Error unprotecting the session cookie.
System.Security.Cryptography.CryptographicException: The key {b718c8e7-74e1-426e-b987-15f988a53914} was not found in the key ring

Then I see an error

fail: Microsoft.AspNetCore.Diagnostics.ExceptionHandlerMiddleware[1]
An unhandled exception has occurred while executing the request.
Microsoft.Data.SqlClient.SqlException (0x80131904): Invalid column name 'ConversionsApiEnabled'.
Invalid column name 'PixelScriptEnabled'.
Invalid column name 'AccessToken'.

After this one attempt to load the site a whole load of files disappear from the site. If I try to copy the source files back into the folder I get a message telling me 6318 of the 6839 files already exist. I have no idea what happened to the remaining 521 files.

I have tried restoring and attempting it again but I get the same result.

If anyone can give any advice on what is causing this or how to fix it I would really appreciate it.

Many Thanks