• If you are still using CentOS 7.9, it's time to convert to Alma 8 with the free centos2alma tool by Plesk or Plesk Migrator. Please let us know your experiences or concerns in this thread:
    CentOS2Alma discussion

Not receivign emails anymore

redline

New Pleskian
hello i just started 3days ago
not receiving emails anymore i searched the whole internet for answer but with no success


Aug 8 06:44:36 kaise postfix/trivial-rewrite[2006]: warning: do not list domain kaise.as29550.net in BOTH mydestination and virtual_alias_domains
Aug 8 06:44:36 kaise /usr/lib/plesk-9.0/psa-pc-remote[1377]: Unable to get sender domain by sender mailname
Aug 8 06:44:36 kaise /usr/lib/plesk-9.0/psa-pc-remote[1377]: Unable to get sender domain by sender mailname
Aug 8 06:44:36 kaise /usr/lib/plesk-9.0/psa-pc-remote[1377]: Unable to get sender domain by sender mailname
Aug 8 06:44:36 kaise postfix/cleanup[17612]: 9371517D686D: message-id=<[email protected]>
Aug 8 06:44:36 kaise postfix/bounce[18788]: 39CC817DFFAA: sender non-delivery notification: 9371517D686D
Aug 8 06:44:36 kaise postfix/qmgr[1797]: 39CC817DFFAA: removed
Aug 8 06:44:36 kaise postfix/qmgr[1797]: 58902176595F: from=<[email protected]>, size=5712, nrcpt=1 (queue active)
Aug 8 06:44:36 kaise postfix/smtpd[17171]: A41BF17D7B56: client=m12-95.163.com[220.181.12.95]
Aug 8 06:44:36 kaise /usr/lib/plesk-9.0/psa-pc-remote[1377]: handlers_stderr: SKIP
Aug 8 06:44:36 kaise /usr/lib/plesk-9.0/psa-pc-remote[1377]: SKIP during call 'check-quota' handler
Aug 8 06:44:36 kaise postfix/cleanup[5366]: B5F2017D88BE: message-id=<[email protected]>
Aug 8 06:44:36 kaise postfix/bounce[17571]: 2E0E017DCBF6: sender non-delivery notification: B5F2017D88BE
Aug 8 06:44:36 kaise postfix/qmgr[1797]: 2E0E017DCBF6: removed
Aug 8 06:44:36 kaise postfix/qmgr[1797]: 3B832168CDC2: from=<[email protected]>, size=4904, nrcpt=1 (queue active)
Aug 8 06:44:36 kaise postfix/smtpd[18807]: CE49017DCBF6: client=m15-144.126.com[220.181.15.144]
Aug 8 06:44:36 kaise /usr/lib/plesk-9.0/psa-pc-remote[1377]: Unable to get sender domain by sender mailname
Aug 8 06:44:36 kaise /usr/lib/plesk-9.0/psa-pc-remote[1377]: Unable to get sender domain by sender mailname
Aug 8 06:44:36 kaise /usr/lib/plesk-9.0/psa-pc-remote[1377]: Unable to get sender domain by sender mailname
Aug 8 06:44:37 kaise postfix/smtpd[17170]: disconnect from 163.mxmail.netease.com[220.181.12.65]
Aug 8 06:44:37 kaise /usr/lib/plesk-9.0/psa-pc-remote[1377]: Unable to get sender domain by sender mailname
Aug 8 06:44:37 kaise /usr/lib/plesk-9.0/psa-pc-remote[1377]: Unable to get sender domain by sender mailname
Aug 8 06:44:37 kaise /usr/lib/plesk-9.0/psa-pc-remote[1377]: Unable to get sender domain by sender mailname
Aug 8 06:44:37 kaise postfix/cleanup[4818]: 436E517D279B: message-id=<52033042.428783.04474@163mx9>
Aug 8 06:44:37 kaise postfix/cleanup[4108]: A41BF17D7B56: message-id=<52033043.2A6941.06050@163mx45>
Aug 8 06:44:37 kaise /usr/lib/plesk-9.0/psa-pc-remote[1377]: handlers_stderr: SKIP
Aug 8 06:44:37 kaise /usr/lib/plesk-9.0/psa-pc-remote[1377]: SKIP during call 'check-quota' handler
Aug 8 06:44:37 kaise postfix/cleanup[2039]: CE49017DCBF6: message-id=<52033043.42563A.22332@126mx30>
Aug 8 06:44:37 kaise postfix/smtpd[18203]: disconnect from m12-59.163.com[220.181.12.59]
Aug 8 06:44:37 kaise /usr/lib/plesk-9.0/psa-pc-remote[1377]: handlers_stderr: SKIP
Aug 8 06:44:37 kaise /usr/lib/plesk-9.0/psa-pc-remote[1377]: SKIP during call 'check-quota' handler
Aug 8 06:44:38 kaise postfix/smtpd[17171]: disconnect from m12-95.163.com[220.181.12.95]
Aug 8 06:44:38 kaise /usr/lib/plesk-9.0/psa-pc-remote[1377]: handlers_stderr: SKIP
 
May I recommend you start by repairing your mailboxes with

Code:
/usr/local/psa/admin/sbin/mchk --with-spam

After the respective execution, if problem persists, do let us know!
 
Have you looked through the mail log for possible reasons? /var/log/mail.log
 
I encountered exactly the same problem. After a short search I noticed that Qmail has been upgraded last night. Since we have experienced problems with Qmail updates before, I have performed the following steps to at least get mail delivery going again. In the directory /var/qmail/bin I made backups of the files qmail-remote, qmail-local and qmail-queue. In that same folder you'll find qmail-remote.moved, qmail-local.moved and qmail-queue.moved. These are the old versions of these programs. I copied them back and made sure that permissions and ownership was correct. After that I restarted qmail and mail delivery works again.

I know this is not a real solution since the problem will keep coming back with every single Qmail update. Also I would prefer to run the updated version of Qmail but the updates seem to break delivery to any local mailbox. The last time we had issues after a Qmail update I have tried to create new mailboxes but also delivery to the new mailboxes turned out to be impossible. So I'm certainly open to more permanent solutions to this problem :)
 
im still getting not emails after the command it was working but then it stopped working not receiving emails anymore
 
Back
Top