Question Not showing the original IP address

[Thomas Oryon]

Hello Support,

We have WAF infront of our Plesk server. If we access the Plesk, the request goes to WAF and then hits the server. Here, when we try to fetch the original IP address of Plesk login under Action Log, it shows our WAF IP address. We have included the below code in the panel.ini and still it doesn't resolved the issue and still showing the same WAF IP address.

+++
[panel]
realIpFrom = 127.0.0.1, <wafip>, <wafip>
+++

FYI, we have same setup on the other Plesk server which shows the original IP address under the action log.

May I know the issue on this?

Awaiting your reply.