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OMG HELP!! can access domain one time then server cuts me off

C

CigarBoB

Guest
Thank you for all the help that was given in my last thread. I was able to get past that issue.

Now i have another... :(

For some reason I can access my website ( www.sharonschambernetwork.com ) one time before i have to restart all the programs on my server and restart the server as well.

What happens is that after about 60 seconds the connection just shuts down and I can not get it back up again. I really dont know what the hell is going on.

Any ideas?
 
Hi,

I suggest you to check the following KB article:
http://kb.swsoft.com/en/1479

If you cannot to solve he problem with KB, check Apache logs located in /etc/httpd/ and /var/log/messages, if you will find there suspicious errors related with this issue, just post them here that we can advise you something helpful.
 
Originally posted by CigarBoB
Thank you for all the help that was given in my last thread. I was able to get past that issue.

Now i have another... :(

For some reason I can access my website ( www.sharonschambernetwork.com ) one time before i have to restart all the programs on my server and restart the server as well.

What happens is that after about 60 seconds the connection just shuts down and I can not get it back up again. I really dont know what the hell is going on.

Any ideas?

Check IP address the domain has in Plesk which:

Domains -> sharonschambernetwork.com -> Setup

According to WHOIS data, domain name is resolved to an internal IP address 10.0.0.1:

~# host www.sharonschambernetwork.com
www.sharonschambernetwork.com is an alias for sharonschambernetwork.com.
sharonschambernetwork.com has address 10.0.0.1
www.sharonschambernetwork.com is an alias for sharonschambernetwork.com.
www.sharonschambernetwork.com is an alias for sharonschambernetwork.com.
sharonschambernetwork.com mail is handled by 10 mail.sharonschambernetwork.com.
~#
~# host sharonschambernetwork.com
sharonschambernetwork.com has address 10.0.0.1
sharonschambernetwork.com mail is handled by 10 mail.sharonschambernetwork.com.
~#

Internal IP 10.0.0.1 can not be accessible from outside of your local network.

You should 1. add new an external IP address in Plesk:

Server -> IP Addresses -> Add New IP Address

2. add it to IP pool of client-owner ( owner of domain sharonschambernetwork.com):

Clients -> *client_owner* -> IP Pool -> Add New IP Address

3. then assign the IP address to the domain:

Domains -> sharonschambernetwork.com -> Setup -> IP Address

4. then run dnsmng to update DNS zone of sharonschambernetwork.com:

~# /usr/local/psa/admin/bin/dnsmng update sharonschambernetwork.com

5. and websrvmng to reconfigure apache configuration file for the virtual host:

~# /usr/local/psa/admin/sbin/websrvmng --install-vhost --vhost-name=sharonschambernetwork.com

6. then restart apache to apply the changes.

I hope this helps.

./anb
 
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