Resolved Onyx wont start installation

[BobClaas]

Reserved today to upgrade to Onyx, but i can't even pass the installer.

When i try to upgrade Plesk from 12.5 to Onyx it seems to be looping and going to component install.
First screen message is: "downloading installer"
Second screen message is: "installer updated"
Then repeat, first message, second message. Finally going to component install.

Afterwards its still on 12.5.30

I tried to clear the cache but no help. Also switched from stable to early adaptor to stable. No luck either.

Screencast (dutch): https://drive.google.com/file/d/0Bw27Ns9RCI4bM0tJRFQ0dDB5d1k/view

Update: Found something in the logs
[2016-12-09 12:27:28.934021] The SelectBestBuild function has selected the build PSA_17.0.17/plesk-17.0.17-cos6-x86_64.inf3 for installation.
[2016-12-09 12:27:28.934347] The SelectBestBuild function has selected the build PSA_12.5.30/plesk-12.5.30-cos6-x86_64.inf3 for installation.
[2016-12-09 12:27:31.730480] The SelectBestBuild function has selected the build PSA_17.0.17/plesk-17.0.17-cos6-x86_64.inf3 for installation.
[2016-12-09 12:27:31.730800] The SelectBestBuild function has selected the build PSA_12.5.30/plesk-12.5.30-cos6-x86_64.inf3 for installation.
Maybe has something to do with this?

 

[UFHH01]

Hi BobClaas,

could you pls. check your SOURCE - settings for us?
Did you consider as well to use the command line ( as user "root" ), using the standard command:

plesk installer

?

 

[VNick]

@BobClaas, please either use command line as suggested above (just run plesk installer in shell as root) or launch Plesk Installer web interface from Tools & Settings > Updates & Upgrades.

 

[BobClaas]

Thanks voor the suggestion. Through the shell with plesk installer it worked. Tools & Settings > Updates & Upgrades did not.