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openSUSE 12.2 Plesk Installation problem

Discussion in 'Plesk 11.x for Linux' started by AlkatraZ, Dec 3, 2012.

  1. AlkatraZ

    AlkatraZ Basic Pleskian

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    When I try to install PLESK, the installer gives an error and quits.
    Used installer: parallels_installer_v3.12.1_build121119.12_os_SuSE_12.2_x86_64
     
  2. IgorG

    IgorG Forums Analyst Staff Member

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    Thanks for notification. Really, it is problem from our side. We will fix it immediately.
     
  3. IgorG

    IgorG Forums Analyst Staff Member

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    Try to run autoinstaller again. All should work fine now.
     
  4. AlkatraZ

    AlkatraZ Basic Pleskian

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    Installation was, but there is a new problem.
    Where did Nginx?
    It is not installed, if you go to "install modules", it does not even have to choose.
    If you go to "Services management", writes that "This feature is not available..."

    How to install Nginx?
     
  5. AlkatraZ

    AlkatraZ Basic Pleskian

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    And one more problem, now to the POP3 server.
    If you go in the Services management, it indicates that the service is running, but it is impossible to connect to port 110.
     
    Last edited: Dec 4, 2012
  6. IgorG

    IgorG Forums Analyst Staff Member

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    Run /usr/local/psa/admin/sbin/autoinstaller and select nginx in menu for installation:
     
  7. AlkatraZ

    AlkatraZ Basic Pleskian

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    Unfortunately this is not possible.
    As I already wrote, Nginx does not appear in the select components menu.
    --------
    Just remember that there is a problem with POP3, even if you give the command through the server console
    port 110 is not available.
     

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    Last edited: Dec 5, 2012
  8. IgorG

    IgorG Forums Analyst Staff Member

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    Problem with nginx will be fixed on our side very soon and you will be able to install it with autoinstaller.
    Regarding pop3 service try to restart /etc/init.d/courier-imap service and make sure that it is correctly running.
     
  9. AlkatraZ

    AlkatraZ Basic Pleskian

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    Everything has been tried.
    And the daemon restarted and restarted a full server.
    Indicates that the service is running but the port 110 is not available :(
     

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    Last edited: Dec 5, 2012
  10. AlkatraZ

    AlkatraZ Basic Pleskian

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    There is another problem with the PHP Session Cleanup.
    When I was set to PLESK openSUSE 12.1 everything worked without problems.
    I just added CronJob to perform every hour
    all perfectly clear.

    Now, did nothing to clean, CronJob send me a E-mail notification
     
  11. IgorG

    IgorG Forums Analyst Staff Member

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    Have you tried to troubleshhot all these issues with help of article http://kb.parallels.com/111283 ? It is really very difficult to troubleshoot it without access to you server and only with your description of problems.
     
  12. AlkatraZ

    AlkatraZ Basic Pleskian

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    Checked all logs, no problems there.
    Good and simple instruction on identifying problems is here, I followed all the steps, the problem still persists.

    In addition, as I just found out is not accepted mail. Try sending a test message to info@johncms.com and you will see the server response.
     
  13. IgorG

    IgorG Forums Analyst Staff Member

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    Try to start manually
    # /usr/lib/courier-imap/pop3d.rc start
     
  14. RuslanT

    RuslanT Regular Pleskian Staff Member

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    Try to reinstall the psa-courier-imap package:
     
  15. D3nnis3n

    D3nnis3n Regular Pleskian

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    Hello,
    i already wrote on the Facebook-Page as "Dennis Scholz".

    There are several Problems on openSuSE 12.2:
    1. Hourly Cleanup Cronjob is not added automatically - i had to add it myself. But instead of the other guy in this thread, that cronjob is working on my Server.
    2. POP3D is not starting automatically. You Need to
    in order to start it. It's also pretty funny that you can remove the Content of the file /etc/init.d/courier-imap and still be able to execute /etc/init.d/courier-imap start / stop in order to start / stop courier. It works even though nothing is in that file! I worked around that pop3d issue through adding a new init file, that starts the daemon for pop3 manually.

    The Solution RuslanT gave didn't solve the Problem, but it made another: After doing These steps plesk gives me error 500 when i try to go to the page "Custom View Settings" under "Tools & Settings".

    The error i've got in the log is this one:
    The third and last Problem is, that catchall-adresses are not working. I get the following mail log entry if i try to send an email to an unexisting emailadress "postmaster (at) thegreyworld.de" that should be redirected to "catchall (at) thegreyworld.de":
    "catchall (at) thegreyworld.de" is set as catchall adress for the Domain. But it sends the E-Mail to my sendermail xyz@gmail.com. So instead of putting the mail that was directed to an inexistent mailadress in the catchall mail it sends it back to my senderadress xyz@gmail.com. Something is completley wrong with the mailservice.

    If you Need any Special Information or better Explanation, please ask, i will try to do my best to help you.

    Dennis
     
  16. D3nnis3n

    D3nnis3n Regular Pleskian

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    Any Response?
     
  17. RuslanT

    RuslanT Regular Pleskian Staff Member

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    Dennisen, sorry for the delay with reply. I see no reasons how the courier-imap package reinstallation could brake Custom View Settings functionality. I suppose it was already broken or bootsrapper.sh repair broke it - it the last case it usually indicates broken installation. Haven't you checked /tmp/autoinstaller3.log for errors during installation? Do you have an opportunity to reproduce your issues on the new installation?
     
  18. FalkSa

    FalkSa New Pleskian

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    Hi,

    i can reproduce the install errors from Dennisen. clean install suse 12.2 - ip settings changed and start an autoinstall
    1. no Hourly Cleanup Cronjob
    2. POP3D is not starting automatically ->
    reinstall doesn´t help

    first login on the webif:
    ERROR: PleskException Up Level


    Unable to configure control panel: reconfig failed: reconfig: Unable to open file /etc/HOSTNAME: No such file or directory

    System error 2: No such file or directory
    reconfig: Unable to remove hostname record from '/etc/HOSTNAME'
    System error 2: No such file or directory
    reconfig: Unable to open file /etc/HOSTNAME: No such file or directory

    System error 2: No such file or directory
    reconfig: Unable to add hostname record to '/etc/HOSTNAME'
    System error 2: No such file or directory
    reconfig: Unable to change system hostname.

    System error 2: No such file or directory
    0: configure.php3:219
     
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