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Outbound Mail Stuck in MailEnable Outbound SMTP Queue

Discussion in 'Plesk for Windows - 8.x and Older' started by LastChoice, Sep 3, 2004.

  1. LastChoice

    LastChoice Guest

    I have been unable to get outbound e-mail working with my new installation of Plesk 7 (Windows 2003).

    Currently all outgoing mail is stuck in the SMTP Outbound Queue of MailEnable (this is visible by opening the MailEnable Administration console) with the following error message:

    This same error occurs on all outbound mail regardless of the destination mailbox (i have tried several destinations @msn, @yahoo, etc.)

    Inbound mail is working fine -- I have been able to successfully send mail to accounts setup in Plesk and view the incoming messages in webmail with no issues.

    I currently have the Plesk firewall turned on.

    Thanks, any help is greatly appreciated.
  2. LastChoice

    LastChoice Guest


    This problem appeared to be with the Plesk Firewall -- the default setting it is too restrictive.

    I read this post:
    and applied the fix suggested by Jaytee which opens UDP port 53 to properly allow DNS lookups and the problem has not recurred since (see his referenced file named pfwmng_ftp2.zip)
    However, I have still not recieved any confirmation from sw-soft that this is a known issue with the default settings?