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"Parallels Premium Outgoing Antispam" licence bought but wont activate

Xav2c

Basic Pleskian
Hi,

I bought from my hosting service provider a Antispam licence Thinking that it was for "Parallels Premium Outgoing Antispam", i updated the licence number in the system settings, but when i try to activate the module here is what i get : Capture.PNG
Wich means in french "the licence key is incorrect" and underneath in the green space : "activated successfully"
If i refresh the window : Capture2.PNG
The warning means : "Protection: inactive, some errors prevent the service from starting"
Feb 4 19:06:06 srv01 ct-milter[25822]: ctMilter: mi_stop=1
Feb 4 19:06:06 srv01 ct-milter[25822]: ct-milter 2.0.1 exiting
Feb 4 19:06:09 srv01 ct-milter[29513]: Setting debug level to 0x21
Feb 4 19:06:09 srv01 ct-milter[29513]: Parsing local-networks list: 127.0.0.0/8,37.187.78.193/32
Feb 4 19:06:09 srv01 ct-milter[29513]: Adding 127.0.0.0/255.0.0.0 to network list
Feb 4 19:06:09 srv01 ct-milter[29513]: Adding 37.187.78.193/255.255.255.255 to network list
Feb 4 19:06:09 srv01 ct-milter[29514]: smfi_register succeeded
Feb 4 19:06:09 srv01 ct-milter[29514]: ct-milter 2.0.1 starting
Feb 4 19:06:14 srv01 ctasd[29533]: Loading configuration file /etc/ctasd/ctasd-out.conf
Feb 4 19:06:14 srv01 ctasd[29534]: Update pid file /var/run/ctasd/ctasd.pid [pis 29534]
Feb 4 19:06:15 srv01 ctasd[29535]: Create ASAP Main object failed [SingleEngine] - Invalid LicenseKey
Feb 4 19:06:15 srv01 ctasd[29535]: Init engines failed
Feb 4 19:06:15 srv01 ctasd[29534]: WatchDog: Child 29535 exited with code 1 which means that unrecoverable error occurred, please check your configuration and environment. Terminating...
Feb 4 19:06:15 srv01 ctasd[29534]: Done
From there, postfix is broken until i go remove the milter entry in /etc/postfix/main.cf

So if this is not a "Parallels premium outgoing antispam" licence that i bought, what have i bought? You'll tell me to ask the res-seller (OVH), well that's exactly what i did, and their answer was "you bought an outgoing antispam licence".

So my question is : how do i get it working?

In advance, thank you.
 
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