password problem

[djbellweb]

When I change passwords through the control panel on a site, the site loads with a windows login screen. I can't figure how to get rid of it.

www.securetraks.com is one of the sites I have this problem with.

 

[jamesyeeoc]

Check to see if '/' is listed as a Protected Directory for that domain.

Login to Plesk
Click on Domains
Click on securetraks.com
Click on 'Directories'

If '/' is listed, then select it and click 'Remove Selected'. Confirm the removal.

Then you may have to restart Apache.
Click on Server
Click on Service Management
Click on the Orange Square with white circle for Web Server (Apache)

Clear your browser cache, or close it, then re-open it.

 

[djbellweb]

Plesk is running on a Win2003 server and I show no protected directories on the affected sites

 

[jamesyeeoc]

Ah, then you may want to post this in the Plesk for Windows forum.