Permission denied when accessing mail settings

[Tim_Feuerbach]

Hello,

Since the plesk installation by my hoster did not include a mail server, I installed postfix and dovecot from the upgrades menu, followed the steps at http://kb.odin.com/120566 and ran mchk to add the mail settings option to my domain. However, when I click on it, I receive the error "Warning: Permission denied." and stay on the domain overview. There is no error logged in var/log/sw-cp-server/error_log, /var/log/sw-cp-server/sw-engine.log or /usr/local/psa/admin/logs/panel.log.

I also tried "plesk bin mail --create [email protected] -mbox_quota 1M", but then I receive the error

ERR [util_exec] proc_close() failed
mailmng-outgoing failed: ERROR:outgoing:mails.domain_id may not be NULL

Any suggestions?

System: OpenSuse 13.1 (x64)
Plesk version: 12.0.18 Update #35

 

[IgorG]

I think this problem is addressed in the following KB - http://kb.odin.com/en/122104. Does this solve your issue?

 

[Tim_Feuerbach]

Unfortunately no. The 'domains' and 'subscriptions' tables in /var/lib/plesk/mail/outgoing/data.db remain empty after running mchk.

 

[UFHH01]

Hi Tim_Feuerbach,

might this KB - article help with its suggestions? => http://kb.odin.com/123047

 

[Tim_Feuerbach]

I have found my mistake, my apologies. There are multiple domains at this subscription, I only performed the steps from kb#120566 for one of it, but I should have also done it for the "internal" domain.