Issue Permissions for /usr/local/psa/handlers/spool

[Tobias04]

Hello,

yesterday I had an issue that the /usr/local/psa/handlers/spool folder was full of spam mails (multiple GBs), thanks to the Greylist feature (apparently). I have force-removed the spool folder and its content and removed all entries from my greylist.
Unfortunately, since then I couldn't send and receive emails anymore.

When I don't have the "spool" folder, the /var/log/maillog shows me this:

plesk sendmail[XXXXX]: cannot create temporary file - (2) No such file or directory

So I have manually created the "spool" folder and now it shows me this error:

plesk sendmail[XXXXX]: cannot create temporary file - (13) Permission denied

Even when I change the permission of "spool" to 777, the issue is still the same. Why is the permission denied, even when everyone has RWX-access to it?

Thank you in advance!

EDIT:
These are the permissions of all folders from my handlers folder:

drwxr-xr-x. 8 popuser popuser 4096 21. Aug 15:17 .
drwxr-xr-x. 15 root root 4096 9. Aug 07:11 ..
drwxr-xr-x. 2 popuser popuser 4096 26. Aug 2015 before-local
drwxr-xr-x. 2 popuser popuser 4096 26. Aug 2015 before-queue
drwxr-xr-x. 2 popuser popuser 4096 26. Aug 2015 before-remote
drwxr-xr-x. 2 popuser popuser 4096 21. Aug 14:44 hooks
drwxr-xr-x. 2 popuser popuser 4096 26. Aug 2015 info
drwxrwxrwx. 2 root root 4096 21. Aug 15:31 spool

 

[UFHH01]

Hi Tobias04,

the correct permissions would be:

drwxr-xr-x ... root    root
drwxr-xr-x ... root    root
drwxr-xr-x ... root    root    ... before-local
drwxr-xr-x ... root    root    ... before-queue
drwxr-xr-x ... root    root    ... before-remote
drwxr-xr-x ... root    root    ... hooks
drwxr-xr-x ... root    root    ... info
drwxrwx--- ... popuser popuser ... spool

Consider to use the Plesk repair utility, if you experience issues with your mail - server configuration:

plesk repair mail

or/and

/usr/local/psa/admin/sbin/mchk --with-spam​