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PHP 5.3.3 cgi and fast-cgi broke down after adding php 5.5.13

JasperV

JasperV

Basic Pleskian
Hello Parallels Forum,

According to de Plesk Administrator Guide and according to the kb article: http://kb.parallels.com/en/118378, Plesk Panel is suitable to enable multiple php versions After I performed the steps mentioned in the kb article, all seemed fine until somehow php-cgi and php-fcgi broke down after
Code: 
# service httpd restart
After this event, all websites hosted on this particular the server only work running php as an apache module.

I am running Pleks Panel 12.0.18 #7 on top of CenOs 6.5 on this particular server, which means php version 5.3.3 is installed by default. PHP 5.3.3 also is was the php version for the "custom: false" php handlers (id's: cgi, fastcgi, module). Somehow all php handlers look like this:

Code: 
# /usr/local/psa/bin/php_handler --list
      id:  display name:  full version:  version:    type:                           cgi-bin:  php-cli:                           php.ini:  custom:
      cgi         5.5.13         5.5.13       5.5      cgi                   /usr/bin/php-cgi                                 /etc/php.ini    false
  fastcgi         5.5.13         5.5.13       5.5  fastcgi                   /usr/bin/php-cgi                                 /etc/php.ini    false
   module         5.5.13         5.5.13       5.5   module                   /usr/bin/php-cgi                                 /etc/php.ini    false
    php55         5.5.13         5.5.13       5.5  fastcgi  /usr/local/php-5.5.13/bin/php-cgi            /usr/local/php-5.5.13/etc/php.ini     true

What did I do wrong? What logs do I need to analyse? What to resolve to make the php handlers work again?


Maybe relevant to this situation is that the php mailer has broke down as well. Stating:
Code: 
Reporting-MTA: dns; myserver.domain.tld
X-Postfix-Queue-ID: 41C4023C2D
X-Postfix-Sender: rfc822; [email protected]
Arrival-Date: Wed, 16 Jul 2014 03:35:40 +0200 (CEST)

Final-Recipient: rfc822; [email protected]
Original-Recipient: rfc822; [email protected]
Action: failed
Status: 5.7.1
Diagnostic-Code: X-Postfix; Command rejected

Note that php-fpm support for nginx won't start either. Giving the error message:
Code: 
Error: Unable to make action: Unable to manage service by phpinimng: [16-Jul-2014 21:29:05] ERROR: unable to bind listening socket for address '127.0.0.1:9000': Address already in use (98)
[16-Jul-2014 21:29:05] ERROR: FPM initialization failed
Failed to start php-fpm service
('--type=fpm', 'php-fpm')

I sincerely hope that someone can help me out.
 
php mailer has broke down as well

JasperV said:
Maybe relevant to this situation is that the php mailer has broke down as well. Stating:
Code: 
Reporting-MTA: dns; myserver.domain.tld
X-Postfix-Queue-ID: 41C4023C2D
X-Postfix-Sender: rfc822; [email protected]
Arrival-Date: Wed, 16 Jul 2014 03:35:40 +0200 (CEST)

Final-Recipient: rfc822; [email protected]
Original-Recipient: rfc822; [email protected]
Action: failed
Status: 5.7.1
Diagnostic-Code: X-Postfix; Command rejected
Click to expand...

Can be solved with the solution in post 1736083 @ thread: http://forum.parallels.com/showthre...-of-wrong-HELO&p=736083&viewfull=1#post736083

igor.A. said:
remove whole non_smtpd_milters from postfix main.cf in case you do not use commtouch.
If you would like to use commtouch then you can remove only "inet:127.0.0.1:12768" from non_smtpd_milters.
restart postfix.
Click to expand...
 
Plesk version 12.0.18 Update #8

The related server has been updated to: Plesk version 12.0.18 Update #8
 
Is there anyone having any thoughts related to this issue?
Any comment would be appreciated.

Thanks in advance.
 
http://kb.parallels.com/114601 does not seem to apply. Alle VPS optimized componenst are off:
Code: 
# /usr/local/psa/bin/vps_optimized --status
VPS Optimized mysql-innodb: off
[B]VPS Optimized apache-modules-all: off[/B]
VPS Optimized apache-modules-except-php: off
VPS Optimized apache-modules-except-scripting: off

http://kb.parallels.com/120785
Symptom 1: A secondary PHP is not working while switching the PHP mode to fastcgi
Code: 
tailf /var/www/vhosts/domain.tld/logs/error_log

(104)Connection reset by peer: mod_fcgid: error reading data from FastCGI server
Premature end of script headers: index.php
is appearing at the moment:
Code: 
# tailf /var/www/vhosts/lesstof.net/logs/error_log
[Fri Jul 25 09:44:25 2014] [warn] [client 37.153.249.244] (104)Connection reset by peer: mod_fcgid: error reading data from FastCGI server 
[Fri Jul 25 09:44:25 2014] [error] [client 37.153.249.244] Premature end of script headers: index.php

Symptom 2: [Errno 12] Cannot allocate memory
does not seem to apply. Error message does not appear on server.

Symptom 3: The Suexec log shows an error:
Code: 
# tailf /var/log/httpd/suexec_log
[2014-07-25 08:15:44]: uid: (10014/lesstof) gid: (505/505) cmd: cgi_wrapper
[2014-07-25 08:23:45]: uid: (10014/lesstof) gid: (505/505) cmd: cgi_wrapper
[2014-07-25 08:29:29]: uid: (10014/lesstof) gid: (505/505) cmd: cgi_wrapper
[2014-07-25 08:37:07]: uid: (10014/lesstof) gid: (505/505) cmd: cgi_wrapper
[2014-07-25 08:50:15]: uid: (10014/lesstof) gid: (505/505) cmd: cgi_wrapper
[2014-07-25 08:53:50]: uid: (10014/lesstof) gid: (505/505) cmd: cgi_wrapper
[2014-07-25 08:57:01]: uid: (10014/lesstof) gid: (505/505) cmd: cgi_wrapper
[2014-07-25 09:07:04]: uid: (10014/lesstof) gid: (505/505) cmd: cgi_wrapper
[2014-07-25 09:07:47]: uid: (10014/lesstof) gid: (505/505) cmd: cgi_wrapper
[2014-07-25 09:11:04]: uid: (10014/lesstof) gid: (505/505) cmd: cgi_wrapper

Error: unknown error in docroot check (10033)
Click to expand...
does not appear in the log.

Resolutions:
1) PHP is not compiled with fastcgi. ==> PHP is compiled with fastcgi
Code: 
# /usr/local/php-5.5.13/bin/php-cgi -v
PHP 5.5.13 (cgi-fcgi) (built: Jul 12 2014 14:24:50)
Copyright (c) 1997-2014 The PHP Group
Zend Engine v2.5.0, Copyright (c) 1998-2014 Zend Technologies
2) There isenough memory on the server.
3) The domain php.ini is customized, does not contains misprinted errors or an invalid configuration.
4) Permissions on the /etc/passwd file are correct.
 
Last edited:
http://kb.parallels.com/116801. not having any of the symptoms.

Symptoms
I cannot open the settings of a subscription in the Parallels Plesk Panel (Plesk) control panel. I get this error:
Code: 
    Unable to create or update the subscription: The PHP handler "module" is not registered. It was probably deleted from the server. Register a handler with the same properties and try again.
Or I get the following error:
Code: 
Unable to register the PHP handler: Handler with id = `fastcgi' already exists
Or this one:
Code: 
Unable to create or update the subscription: The PHP handler "" is not registered
Click to expand...
 
After opening a Paralles Support ticket and a long session with a couple of support engineers, this issue was fixed by re-installing php 5.3.3 as default.

The assessment was that somehow the default php 5.3.3 installation got overwritten by the php 5.5.13 installation, causing the problems decribed.

Case closed.
 
Last edited:
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