Issue php 5.4.16 by OS vendor FPM application is corrupted

[hamada omara]

hi
my 5.4.16 by OS vendor FPM application this handler is corrupted
and I lost my webmail.domain.xxx the error 500 Internal Server Error

I try to google it but I can't find clear way .
how to fix my php OS vendor handler please .

thank you for all .

 

[UFHH01]

Hi hamada omara,

how to fix my php OS vendor handler please .

There can be several reasons for your issue and you dont' provide very much informations for investigations.

1. Pls, provide informations about the output from: /usr/local/psa/bin/php_handler --list
2. Pls, provide informations about the output from: php -v
3. Pls, provide informations about: Your operating system, the current Plesk version ( incl. MU! )

You could consider to use as well the following commands over your command line ( as root ), which might not solve the issue, but doesn't do any harm as well :

/usr/local/psa/bin/php_handler --reread
plesk repair all -y -v​

 

[hamada omara]

thank you for your post
1- result :: 5.4.16 by OS vendor broken

id: display name: full version: version: type: cgi-bin: php-cli: php.ini: custom: status:
fpm 5.4.16 by OS vendor 5.4.16 5.4 fpm /usr/sbin/php-fpm /usr/bin/php /etc/php.ini false broken
plesk-php53-cgi 5.3.29 5.3.29 5.3 cgi /opt/plesk/php/5.3/bin/php-cgi /opt/plesk/php/5.3/bin/php /opt/plesk/php/5.3/etc/php.ini true disabled
plesk-php53-fastcgi 5.3.29 5.3.29 5.3 fastcgi /opt/plesk/php/5.3/bin/php-cgi /opt/plesk/php/5.3/bin/php /opt/plesk/php/5.3/etc/php.ini true enabled
plesk-php54-cgi 5.4.45 5.4.45 5.4 cgi /opt/plesk/php/5.4/bin/php-cgi /opt/plesk/php/5.4/bin/php /opt/plesk/php/5.4/etc/php.ini true disabled
plesk-php54-fastcgi 5.4.45 5.4.45 5.4 fastcgi /opt/plesk/php/5.4/bin/php-cgi /opt/plesk/php/5.4/bin/php /opt/plesk/php/5.4/etc/php.ini true enabled
plesk-php54-fpm 5.4.45 5.4.45 5.4 fpm /opt/plesk/php/5.4/sbin/php-fpm /opt/plesk/php/5.4/bin/php /opt/plesk/php/5.4/etc/php.ini true enabled
plesk-php55-cgi 5.5.38 5.5.38 5.5 cgi /opt/plesk/php/5.5/bin/php-cgi /opt/plesk/php/5.5/bin/php /opt/plesk/php/5.5/etc/php.ini true disabled
plesk-php55-fastcgi 5.5.38 5.5.38 5.5 fastcgi /opt/plesk/php/5.5/bin/php-cgi /opt/plesk/php/5.5/bin/php /opt/plesk/php/5.5/etc/php.ini true enabled
plesk-php55-fpm 5.5.38 5.5.38 5.5 fpm /opt/plesk/php/5.5/sbin/php-fpm /opt/plesk/php/5.5/bin/php /opt/plesk/php/5.5/etc/php.ini true enabled
plesk-php56-cgi 5.6.25 5.6.25 5.6 cgi /opt/plesk/php/5.6/bin/php-cgi /opt/plesk/php/5.6/bin/php /opt/plesk/php/5.6/etc/php.ini true disabled
plesk-php56-fastcgi 5.6.25 5.6.25 5.6 fastcgi /opt/plesk/php/5.6/bin/php-cgi /opt/plesk/php/5.6/bin/php /opt/plesk/php/5.6/etc/php.ini true enabled
plesk-php56-fpm 5.6.25 5.6.25 5.6 fpm /opt/plesk/php/5.6/sbin/php-fpm /opt/plesk/php/5.6/bin/php /opt/plesk/php/5.6/etc/php.ini true enabled
plesk-php70-cgi 7.0.10 7.0.10 7.0 cgi /opt/plesk/php/7.0/bin/php-cgi /opt/plesk/php/7.0/bin/php /opt/plesk/php/7.0/etc/php.ini true disabled
plesk-php70-fastcgi 7.0.10 7.0.10 7.0 fastcgi /opt/plesk/php/7.0/bin/php-cgi /opt/plesk/php/7.0/bin/php /opt/plesk/php/7.0/etc/php.ini true enabled
plesk-php70-fpm 7.0.10 7.0.10 7.0 fpm /opt/plesk/php/7.0/sbin/php-fpm /opt/plesk/php/7.0/bin/php /opt/plesk/php/7.0/etc/php.ini true enabled

--------------------------------------------------------
2- result ::
php -v
php: symbol lookup error: php: undefined symbol: rl_on_new_line

-----------------------------------------------------------------
when used
/usr/local/psa/bin/php_handler --reread
plesk repair all -y -v

help me very match it's find some of problem and help me very match .

5.4.16 by OS vendor is Fixed now


but I stall have some problem

***-
php -v
php: symbol lookup error: php: undefined symbol: rl_on_new_line
**-
Syslog Watch
print this error when try to open webmail.domain.xxx

cgi_wrapper[18071]: can not find appropriate version of php ~ `fastcgi' in `/etc/psa/php_versions.json'

***-

OS
‪CentOS Linux 7.2.1511 (Core)‬
Plesk version 12.5.30 Update #47, last updated at Sept 16, 2016 11:24 AM


thank you

 

[UFHH01]

Hi hamada omara,

cgi_wrapper[18071]: can not find appropriate version of php ~ `fastcgi' in `/etc/psa/php_versions.json'

This error points you directly to your issue and again, it's a "php-handler" issue. As you can see with "/usr/local/psa/bin/php_handler --list" your standard OS vendor php-handler for FAST-CGI is missing.


To add a php - handler, you can use the Plesk utitlity again ( pls. note, that the paths may vary, depending to your operating system and possible modifications, so pls. correct the PATHS, to your depending ones!!! ):

Example for standard paths on Debian/Ubuntu - systems:

plesk bin php_handler --add -displayname "by OS vendor" -path /usr/bin/php5-cgi -phpini /etc/php5/cgi/php.ini -type fastcgi

Followed by:
plesk bin php_handler --reread

Try to use the command "plesk bin php_handler --help" for more options using this utility, or have a look at the official Plesk documentation:

php_handler: Custom PHP Handlers Plesk 12.5 official online documentation for: Reference for Command-Line Utilities, Plesk for Linux​

 

[hamada omara]

hi UFHH01
I want to thank you very match .
thank you for help it's help me a lot .
in the end I found the best solution I have .take full backup server on ftp and reinstall the server and restore my data .
thank you man