Issue php fastcgi is not working = 500 (fpm works)

[Hotte]

Hi,

If I switch from php-fpm(7.2.14) to php-fastCGi i get ERROR 500.

The Log shows me mod_fcgid: stderr: PHP Fatal error: Uncaught RuntimeException: Unable to write in the Proxy directory (/var/www/vhosts/domain.com/httpdocs/var/cache/production_201812/proxies)

First I thought it's a permission thing, but fpm works and vhost root is usr psasrv, Folder&Files are usr psacln

Has anyone a hint for me?

Tahnks you

Debian9.7 Plesk17.8.11 Update #37 PHP7.2.14 (Same modules active)

 

[Bitpalast]

I am not aware that in Plesk there is such a thing like a "proxy directory". This sounds more like an application error. I think this was a shop system where this error occurs.

Make sure that the path domain.com/httpdocs/var/cache/production_201812/proxies exists and that is is writeable for <web user> : psacln, for example by applying:

# chmod 0755 /var/www/vhosts/domain.com/httpdocs/var
# chmod 0755 /var/www/vhosts/domain.com/httpdocs/var/cache
# chmod 0755 /var/www/vhosts/domain.com/httpdocs/var/cache/production_201812
# chmod 0755 /var/www/vhosts/domain.com/httpdocs/var/cache/production_201812/proxies
# chown -R <web user>:psacln /var/www/vhosts/domain.com/httpdocs/var

(<web user> = the web hosting (ftp) user name of the Plesk subscription account)

 

[Hotte]

Thank you @Peter!

The Proxy directory is setup by symfony i think.

And if i dive that deep, the files are realy only 744 / but the cache is created by the system-user (webusr) as always and php-fpm works without a thing - so why is php-fpm working?

I'll tryout generating the cache with fastcgi at night!