phpinfo() in plesk not shown

[cool_sh]

TITLE:

phpinfo() in plesk not shown
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PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE:

Plesk 17.5.4
CentOS 7.3 x64
PHP Versions installed:
5.4.16 by OS vendor (disabled)
5.6.30 (FPM+FCGI)
7.0.18 (FPM+FCGI)
7.1.4 (FPM+FCGI)
​

PROBLEM DESCRIPTION:

On the page for the php settings you can click on a link to show the current settings of the choosen php-version.

When clicking on it, it doesn't show up instead an error message is visible that the informations could not be shown.
​

STEPS TO REPRODUCE:

1. Switch to domain config
2. open PHP-Settings
3. click on php info link

ACTUAL RESULT:

Get redirected back to the overview with the mentioned error message (have it only in german):

"Fehler: Informationen über die PHP-Konfiguration können nicht abgerufen werden."
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EXPECTED RESULT:

Open new tab with phpinfo().
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ANY ADDITIONAL INFORMATION:

Already tried with "plesk bin php_handler --reread".

# plesk bin php_handler --list

                  id:        display name:  full version:  version:    type:                         cgi-bin:                    php-cli:                        php.ini:  custom:  status:
                  cgi  5.4.16 by OS vendor         5.4.16       5.4      cgi                 /usr/bin/php-cgi                /usr/bin/php                    /etc/php.ini    false disabled
              fastcgi  5.4.16 by OS vendor         5.4.16       5.4  fastcgi                 /usr/bin/php-cgi                /usr/bin/php                    /etc/php.ini    false disabled
                  fpm  5.4.16 by OS vendor         5.4.16       5.4      fpm                /usr/sbin/php-fpm                /usr/bin/php                    /etc/php.ini    false disabled
               module  5.4.16 by OS vendor         5.4.16       5.4   module                 /usr/bin/php-cgi                /usr/bin/php                    /etc/php.ini    false disabled
      plesk-php56-cgi               5.6.30         5.6.30       5.6      cgi   /opt/plesk/php/5.6/bin/php-cgi  /opt/plesk/php/5.6/bin/php  /opt/plesk/php/5.6/etc/php.ini     true disabled
  plesk-php56-fastcgi               5.6.30         5.6.30       5.6  fastcgi   /opt/plesk/php/5.6/bin/php-cgi  /opt/plesk/php/5.6/bin/php  /opt/plesk/php/5.6/etc/php.ini     true  enabled
      plesk-php56-fpm               5.6.30         5.6.30       5.6      fpm  /opt/plesk/php/5.6/sbin/php-fpm  /opt/plesk/php/5.6/bin/php  /opt/plesk/php/5.6/etc/php.ini     true  enabled
      plesk-php70-cgi               7.0.18         7.0.18       7.0      cgi   /opt/plesk/php/7.0/bin/php-cgi  /opt/plesk/php/7.0/bin/php  /opt/plesk/php/7.0/etc/php.ini     true disabled
  plesk-php70-fastcgi               7.0.18         7.0.18       7.0  fastcgi   /opt/plesk/php/7.0/bin/php-cgi  /opt/plesk/php/7.0/bin/php  /opt/plesk/php/7.0/etc/php.ini     true  enabled
      plesk-php70-fpm               7.0.18         7.0.18       7.0      fpm  /opt/plesk/php/7.0/sbin/php-fpm  /opt/plesk/php/7.0/bin/php  /opt/plesk/php/7.0/etc/php.ini     true  enabled
      plesk-php71-cgi                7.1.4          7.1.4       7.1      cgi   /opt/plesk/php/7.1/bin/php-cgi  /opt/plesk/php/7.1/bin/php  /opt/plesk/php/7.1/etc/php.ini     true disabled
  plesk-php71-fastcgi                7.1.4          7.1.4       7.1  fastcgi   /opt/plesk/php/7.1/bin/php-cgi  /opt/plesk/php/7.1/bin/php  /opt/plesk/php/7.1/etc/php.ini     true  enabled
      plesk-php71-fpm                7.1.4          7.1.4       7.1      fpm  /opt/plesk/php/7.1/sbin/php-fpm  /opt/plesk/php/7.1/bin/php  /opt/plesk/php/7.1/etc/php.ini     true  enabled

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YOUR EXPECTATIONS FROM PLESK SERVICE TEAM:

Help with sorting out​

 

[Hotte]

Same problem... did you solve it ?

 

[ThorstenL]

Hello, i have the same problem at the momemt.

Plesk Obsidian Web Pro Edition
Version 18.0.46 Update Nr. 1

The problem does not affect all domains

I ther a solution?

Thank you

 

[ThorstenL]

Hello, i have the same problem at the momemt.

Plesk Obsidian Web Pro Edition
Version 18.0.46 Update Nr. 1

The problem does not affect all domains

I ther a solution?

Thank you

I found the problem --> an configured directory protection on this webspace. If I remove the protection, it works