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please help for login to webmail

Discussion in 'Plesk 9.x for Windows Issue, Fixes, How-To' started by erfang, Sep 15, 2012.

  1. erfang

    erfang New Pleskian

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    hello there
    first i sorry can not speak english good!

    i use plesk 9.1 in windows server 2003.
    when i want connect to plesk webmail i have a problem
    when i login in webmail see this error Login failed.
    username and password is correct but i have this problem

    please if you can help me
     
  2. erfang

    erfang New Pleskian

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    no body? :eek:
     
  3. VeronicaZ

    VeronicaZ New Pleskian

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    Try these steps

    ->Double-check your password
    ->Reset your password
    ->Update your browser
    ->Did you see an error?
    If you see an error message when trying to login, write it down before contacting customer support.
    ->You need to enable Javascript:
    If you receive a message on the logon screen advising you need to enable JavaScript please see the help article Enabling JavaScript for instructions.

    Web Development Company
     
    Last edited: Sep 27, 2012
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