please help for login to webmail

[erfang]

hello there
first i sorry can not speak english good!

i use plesk 9.1 in windows server 2003.
when i want connect to plesk webmail i have a problem
when i login in webmail see this error Login failed.
username and password is correct but i have this problem

please if you can help me

 

[erfang]

no body?

 

[VeronicaZ]

Try these steps

->Double-check your password
->Reset your password
->Update your browser
->Did you see an error?
If you see an error message when trying to login, write it down before contacting customer support.
->You need to enable Javascript:
If you receive a message on the logon screen advising you need to enable JavaScript please see the help article Enabling JavaScript for instructions.

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