Please help me with running commands in shell

[CHD]

hi there,

ive never run any commands before, i always use the plesk admin panel.
but now im trying to install silvertsripe CMS and getting an error message:

Warning: file_exists() [function.file-exists]: open_basedir restriction in effect.

so after some research on Google i found some forums talkign about making changes via the command function.
can someone please walk me through it? i have no idea how to do any of this...

heres the forums im looking at:
http://kb.odin.com/article_41_432_en.html
http://rackerhacker.com/2007/05/23/remove-php-open_basedir-restriction-in-plesk/
http://download1.swsoft.com/Plesk/Plesk8.1/Doc/plesk-8.1-unix-administrators-guide/17359.htm
http://www.mydigitallife.info/2007/03/15/php-scripts-open_basedir-restriction-in-effect-error/

thanks a lot in advance!!!

Ryan

 

[IgorG]

Contact support team if you are not familiar with command line and haven't unix admins.

 

[CHD]

thanks.
this is going to sound really stupid...but how do i do that?
every time i try and look for support it ends up looking impossible.
plesk support seems to not be free?

and the support from fasthosts who i rent my server from is useless.