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Christopher Cookson
New Pleskian
I'm using Plesk 10.4.4 on CentOS 5.x 64 bit on a Virtuozzo VPS container, with auto updates on through my hosting provider Openhost.
I received an automated panel notifcation email stating:
Unable to update . An error occurred while processing your key. You can try updating it later.
Now when I log in, I receive an error message.
Error: The license key is invalid.
I've checked several threads on here, and none of them provide a solution that works for me.
I'm on Linux, so the Plesk for Windows issue with corrupted data in a mySQL table shouldn't apply, but I checked anyway, and that looks fine.
The option to retrieve keys is greyed out, as is roll back key.
I'm offered the choice of a 14 day trial mode, but I'm wary of doing this in case it breaks things further.
I pay my hosting provider for Plesk as part of the VPS package, however they say they'll charge me for investigating since it's a VPS, so I'm asking here in the hopes I might be able to find a solution.
I received an automated panel notifcation email stating:
Unable to update . An error occurred while processing your key. You can try updating it later.
Now when I log in, I receive an error message.
Error: The license key is invalid.
I've checked several threads on here, and none of them provide a solution that works for me.
I'm on Linux, so the Plesk for Windows issue with corrupted data in a mySQL table shouldn't apply, but I checked anyway, and that looks fine.
The option to retrieve keys is greyed out, as is roll back key.
I'm offered the choice of a 14 day trial mode, but I'm wary of doing this in case it breaks things further.
I pay my hosting provider for Plesk as part of the VPS package, however they say they'll charge me for investigating since it's a VPS, so I'm asking here in the hopes I might be able to find a solution.
