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Issue Plesk 11.0.9 500 - Internal Server Error

J

jrwn

New Pleskian
Plesk 11.0.9 500 - Internal Server Error

Login to Plesk Console failture (https: // [ip]: 8443), the message "500 - Internal Server Error" apperars. The hosted in domains respond with "403 Forbidden".
With Putty, WinSCP, FTP I can connect. And amazing but true webmail.tdl works.

The error message in var/log/sw-cp-server/error_log
: (mod_fastcgi.c.977) bind failed for: unix:/usr/local/psa/tmp sw-engine.sock-0 Address already in use
: (mod_fastcgi.c.1171) [ERROR]: spawning fcgi failed.
: (mod_fastcgi.c.3644) all handlers for /index.php? on .php are down.

System-Infos:
[root@v3... ~]# cat /usr/local/psa/version
11.0.9 CentOS 6 110120608.16

[root@v3... ~]# cat /etc/issue
CentOS release 6.8 (Final)

[root@v3... ~]# MYSQL_PWD=`cat /etc/psa/.psa.shadow` mysql -u admin psa
Your MySQL connection id is 1775
Server version: 5.1.73 Source distribution

cat /root/.autoinstaller/microupdates.xml
<?xml version="1.0" encoding="UTF-8" standalone="yes" ?>
<patches>
<product id="plesk" version="11.0.9" installed-at="20130717T141859">
<patch version="63" timestamp="" installed-at="20160211T040731" />
</product>
</patches>

rpm -q psa
psa-11.0.9-cos6.build110120608.16.x86_64


So far I have as Plesk kb 129226 treated without success
--> Plesk login page show 500 Internal Server Error (Permission denied)
# chown root:root /tmp
# chmod 1777 /tmp
# chown root:apache /usr/sbin/suexec
# chmod 4510 /usr/sbin/suexec
# chown root:sw-cp-server /usr/lib64/sw-cp-server/sw-suexec
# chmod 4710 /usr/lib64/sw-cp-server/sw-suexec

The connection to MySQL Plesk works:
MYSQL_PWD=`cat /etc/psa/.psa.shadow` mysql -u admin psa
mysql> select * from misc;
shows a lot of data, which obviously come from Plesk.

About her assistant / a co-thinker, I would be delighted.
Which log files can I browse to the 500 error during login to Plesk Panel: 8443 to get on the track ...?
thank you in advance
jr
 
Here are Logfiles from http://kb.plesk.com/en/6572
mchk.log
Code: 
START Mail restore (/usr/lib64/plesk-9.0/mail_restore --fast) AT Mon Jul  4 18:59:15 CEST 2016
==> Checking for: mailsrv_conf_init... Shutting down postfix: [  OK  ]
Starting postfix: [  OK  ]
ok
==> Checking for: mail_handlers_init... ok
==> Checking for: mailsrv_entities_dump... ok
==> Checking for: mail_admin_aliases... ok
==> Checking for: mail_auth_dump... ok
==> Checking for: mailman_lists_dump... ok
==> Checking for: mail_kav8_restore... ok
==> Checking for: mail_responder_restore... ok
==> Checking for: mail_grey_restore... ok
==> Checking for: mail_mailbox_restore... ok
==> Checking for: mail_spf_restore... ok
==> Checking for: mail_dk_restore... ok
==> Checking for: mail_drweb_restore... not exists
==> Checking for: mail_postfix_transport_restore... ok
==> Checking for: mail_spam_restore... ok

**** Mail restore script completed successfully.

STOP Mail restore (/usr/lib64/plesk-9.0/mail_restore --fast) AT Mon Jul  4 18:59:43 CEST 2016

vps-optimized-mysql-innodb_installation.log
Code: 
START VPS optimized mysql-innodb off AT Mon Jul  4 18:59:08 CEST 2016
 Trying to start service mysqld... mysqld (PID  1114) wird ausgeführt ...
done
 Trying to establish test connection... connected
done
Innodb is already enabled - nothing to be done

**** Turn mysql-innodb VPS optimized aspect off: completed successfully.

STOP VPS optimized mysql-innodb off AT Mon Jul  4 18:59:08 CEST 2016


The problem is still there: 500-internal-server-error
 
plesk_11.0.9_installation.log (part1)
Code: 
START Bootstrapper 11.0.9 repair AT Mon Jul  4 18:58:46 CEST 2016

**** Product repair started.

===> Checking for previous installation ... found.
Create user 'psaadm' and group 'psaadm'
 Checking for the group 'psaadm'...
 Group 'psaadm' already exists

 Checking for the user 'psaadm'...
 User 'psaadm' already exists

Create group swkey-data
 Checking for the group 'swkey-data'...
 Group 'swkey-data' already exists

 Checking for the group 'swkey-data'...
 Trying to add supplementary group 'swkey-data' for user 'psaadm'...  already there
Create Mail accounts
 Checking for the group 'popuser'...
 Group 'popuser' already exists

 Checking for the user 'popuser'...
 User 'popuser' already exists

 Checking for the user 'mhandlers-user'...
 User 'mhandlers-user' already exists

 Trying to got legacy variables... done
 Trying to save legacy variables... done
 Checking for the system groups and users necessary for ftp server...
 Checking for the group 'psaftp'...
 Group 'psaftp' already exists

 Checking for the user 'psaftp'...
 User 'psaftp' already exists


 Trying to start service mysqld... mysqld (pid  1114) is running...
done
 Checking for the system groups and users necessary for Apache...
 Checking for the group 'apache'...
 Group 'apache' already exists

 Checking for the user 'apache'...
 User 'apache' already exists


===> Checking for the necessary system accounts
 Checking for the system groups and users necessary for MySQL...
 Checking for the group 'mysql'...
 Group 'mysql' already exists

 Checking for the user 'mysql'...
 User 'mysql' already exists

 Checking for the system groups and users necessary for admin server...
 Checking for the group 'psaadm'...
 Group 'psaadm' already exists

 Checking for the user 'psaadm'...
 User 'psaadm' already exists

 Checking for the group 'psaserv'...
 Group 'psaserv' already exists

 Checking for the group 'psaserv'...
 Trying to add supplementary group 'psaserv' for user 'apache'...  already there
 Checking for the group 'psaserv'...
 Trying to add supplementary group 'psaserv' for user 'psaftp'...  already there
 Checking for the group 'psaserv'...
 Trying to add supplementary group 'psaserv' for user 'psaadm'...  already there
 Checking for the group 'psacln'...
 Group 'psacln' already exists

 Trying to start service mysqld... mysqld (pid  1114) is running...
done
 Trying to establish test connection... connected
done
 Trying to backup MySQL database... done
 MySQL databases are dumped to /var/lib/psa/dumps/mysql.preupgrade.11.0.9-11.0.9.20160704-185847.dump.gz
 Checking that /usr/local/psa/bin/chrootsh registered as login shell...
/usr/local/psa/bin/chrootsh already registered as a login shell

Create PPSB support group
 Checking for the group 'psasb'...
 Group 'psasb' already exists

 Checking for the group 'psasb'...
 Trying to add supplementary group 'psasb' for user 'psaadm'...  already there
 Checking for the group 'psasb'...
 Trying to add supplementary group 'psasb' for user 'apache'...  already there

===> Performing safe prep-install database actions


===> Upgrading database

 Trying to start service mysqld... mysqld (pid  1114) is running...
done
 Trying to establish test connection... connected
done
 Trying to find psa database... version is 011009
Version is OK, no need to create psa database.
 Trying to backup MySQL database... done
 MySQL databases are dumped to /var/lib/psa/dumps/mysql.preupgrade.11.0.9-11.0.9.20160704-185848.dump.gz
no upgrade from 80
no upgrade from 81
no upgrade from 82
no upgrade from 83
no upgrade from 84
no upgrade from 86
no upgrade from 90
no upgrade from 92
no upgrade from 93
no upgrade from 95
no upgrade from 100
no upgrade from 101
no upgrade from 107
no upgrade from 108
no upgrade from 109
no upgrade from 1010
no upgrade from 1011
no upgrade from 1012
no upgrade from 1013
no upgrade from 1100
 Trying to set psa database version to 011009... setsebool:  SELinux is disabled.
Warning: there are no bootstrapper prep_install actions for component 'horde'
Warning: there are no bootstrapper prep_install actions for component 'mail-pc-driver'
 Trying to start service mysqld... mysqld (pid  1114) is running...
done
 Trying to establish test connection... connected
done
Reloading postfix: [  OK  ]
 Trying to generate default psa SSL Certificate... default certificate already exists
done
 Trying to add header to file /etc/awstats/awstats.model.conf... file /etc/awstats/awstats.model.conf already contains required header
 Trying to install PAM module... PAM configuration loaded from (directory="/etc/pam.d", file="/etc/pam.conf"). Configuration contains 35 file(s)
calculated 2 position(s) to change 'password' stacks
required 'password' stack(s) modified (in memory)
PAM configuration saved (directory="/etc/pam.d", file="/etc/pam.conf")
done
 Checking that /bin/false registered as login shell...
/bin/false already registered as a login shell

 Trying to add header to file /etc/xinetd.d/ftp_psa... file /etc/xinetd.d/ftp_psa already contains required header
 Checking for ftp home directory for 'clients' group...
@psacln
 '@psacln' is already in the /etc/ftpchroot

 Trying to register service xinetd... done
 Trying to restart service xinetd... xinetd (PID  752) wird ausgeführt ...
xinetd beenden: [60G[[0;32m  OK  [0;39m]
xinetd starten: [60G[[0;32m  OK  [0;39m]
done
 Checking for the group 'psaadm'...
 Trying to add supplementary group 'psaadm' for user 'sw-cp-server'...  already there
 Trying to register service xinetd... done
Setting the default locale
The default locale is set to en-US (ENGLISH, UNITED STATES)
Setting the services information on VZ mode.


===> Installing rbash
 Checking that /bin/rbash registered as login shell...
/bin/rbash
 /bin/rbash is already registered as login shell

 Trying to define valid mysql credentials...  Trying to establish test connection... connected
done
 Trying to start service mysqld... mysqld (pid  1114) is running...
done
 Trying to establish test connection... connected
done

===> Installing Admin Server

===> Installing Apache Server
 Trying to stop service httpd... httpd (PID  5912) wird ausgeführt ...
httpd beenden: [60G[[0;32m  OK  [0;39m]
done
 Copying apache files... done


===> Installing and configuring Named Server

 Checking for the system groups and users necessary for named (bind)...
 Checking for the group 'named'...
 Group 'named' already exists

 Checking for the user 'named'...
 User 'named' already exists

Stop running named daemon
 Trying to stop service named... WARNING: key file (/etc/rndc.key) exists, but using default configuration file (/etc/rndc.conf)
version: 9.8.2rc1-RedHat-9.8.2-0.47.rc1.el6 (none)
CPUs found: 12
worker threads: 12
number of zones: 31
debug level: 0
xfers running: 0
xfers deferred: 0
soa queries in progress: 0
query logging is OFF
recursive clients: 0/0/1000
tcp clients: 0/100
server is up and running
named (PID  1236) wird ausgeführt ...
Named beenden: .[60G[[0;32m  OK  [0;39m]
done
 Trying to untar named run-root directory structure... mknod: `dev/random': File exists
mknod: `dev/urandom': File exists
done
 Trying to set up default permissions... done
 Trying to add header to file /etc/named.conf... file /etc/named.conf already contains required header
 Trying to stop service named... WARNING: key file (/etc/rndc.key) exists, but using default configuration file (/etc/rndc.conf)
rndc: connect failed: 127.0.0.1#953: connection refused
named wurde beendet
done
 Trying to start service named... WARNING: key file (/etc/rndc.key) exists, but using default configuration file (/etc/rndc.conf)
rndc: connect failed: 127.0.0.1#953: connection refused
named wurde beendet
Named starten: [60G[[0;32m  OK  [0;39m]
done
 
plesk_11.0.9_installation.log (part2)

Code: 
Trying to install chrooted environment... `/bin/bash' -> `bash'
`/lib64/libtinfo.so.5' -> `/var/www/vhosts/chroot/lib64/libtinfo.so.5'
`/lib64/libdl.so.2' -> `/var/www/vhosts/chroot/lib64/libdl.so.2'
`/lib64/libc.so.6' -> `/var/www/vhosts/chroot/lib64/libc.so.6'
`/bin/cat' -> `cat'
`/lib64/libc.so.6' -> `/var/www/vhosts/chroot/lib64/libc.so.6'
`/bin/cp' -> `cp'
`/lib64/libselinux.so.1' -> `/var/www/vhosts/chroot/lib64/libselinux.so.1'
`/lib64/librt.so.1' -> `/var/www/vhosts/chroot/lib64/librt.so.1'
`/lib64/libacl.so.1' -> `/var/www/vhosts/chroot/lib64/libacl.so.1'
`/lib64/libattr.so.1' -> `/var/www/vhosts/chroot/lib64/libattr.so.1'
`/lib64/libc.so.6' -> `/var/www/vhosts/chroot/lib64/libc.so.6'
`/lib64/libdl.so.2' -> `/var/www/vhosts/chroot/lib64/libdl.so.2'
`/lib64/libpthread.so.0' -> `/var/www/vhosts/chroot/lib64/libpthread.so.0'
`/bin/grep' -> `grep'
`/lib64/libpcre.so.0' -> `/var/www/vhosts/chroot/lib64/libpcre.so.0'
`/lib64/libc.so.6' -> `/var/www/vhosts/chroot/lib64/libc.so.6'
`/usr/bin/head' -> `head'
`/lib64/libc.so.6' -> `/var/www/vhosts/chroot/lib64/libc.so.6'
`/usr/bin/id' -> `id'
`/lib64/libselinux.so.1' -> `/var/www/vhosts/chroot/lib64/libselinux.so.1'
`/lib64/libc.so.6' -> `/var/www/vhosts/chroot/lib64/libc.so.6'
`/lib64/libdl.so.2' -> `/var/www/vhosts/chroot/lib64/libdl.so.2'
`/usr/bin/less' -> `less'
`/lib64/libtinfo.so.5' -> `/var/www/vhosts/chroot/lib64/libtinfo.so.5'
`/lib64/libpcre.so.0' -> `/var/www/vhosts/chroot/lib64/libpcre.so.0'
`/lib64/libc.so.6' -> `/var/www/vhosts/chroot/lib64/libc.so.6'
`/bin/ln' -> `ln'
`/lib64/libc.so.6' -> `/var/www/vhosts/chroot/lib64/libc.so.6'
`/bin/ls' -> `ls'
`/lib64/libselinux.so.1' -> `/var/www/vhosts/chroot/lib64/libselinux.so.1'
`/lib64/librt.so.1' -> `/var/www/vhosts/chroot/lib64/librt.so.1'
`/lib64/libcap.so.2' -> `/var/www/vhosts/chroot/lib64/libcap.so.2'
`/lib64/libacl.so.1' -> `/var/www/vhosts/chroot/lib64/libacl.so.1'
`/lib64/libc.so.6' -> `/var/www/vhosts/chroot/lib64/libc.so.6'
`/lib64/libdl.so.2' -> `/var/www/vhosts/chroot/lib64/libdl.so.2'
`/lib64/libpthread.so.0' -> `/var/www/vhosts/chroot/lib64/libpthread.so.0'
`/lib64/libattr.so.1' -> `/var/www/vhosts/chroot/lib64/libattr.so.1'
`/bin/mkdir' -> `mkdir'
`/lib64/libselinux.so.1' -> `/var/www/vhosts/chroot/lib64/libselinux.so.1'
`/lib64/libc.so.6' -> `/var/www/vhosts/chroot/lib64/libc.so.6'
`/lib64/libdl.so.2' -> `/var/www/vhosts/chroot/lib64/libdl.so.2'
`/bin/more' -> `more'
`/lib64/libtinfo.so.5' -> `/var/www/vhosts/chroot/lib64/libtinfo.so.5'
`/lib64/libc.so.6' -> `/var/www/vhosts/chroot/lib64/libc.so.6'
`/bin/mv' -> `mv'
`/lib64/libselinux.so.1' -> `/var/www/vhosts/chroot/lib64/libselinux.so.1'
`/lib64/librt.so.1' -> `/var/www/vhosts/chroot/lib64/librt.so.1'
`/lib64/libacl.so.1' -> `/var/www/vhosts/chroot/lib64/libacl.so.1'
`/lib64/libattr.so.1' -> `/var/www/vhosts/chroot/lib64/libattr.so.1'
`/lib64/libc.so.6' -> `/var/www/vhosts/chroot/lib64/libc.so.6'
`/lib64/libdl.so.2' -> `/var/www/vhosts/chroot/lib64/libdl.so.2'
`/lib64/libpthread.so.0' -> `/var/www/vhosts/chroot/lib64/libpthread.so.0'
`/bin/pwd' -> `pwd'
`/lib64/libc.so.6' -> `/var/www/vhosts/chroot/lib64/libc.so.6'
`/bin/rm' -> `rm'
`/lib64/libc.so.6' -> `/var/www/vhosts/chroot/lib64/libc.so.6'
`/bin/rmdir' -> `rmdir'
`/lib64/libc.so.6' -> `/var/www/vhosts/chroot/lib64/libc.so.6'
which: no sash in (/sbin:/bin:/usr/sbin:/usr/bin:/usr/local/sbin:/usr/local/bin)
`/bin/sh' -> `sh'
`/lib64/libtinfo.so.5' -> `/var/www/vhosts/chroot/lib64/libtinfo.so.5'
`/lib64/libdl.so.2' -> `/var/www/vhosts/chroot/lib64/libdl.so.2'
`/lib64/libc.so.6' -> `/var/www/vhosts/chroot/lib64/libc.so.6'
`/usr/bin/tail' -> `tail'
`/lib64/libc.so.6' -> `/var/www/vhosts/chroot/lib64/libc.so.6'
`/bin/touch' -> `touch'
`/lib64/librt.so.1' -> `/var/www/vhosts/chroot/lib64/librt.so.1'
`/lib64/libc.so.6' -> `/var/www/vhosts/chroot/lib64/libc.so.6'
`/lib64/libpthread.so.0' -> `/var/www/vhosts/chroot/lib64/libpthread.so.0'
`/usr/bin/du' -> `du'
`/lib64/libc.so.6' -> `/var/www/vhosts/chroot/lib64/libc.so.6'
`/bin/vi' -> `vi'
`/lib64/libselinux.so.1' -> `/var/www/vhosts/chroot/lib64/libselinux.so.1'
`/lib64/libtinfo.so.5' -> `/var/www/vhosts/chroot/lib64/libtinfo.so.5'
`/lib64/libacl.so.1' -> `/var/www/vhosts/chroot/lib64/libacl.so.1'
`/lib64/libc.so.6' -> `/var/www/vhosts/chroot/lib64/libc.so.6'
`/lib64/libdl.so.2' -> `/var/www/vhosts/chroot/lib64/libdl.so.2'
`/lib64/libattr.so.1' -> `/var/www/vhosts/chroot/lib64/libattr.so.1'
`/bin/true' -> `true'
`/lib64/libc.so.6' -> `/var/www/vhosts/chroot/lib64/libc.so.6'
`/bin/false' -> `false'
`/lib64/libc.so.6' -> `/var/www/vhosts/chroot/lib64/libc.so.6'
`/usr/bin/scp' -> `scp'
`/usr/lib64/libcrypto.so.10' -> `/var/www/vhosts/chroot/lib64/libcrypto.so.10'
`/lib64/libutil.so.1' -> `/var/www/vhosts/chroot/lib64/libutil.so.1'
`/lib64/libz.so.1' -> `/var/www/vhosts/chroot/lib64/libz.so.1'
`/lib64/libnsl.so.1' -> `/var/www/vhosts/chroot/lib64/libnsl.so.1'
`/lib64/libcrypt.so.1' -> `/var/www/vhosts/chroot/lib64/libcrypt.so.1'
`/lib64/libresolv.so.2' -> `/var/www/vhosts/chroot/lib64/libresolv.so.2'
`/lib64/libgssapi_krb5.so.2' -> `/var/www/vhosts/chroot/lib64/libgssapi_krb5.so.2'
`/lib64/libkrb5.so.3' -> `/var/www/vhosts/chroot/lib64/libkrb5.so.3'
`/lib64/libk5crypto.so.3' -> `/var/www/vhosts/chroot/lib64/libk5crypto.so.3'
`/lib64/libcom_err.so.2' -> `/var/www/vhosts/chroot/lib64/libcom_err.so.2'
`/usr/lib64/libnss3.so' -> `/var/www/vhosts/chroot/lib64/libnss3.so'
`/lib64/libc.so.6' -> `/var/www/vhosts/chroot/lib64/libc.so.6'
`/lib64/libdl.so.2' -> `/var/www/vhosts/chroot/lib64/libdl.so.2'
`/lib64/libfreebl3.so' -> `/var/www/vhosts/chroot/lib64/libfreebl3.so'
`/lib64/libkrb5support.so.0' -> `/var/www/vhosts/chroot/lib64/libkrb5support.so.0'
`/lib64/libkeyutils.so.1' -> `/var/www/vhosts/chroot/lib64/libkeyutils.so.1'
`/lib64/libpthread.so.0' -> `/var/www/vhosts/chroot/lib64/libpthread.so.0'
`/usr/lib64/libnssutil3.so' -> `/var/www/vhosts/chroot/lib64/libnssutil3.so'
`/lib64/libplc4.so' -> `/var/www/vhosts/chroot/lib64/libplc4.so'
`/lib64/libplds4.so' -> `/var/www/vhosts/chroot/lib64/libplds4.so'
`/lib64/libnspr4.so' -> `/var/www/vhosts/chroot/lib64/libnspr4.so'
`/lib64/libselinux.so.1' -> `/var/www/vhosts/chroot/lib64/libselinux.so.1'
`/lib64/librt.so.1' -> `/var/www/vhosts/chroot/lib64/librt.so.1'
`/usr/bin/groups' -> `groups'
`/lib64/libc.so.6' -> `/var/www/vhosts/chroot/lib64/libc.so.6'
 Trying to install sftp-server binary into chroot environment... `/usr/libexec/openssh/sftp-server' -> `/var/www/vhosts/chroot/usr/libexec/openssh/sftp-server'
done
`/usr/lib64/libcrypto.so.10' -> `/var/www/vhosts/chroot/lib64/libcrypto.so.10'
`/lib64/libutil.so.1' -> `/var/www/vhosts/chroot/lib64/libutil.so.1'
`/lib64/libz.so.1' -> `/var/www/vhosts/chroot/lib64/libz.so.1'
`/lib64/libnsl.so.1' -> `/var/www/vhosts/chroot/lib64/libnsl.so.1'
`/lib64/libcrypt.so.1' -> `/var/www/vhosts/chroot/lib64/libcrypt.so.1'
`/lib64/libresolv.so.2' -> `/var/www/vhosts/chroot/lib64/libresolv.so.2'
`/lib64/libgssapi_krb5.so.2' -> `/var/www/vhosts/chroot/lib64/libgssapi_krb5.so.2'
`/lib64/libkrb5.so.3' -> `/var/www/vhosts/chroot/lib64/libkrb5.so.3'
`/lib64/libk5crypto.so.3' -> `/var/www/vhosts/chroot/lib64/libk5crypto.so.3'
`/lib64/libcom_err.so.2' -> `/var/www/vhosts/chroot/lib64/libcom_err.so.2'
`/usr/lib64/libnss3.so' -> `/var/www/vhosts/chroot/lib64/libnss3.so'
`/lib64/libc.so.6' -> `/var/www/vhosts/chroot/lib64/libc.so.6'
`/lib64/libdl.so.2' -> `/var/www/vhosts/chroot/lib64/libdl.so.2'
`/lib64/libfreebl3.so' -> `/var/www/vhosts/chroot/lib64/libfreebl3.so'
`/lib64/libkrb5support.so.0' -> `/var/www/vhosts/chroot/lib64/libkrb5support.so.0'
`/lib64/libkeyutils.so.1' -> `/var/www/vhosts/chroot/lib64/libkeyutils.so.1'
`/lib64/libpthread.so.0' -> `/var/www/vhosts/chroot/lib64/libpthread.so.0'
`/usr/lib64/libnssutil3.so' -> `/var/www/vhosts/chroot/lib64/libnssutil3.so'
`/lib64/libplc4.so' -> `/var/www/vhosts/chroot/lib64/libplc4.so'
`/lib64/libplds4.so' -> `/var/www/vhosts/chroot/lib64/libplds4.so'
`/lib64/libnspr4.so' -> `/var/www/vhosts/chroot/lib64/libnspr4.so'
`/lib64/libselinux.so.1' -> `/var/www/vhosts/chroot/lib64/libselinux.so.1'
`/lib64/librt.so.1' -> `/var/www/vhosts/chroot/lib64/librt.so.1'
`/lib/ld-linux.so.2' -> `/var/www/vhosts/chroot/lib/ld-linux.so.2'
`/lib/libnss_compat.so.2' -> `/var/www/vhosts/chroot/lib/libnss_compat.so.2'
`/lib/libnss_dns.so.2' -> `/var/www/vhosts/chroot/lib/libnss_dns.so.2'
`/lib/libnss_files.so.2' -> `/var/www/vhosts/chroot/lib/libnss_files.so.2'
`/lib/libnss_hesiod.so.2' -> `/var/www/vhosts/chroot/lib/libnss_hesiod.so.2'
`/lib/libnss_nis.so.2' -> `/var/www/vhosts/chroot/lib/libnss_nis.so.2'
`/lib/libnss_nisplus.so.2' -> `/var/www/vhosts/chroot/lib/libnss_nisplus.so.2'
`/lib64/ld-linux-x86-64.so.2' -> `/var/www/vhosts/chroot/lib64/ld-linux-x86-64.so.2'
`/lib64/libnss_compat.so.2' -> `/var/www/vhosts/chroot/lib64/libnss_compat.so.2'
`/lib64/libnss_dns.so.2' -> `/var/www/vhosts/chroot/lib64/libnss_dns.so.2'
`/lib64/libnss_files.so.2' -> `/var/www/vhosts/chroot/lib64/libnss_files.so.2'
`/lib64/libnss_hesiod.so.2' -> `/var/www/vhosts/chroot/lib64/libnss_hesiod.so.2'
`/lib64/libnss_nis.so.2' -> `/var/www/vhosts/chroot/lib64/libnss_nis.so.2'
`/lib64/libnss_nisplus.so.2' -> `/var/www/vhosts/chroot/lib64/libnss_nisplus.so.2'
`/lib64/libnss_winbind.so.2' -> `/var/www/vhosts/chroot/lib64/libnss_winbind.so.2'
`/lib64/libnss_wins.so.2' -> `/var/www/vhosts/chroot/lib64/libnss_wins.so.2'
done
 
plesk_11.0.9_installation.log (part3)

Code: 
===> Installing phpMyAdmin
 Trying to create pmadb... done
done
===> Installing /usr/sbin/suexec replacement
 Trying to backup original /usr/sbin/suexec... done
`/usr/local/psa/suexec/psa-suexec' -> `/usr/sbin/suexec'
 Trying to upgrade APS controller database... done
Database is up-to-date
no upgrade from 80
no upgrade from 81
no upgrade from 82
no upgrade from 83
no upgrade from 84
no upgrade from 86
no upgrade from 90
no upgrade from 92
no upgrade from 93
no upgrade from 95
no upgrade from 100
no upgrade from 101
no upgrade from 107
no upgrade from 108
no upgrade from 109
no upgrade from 1010
no upgrade from 1011
no upgrade from 1012
no upgrade from 1013
no upgrade from 1100
 Trying to set psa database version to 011009...  Trying to stop service named... WARNING: key file (/etc/rndc.key) exists, but using default configuration file (/etc/rndc.conf)
version: 9.8.2rc1-RedHat-9.8.2-0.47.rc1.el6 (none)
CPUs found: 12
worker threads: 12
number of zones: 31
debug level: 0
xfers running: 0
xfers deferred: 0
soa queries in progress: 0
query logging is OFF
recursive clients: 0/0/1000
tcp clients: 0/100
server is up and running
named (PID  6740) wird ausgeführt ...
Named beenden: .[60G[[0;32m  OK  [0;39m]
done
 Trying to start service named... WARNING: key file (/etc/rndc.key) exists, but using default configuration file (/etc/rndc.conf)
version: 9.8.2rc1-RedHat-9.8.2-0.47.rc1.el6 (none)
CPUs found: 12
worker threads: 12
number of zones: 31
debug level: 0
xfers running: 0
xfers deferred: 0
soa queries in progress: 0
query logging is OFF
recursive clients: 0/0/1000
tcp clients: 0/100
server is up and running
named (PID  7502) wird ausgeführt ...
done
 Trying to clean up compiled python modules...  Trying to install site isolation settings... config found. Nothing to be done Trying to update Components... done
 Trying to add header to file /usr/local/psa/etc/webalizer.conf... file /usr/local/psa/etc/webalizer.conf already contains required header
 Trying to executing mail_restore to synchronize mail server settings and Plesk Database... ==> Checking for: mailsrv_conf_init... ok
==> Checking for: mail_handlers_init... ok
==> Checking for: mailsrv_entities_dump... ok
==> Checking for: mail_admin_aliases... ok
==> Checking for: mail_auth_dump... ok
==> Checking for: mailman_lists_dump... ok
==> Checking for: mail_kav8_restore... ok
==> Checking for: mail_responder_restore... ok
==> Checking for: mail_grey_restore... ok
==> Checking for: mail_mailbox_restore... ok
==> Checking for: mail_spf_restore... ok
==> Checking for: mail_dk_restore... ok
==> Checking for: mail_drweb_restore... not exists
==> Checking for: mail_postfix_transport_restore... ok
==> Checking for: mail_spam_restore... ok
done
 Trying to start service httpd... httpd wurde beendet
httpd starten: [60G[[0;32m  OK  [0;39m]
done
No valid mailman bindir detected
 Trying to register service psa... done
 Trying to create Virtual Hosts directory... done
 Trying to sync default virtual host... done
 Trying to register service courier-imap... done
 Trying to start service courier-imap... couriertcpd (pid 8436 8427 8419 8409) is running...
done

===> Checking for previous installation ... found.
install default license key ...not needed, license from 9.x found

 Trying to start psa...

  Congratulations!
  All stages of the upgrade were successful.
  psa is now running on your system.
  To complete the system configuration process, please proceed to URL:
  https://v3---8.tld.de:8443/ or
  https://178...1:8443/
  Use 'admin' and '<YOUR ADMIN PASSWORD>' as login name and password.

  Further, use the following commands to start and stop the system:
  /etc/init.d/psa start and
  /etc/init.d/psa stop respectively.


**** Product repair completed successfully.

STOP Bootstrapper 11.0.9 repair AT Mon Jul  4 18:59:52 CEST 2016

The problem is still there: 500-internal-server-error
 
"The hosted domains respond with "403 Forbidden"." I have fixed with http://kb.plesk.com/en/6572
Code: 
sh recover_plesk_directories.sh

The big problem is still there:
Login to Plesk Console failture (https: // [ip]: 8443), the message "500 - Internal Server Error" apperars
 
Last edited:
Hi UFHH01,

I tried the following solution https://kb.plesk.com/126226 (set valid permissions for /tmp, ...) without success

Code: 
sw-cp-server/error_log
2016-07-07 06:37:30: (mod_fastcgi.c.977) bind failed for: unix:/usr/local/psa/tmp/sw-engine.sock-0 Address already in use
2016-07-07 06:37:30: (mod_fastcgi.c.1171) [ERROR]: spawning fcgi failed.
2016-07-07 06:46:59: (server.c.1543) server stopped by UID = 0 PID = 27698
2016-07-07 06:46:59: (log.c.166) server started
2016-07-07 06:47:21: (mod_fastcgi.c.977) bind failed for: unix:/usr/local/psa/tmp/sw-engine.sock-0 Address already in use
2016-07-07 06:47:21: (mod_fastcgi.c.1171) [ERROR]: spawning fcgi failed.
2016-07-07 06:47:21: (mod_fastcgi.c.3644) all handlers for /index.php? on .php are down.


Can you help me please
 
Hi jrwn,

pls. consider to stop "/etc/init.d/sw-engine" and "/etc/init.d/sw-cp-server" manually and check afterwards, that no orphaned processes are running. If this is the case, pls. kill them manually and restart both services afterwards.

/etc/init.d/sw-engine stop
/etc/init.d/sw-cp-server stop

ps aux | grep sw-

( kill -9 PID-NUMMBER .... if there are orphaned sw-* processes )

/etc/init.d/sw-engine start
/etc/init.d/sw-cp-server start​
 
Hello UFHH01,

the command /etc/init.d/sw-engine stop is not working (not found)
Code: 
 /etc/init.d/sw-engine stop
-bash: /etc/init.d/sw-engine: Datei oder Verzeichnis nicht gefunden
So i stopped psa instead
Please have a look to the protokoll
Code: 
ps aux | grep sw-
root  1340  0.0  0.0 325104 19692 ?  S  Jul02  0:44 /usr/bin/sw-engine -c /usr/local/psa/admin/conf/php.ini /usr/lib64/plesk-9.0/psa-health-monitor-notification.php
root  1352  0.0  0.0 541228  3016 ?  Ssl  Jul02  1:01 /usr/sbin/sw-collectd -C /etc/sw-collectd/collectd.conf
500  28661  0.0  0.0  62516  1500 ?  S  08:41  0:00 /usr/sbin/sw-cp-serverd -f /etc/sw-cp-server/config
root  28772  0.0  0.0 103332  896 pts/1  S+  08:45  0:00 grep sw-
[root@v3____ log]# /etc/init.d/psa stop
Stopping psa...  done
[root@v3____ log]# /etc/init.d/sw-cp-server stop
Stoppping control panels server... not running.  [  OK  ]
[root@v3____ log]# ps aux | grep sw-
root  1340  0.0  0.0 325104 19692 ?  S  Jul02  0:44 /usr/bin/sw-engine -c /usr/local/psa/admin/conf/php.ini /usr/lib64/plesk-9.0/psa-health-monitor-notification.php
root  1352  0.0  0.0 541228  3016 ?  Ssl  Jul02  1:01 /usr/sbin/sw-collectd -C /etc/sw-collectd/collectd.conf
root  28822  0.0  0.0 103332  896 pts/1  S+  08:45  0:00 grep sw-
[root@v3____ log]# /etc/init.d/sw-cp-server start
Starting control panels server...  [  OK  ]
[root@v3____ log]# /etc/init.d/psa start
Starting xinetd service...  done
Starting mysqld service...  done
Starting named service...  done
Starting postgresql service...  not installed
Starting psa-spamassassin service...  done
Plesk: Starting Mail Server... already started
Starting psa...  done

I'm not sure if I should kill the processes 1340 and 1352

Thanks!
 
Hi jrwn,

sorry... Plesk version 11.0.9 is not the actual recommended Plesk version right now and so I can't remember, if the init-script for sw-engine exists for 11.0.9.

Your pid "1340" => "psa-health-monitor-notification.php" => Health Monitor Notification Daemon ... can be stopped with "/etc/init.d/psa-health-monitor-notificationd stop"
Your pid "1352" => "sw-collectd" => Health Monitor Manager ... can be stopped with "/etc/init.d/sw-collectd stop"

Pls. check again after your restarts of all services your logs "/var/log/sw-cp-server/error_log" and "/var/log/sw-cp-server/sw-engine.log" for possible issues/errors/failures.


Pls. remember to BOOKMARK

Parallels Plesk Panel for Linux services logs and configuration files (Plesk 10.x and 11.0) ( KB - article 118774 )
 
Thanks again UFHH01 for your help. My problem persists.

Login to the Plesk Pannel (https: ip: 8443) continues to bring the error message "500 - Internal Server Error" and the "/ var / log / sw-cp-server / error_log" shows the same messages "spawning fcgi failed."
The user rights for the domain I was able to establish with
http://kb.plesk.com/en/6572
# sh recover_plesk_directories.sh example.de

Is there a way the same script 'recover_plesk_directories.sh' also to be used for plesk?
How then heat the domain for the call for plesk gerneral?
I would like to thank you very much if you could help me further...(is PN possible?)

Where can I find the required user rights, the plesk needs for running fcgi?
Because the problem could be there I think. And I find no solution...

If you have an idea let me know please.

jr

P.S.: I know Plesk 11.0.9 is not up to date. But it is the current situation...
Before upgrading to Version 12 I need to have a smart running System.
 
Last edited:
Hi jrwn,

jrwn said:
Is there a way the same script 'recover_plesk_directories.sh' also to be used for plesk?
Click to expand...
You can answer the question by yourself, when you inspect the bash - script... you will see that it repairs DOMAIN - related paths and permissions.

jrwn said:
I would like to thank you very much if you could help me further...(is PN possible?)
Click to expand...
No, sorry... I only help with posts here in the forum, so that other people are able to search and review possible solutions/work-arounds for their own issues/problems.

jrwn said:
Where can I find the required user rights, the plesk needs for running fcgi?
Click to expand...
You already found the KB - article and how to solve related permission - issues:
jrwn said:
So far I have as Plesk kb 129226 ( should be "126226" ) treated without success
--> Plesk login page show 500 Internal Server Error (Permission denied)
# chown root:root /tmp
# chmod 1777 /tmp
# chown root:apache /usr/sbin/suexec
# chmod 4510 /usr/sbin/suexec
# chown root:sw-cp-server /usr/lib64/sw-cp-server/sw-suexec
# chmod 4710 /usr/lib64/sw-cp-server/sw-suexec
Click to expand...


Pls. consider to change your log - level, to get a more verbose output from your panel - log ( KB - article it is written for "11.5 and up", but should work for 11.0.9 as well ):

( If you experience issue, while following the suggestions, pls. explain what you did and where you need help with )


jrwn said:
P.S.: I know Plesk 11.0.9 is not up to date. But it is the current situation...
Before upgrading to Version 12 I need to have a smart running System.
Click to expand...
I would "normally" reply, that you are correct, but upgrades to higher, major versions mostly result in complete de-installations of the product, before the new, major version is going to be installed. There are many, many changes from version 11.0.9 to 11.5 and again from 12.0.18 to 12.5. Plesk 12.5 for example comes as well with a bunch of new, improved repair - utilities, which investigates and repairs Plesk automatically.
Just make sure to completely backup your current databases and your vhosts - folders, so that possible restores can be done easily.
 
jrwn said:
Plesk 11.0.9 500 - Internal Server Error

Login to Plesk Console failture (https: // [ip]: 8443), the message "500 - Internal Server Error" apperars. The hosted in domains respond with "403 Forbidden".
With Putty, WinSCP, FTP I can connect. And amazing but true webmail.tdl works.

The error message in var/log/sw-cp-server/error_log
: (mod_fastcgi.c.977) bind failed for: unix:/usr/local/psa/tmp sw-engine.sock-0 Address already in use
: (mod_fastcgi.c.1171) [ERROR]: spawning fcgi failed.
: (mod_fastcgi.c.3644) all handlers for /index.php? on .php are down.

System-Infos:
[root@v3... ~]# cat /usr/local/psa/version
11.0.9 CentOS 6 110120608.16

[root@v3... ~]# cat /etc/issue
CentOS release 6.8 (Final)

[root@v3... ~]# MYSQL_PWD=`cat /etc/psa/.psa.shadow` mysql -u admin psa
Your MySQL connection id is 1775
Server version: 5.1.73 Source distribution

cat /root/.autoinstaller/microupdates.xml
<?xml version="1.0" encoding="UTF-8" standalone="yes" ?>
<patches>
<product id="plesk" version="11.0.9" installed-at="20130717T141859">
<patch version="63" timestamp="" installed-at="20160211T040731" />
</product>
</patches>
dem hanvico - dem lien a - dem vikosan - dem song hong
rpm -q psa
psa-11.0.9-cos6.build110120608.16.x86_64


So far I have as Plesk kb 129226 treated without success
--> Plesk login page show 500 Internal Server Error (Permission denied)
# chown root:root /tmp
# chmod 1777 /tmp
# chown root:apache /usr/sbin/suexec
# chmod 4510 /usr/sbin/suexec
# chown root:sw-cp-server /usr/lib64/sw-cp-server/sw-suexec
# chmod 4710 /usr/lib64/sw-cp-server/sw-suexec

The connection to MySQL Plesk works:
MYSQL_PWD=`cat /etc/psa/.psa.shadow` mysql -u admin psa
mysql> select * from misc;
shows a lot of data, which obviously come from Plesk.

About her assistant / a co-thinker, I would be delighted.
Which log files can I browse to the 500 error during login to Plesk Panel: 8443 to get on the track ...?
thank you in advance
jr
Click to expand...

The problem is still there: 500-internal-server-error @@
 
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