Plesk 11.5 Warning: Possible phishing attempt detected: The link you used attempted to redirect...

[femotvaff]

I installed a new server few hours ago.
So it's all new

I tried to install "help desk" from the Plesk link in the Home Page of the Server Administration Panel,
but in this installation appear a message that block the installation process

Warning: Possible phishing attempt detected: The link you used attempted to redirect you to another site.

Any suggestion?
Thank you

 

[UFHH01]

Please either switch off your security settings in your browser ( you didn't tell us, which one you use, so I can't give further suggestions ), or add some exeptions.

 

[femotvaff]

I use chrome, but the message is in Plesk not in the browser.

And in an other server I made the same installation 3 days ago
So I have no idea why here there is this problem

this is the URL that create the problem

https://192.xxxxxxx:8443/admin/subs...ailsAppName=osTicket?context=install-helpdesk

 

[IgorG]

Please use following correct way to Install Help desk:

1) Access domain control panel which should be included in Help desk
2) Go to Applications tab and Install osTicket application
3) Configure requested settings

Once installation is finished, you will be able to use the Help Desk link in the navigation pane of Server Administration Panel for configuring Help Desk and processing tickets submitted by your customers and customers of your resellers.

 

[femotvaff]

thank you, but

I think I'm speaking of an other application.

The application I'm speaking about is to monitor resources usage (cpu/memory/disks/etc) and plot over the time.
Anyway I tried your procedure but the link have still same effect

 

[IgorG]

Hmm...

I tried to install "help desk"

Do you mean Healh Monitor? Or something else?

 

[femotvaff]

But sure you are right

the application I search is "health Monitoring" :/ sorry

 

[femotvaff]

where I can find Health monitoring ?

in the app vault I cannot find

 

[IgorG]

In this case go to Tools & Settings > Updates and Upgrades and select HM for installation there.

 

[femotvaff]

Thank you very much

Now is installed!