Plesk 12.0.18 : bad free disk space estimation

[dedisoft]

Hi,

We have Plesk installed with a dedicated disk on /opt. System disk is about 20 GB, data disk is about 220 Gb.

There is 190 Gb free on the data disk (mounted on /opt).

But when we try to increase allocated space for a domain, Plesk says that there's enough disk space...

Is there any change or adjustement on Plesk we can do, so Plesk will check space on the good disk ?

Thanks for your explanation.

Regards,

Ubuntu 12.04 with Plesk 12.0.18

 

[IgorG]

Make sure that vhosts content is located on partition with biggest diskspace. You can move vhosts location with transvhosts.pl utility.

 

[dedisoft]

Many thanks for your reply.

I've just verified and all vhosts are correctly configured on /opt.

Plesk psa.conf file is configured on /opt too.

Regards,

 

[IgorG]

So, path to vhosts is /opt/var/www/vhosts/ and Plesk files located in /opt/usr/local/psa/ ?
Right?

 

[dedisoft]

No vhosts are on /opt/vhosts and Plesk is on /opt/psa.

 

[IgorG]

What do you mean exactly "But when we try to increase allocated space for a domain, Plesk says that there's enough disk space..."? How it may be reproduced? What error message do you have exactly?

 

[dedisoft]

I go on Plesk, Subscriptions, the domain, Resources.

Then I increase Disk Space limit from 3500 MB to 5000 MB.

The error is: Unable to allocate the required amount of resources (quantity Disk space). Only 2489577472 Disk space are available.

Or there is 142 GB available on /opt.

 

[IgorG]

Do you have Customer and Business Manager installed?

 

[dedisoft]

Good question, how can I verify this ?

I think no, but I want to be sure.

 

[IgorG]

There are KB articles regarding "Unable to allocate the required amount of resources" error but they are related to cases when Customer and Business Manager installed.

 

[Arjen]

I do have the same issue. When I try to increase the allowed Disk Space to 2000 KB while the df-command tells me that 46881700 KB is available. I get the same error: "Unable to allocate the required amount of resources (quantity Disk space). Only 537821184 Disk space are available.". The calculated available amount does not mean anything to me.