Plesk 9.5.3 to 10 - upgrade fails

[Trond VidarO]

I have a RHEL installation that I try upgrading to Plesk 10
Opsys detected as: os_vendor=RedHat os_name=Linux version=el5.5 arch=x86_64 environment=~empty

It all looks fine until i get a trasaction check error .. seem like I have problems with psa-atis and psa-ftputil

Any hints to get around this? Installation is working but it may have messed up my qmail somewhat, I get tons of failure-notice emails ever since the attempted upgrade.

---------------------------snipped from "Failed to update the Panel" email--------------------
Resolving Dependencies
--> Running transaction check
---> Package psa-atis.noarch 0:1.0-43 set to be updated
---> Package psa-ftputil.x86_64 0:8.6.0-cos5.build86080722.00 set to be updated
--> Finished Dependency Resolution

Dependencies Resolved

================================================================================
Package Arch Version Repository Size
================================================================================
Installing:
psa-atis noarch 1.0-43 plesk 216 k
psa-ftputil x86_64 8.6.0-cos5.build86080722.00 plesk 31 k

Transaction Summary
================================================================================
Install 2 Package(s)
Upgrade 0 Package(s)

Total download size: 248 k
Downloading Packages:
--------------------------------------------------------------------------------
Total 127 kB/s | 248 kB 00:01
Running rpm_check_debug
Running Transaction Test
Finished Transaction Test


Transaction Check Error:
package psa-atis-1.0-46.x86_64 (which is newer than psa-atis-1.0-43.noarch) is already installed
package psa-ftputil-2.1.1-0.98221.noarch (which is newer than psa-ftputil-8.6.0-cos5.build86080722.00.x86_64) is already installed

Error Summary
-------------

Error: The Yum utility failed to install the required packages.
Attention! Your software might be inoperable.
Please, contact product technical support.

 

[IgorG]

Try to remove these packages before upgrade at least.

 

[Trond VidarO]

Yes, I was thinking about that but there are alot of dependecies for the psa-atis, they will perhaps not be affected?

Finding dependencies:
package: psa-atis.noarch 1.0-43
dependency: perl >= 5.6
provider: perl.x86_64 4:5.8.8-10
provider: perl.x86_64 4:5.8.8-10.el5_0.2
provider: perl.x86_64 4:5.8.8-10.el5_2.3
provider: perl.x86_64 4:5.8.8-15.el5_2.1
provider: perl.x86_64 4:5.8.8-18.el5
provider: perl.x86_64 4:5.8.8-18.el5_3.1
provider: perl.x86_64 4:5.8.8-27.el5
provider: perl.x86_64 4:5.8.8-32.el5_5.1
provider: perl.x86_64 4:5.8.8-32.el5_5.2
dependency: /bin/sh
provider: bash.x86_64 3.2-21.el5
provider: bash.x86_64 3.1-16.1
provider: bash.x86_64 3.2-24.el5
dependency: perl-DBD-MySQL
provider: perl-DBD-MySQL.x86_64 3.0007-1.fc6
provider: perl-DBD-MySQL.x86_64 3.0007-2.el5
dependency: psa >= 8.0
provider: psa.x86_64 8.6.0-cos5.build86080722.00

Finding dependencies:
package: psa-ftputil.x86_64 8.6.0-cos5.build86080722.00
No dependencies for this package

 

[IgorG]

You can try to use --force and --justdb options for removing these packages.

 

[Trond VidarO]

.. ok, I use yum for updates ... would you have the complete command for using rpm?

.. well, I used yum and have erased the wrong verison of psa-atis and installed the requested one, that was easy.

The psa-ftputil affects a few packages that I think may be a problem to remove. I can perhaps reinstall these later?

Dependencies Resolved

====================================================================================================
Package Arch Version Repository Size
====================================================================================================
Removing:
psa-ftputil noarch 1:2.1.1-0.98221 installed 384 k
Removing for dependencies:
psa-backup-manager x86_64 9.5.3-rhel5.build95101022.03 installed 12 M
psa-migration-agents x86_64 9.5.3-rhel5.build95101022.03 installed 138 k
psa-migration-manager x86_64 9.5.3-rhel5.build95101022.03 installed 969 k

Transaction Summary
=======================================