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- Server operating system version
- Ubuntu 22.04.4 LTS
- Plesk version and microupdate number
- Plesk Obsidian 18.0.61 Update #5
Hello community!
I have installed a Laravel app in AWS LightSail instance with OS: Ubuntu 22.04.4 LTS and Plesk Obsidian 18.0.61 Update #5
Everything has been working perfect during some days as expected, but suddenly I got an error when the app creates new databases.
The Laravel app use an "API secret Key" that was generated during the installation and basically it create a unique Database for every new customer. Suddenly I couldn't create any customer database because an error.
Checking the server log I see this:
And digging more in the log, when it was working, I see this:
As you can compare both logs, the IP used now is the "Private server IP" 172.26.x.x instead of the "Public IP" 13.38.x.x and the user is "" and not "admin".
I can't figure out why now it is using the Private IP and not the Public IP.
Anybody have any light on this issue, why this is happening and can help me?
Thanks in advance...
I have installed a Laravel app in AWS LightSail instance with OS: Ubuntu 22.04.4 LTS and Plesk Obsidian 18.0.61 Update #5
Everything has been working perfect during some days as expected, but suddenly I got an error when the app creates new databases.
The Laravel app use an "API secret Key" that was generated during the installation and basically it create a unique Database for every new customer. Suddenly I couldn't create any customer database because an error.
Checking the server log I see this:
And digging more in the log, when it was working, I see this:
As you can compare both logs, the IP used now is the "Private server IP" 172.26.x.x instead of the "Public IP" 13.38.x.x and the user is "" and not "admin".
I can't figure out why now it is using the Private IP and not the Public IP.
Anybody have any light on this issue, why this is happening and can help me?
Thanks in advance...
