Plesk API receives 404 error

AndrewDH · Apr 17, 2012

Hi,

We use the Plesk API to add domains to the server. It has always worked great. Since yesterday, when making calls, we are getting 404 errors. We haven't touched the server in a while so this is very odd.

Can someone please help us identify the issue? We've been struggling to trying to figure this out.

Basically, when making the call to the same IP that has always worked, we're now getting no XML response a simply a 404 error. The server seems otherwise fine and Plesk itself is working normally.

Thanks for your help,

Andrew.

IgorG · Apr 17, 2012

Could you please provide more details, logs, error messages, steps to reproduce, etc? Try to find something useful with help of following KB article - http://kb.parallels.com/en/111283

AndrewDH · Apr 18, 2012

If I try to get any information about a domain and I use code that looks exactly like your samples (ie:
http://download1.parallels.com/Plesk/Plesk8.1/Doc/plesk-8.1-api-rpc-guide/33181.htm), the "parseResponse" function will not give the expected results and will not return valid XML.

If I print the output of "$response_string" from the above example, I will see simply get:
<?xml version="1.0" encoding="iso-8859-1"?>
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN"
"http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en">
<head>
<title>404 - Not Found</title>
</head>
<body>
<h1>404 - Not Found</h1>
</body>
</html>

Everything has always been working. And the panel (without the API) is otherwise working properly.

Thanks for your help,

Andrew.

IgorG · Apr 18, 2012

Do you have Plesk 8.1 version?

AndrewDH · Apr 18, 2012

No, I have version 10.3.1.

But note that the code has always worked with version 10.3.1. I don't seem to be getting errors... simply no response.

AndrewDH · Apr 18, 2012

Just as an update, the api request to:
https://XXX.XXX.XXX.XXX:8443/enterprise/control/agent.php

...returns a 404 error. Oddly, it seems like files no longer exist.

Plesk API receives 404 error

AndrewDH

Guest

IgorG

Plesk addicted!

AndrewDH

Guest

IgorG

Plesk addicted!

AndrewDH

Guest

AndrewDH

Guest

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