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Plesk autoinstaller/updater errors

W

wbrowning

Guest
I have psa v8.1.1_build81070322.16 os_CentOS 4.2. I am trying to update to the newest 8.3.0 release. First I tried running the Plesk Updater from inside Plesk. I selected 8.3.0 and told it to install the components that it suggested. It came back with the follow:
Error: Select the components to be installed
Next I tried using the autoinstaller. I downloaded the newest one from this site and ran it. I used all of the default settings. It downloaded the packages and then I received the following:
Retrieving information about the installed packages...
Downloading the file PSA_8.3.0/dist-rpm-CentOS-4.2-i386/build-8.3.0-cos4.2-i386.hdr.gz: 15%..23%..31%..40%..50%..63%..77%..84%..90%..100% done.
Downloading the file PSA_8.3.0/update-rpm-CentOS-4.2-i386/update-8.3.0-cos4.2-i386.hdr.gz: 15%..30%..42%..57%..72%..87%..97%..100% done.
Downloading the file PSA_8.3.0/thirdparty-rpm-CentOS-4.2-i386/thirdparty-8.3.0-cos4.2-i386.hdr.gz: 100% done.
Downloading the file SSO_2.0/dist-rpm-CentOS-4.2-i386/build-2.0-cos4.2-i386.hdr.gz: 13%..100% done.
Downloading the file SSO_2.0/update-rpm-CentOS-4.2-i386/update-2.0-cos4.2-i386.hdr.gz: 25%..43%..66%..79%..92%..100% done.
Downloading the file SiteBuilder/SiteBuilder_4.2.0/thirdparty-rpm-CentOS-4.2-i386/thirdparty-4.2.0-cos4.2-i386.hdr.gz: 51%..100% done.
Downloading the file SiteBuilder/SiteBuilder_4.2.0/update-rpm-CentOS-4.2-i386/update-4.2.0-cos4.2-i386.hdr.gz: 26%..46%..58%..73%..92%..100% done.
Downloading the file SiteBuilder/SiteBuilder_4.2.0/dist-rpm-CentOS-4.2-i386/build-4.2.0-cos4.2-i386.hdr.gz: 11%..21%..38%..45%..57%..67%..71%..84%..91%..100% done.
Downloading the file SSO_2.0/thirdparty-rpm-CentOS-4.2-i386/thirdparty-2.0-cos4.2-i386.hdr.gz: 80%..100% done.
Determining the packages that need to be installed.
Warning: packages conflict by files detected: package psa-locale-base-en-US-8.1.1-cos4.build81070322.16.noarch
conflict with package psa-locale-base-en-US-8.3.0-cos4.build83071224.20.noarch
both have file /usr/local/psa/admin/htdocs/locales/en-US/help/16647.htm with different md5 sum.
Warning: packages conflict by files detected: package psa-selinux-8.1.1-cos4.build81070322.16.noarch
conflict with package psa-selinux-8.3.0-cos4.build83071218.20.noarch
both have file /etc/selinux/targeted/src/policy/domains/program/plesk.te with different md5 sum.
Warning: packages conflict by files detected: package psa-courier-imap-add-8.1.1-cos4.build81070322.16.i586
conflict with package psa-courier-imap-add-8.3.0-cos4.build83071218.20.i586
both have file /usr/lib/courier-imap/authlib/authpsa with different md5 sum.
Warning: packages conflict by files detected: package psa-libpam-plesk-8.1.1-cos4.build81070322.16.i586
conflict with package psa-libpam-plesk-8.3.0-cos4.build83071218.20.i586
both have file /lib/security/pam_plesk.so with different md5 sum.
Warning: packages conflict by files detected: package psa-horde-3.1.3-cos4.build81070322.16.noarch
conflict with package psa-horde-3.1.5-cos4.build83071218.20.noarch
both have file /etc/psa-horde/horde/conf.php with different md5 sum.
Warning: packages conflict by files detected: package psa-api-8.1.1-cos4.build81070322.16.noarch
conflict with package psa-api-8.3.0-cos4.build83080131.20.noarch
both have file /usr/local/psa/admin/htdocs/cligate.php with different md5 sum.
Warning: packages conflict by files detected: package cs-gs-2.0.0-cos4.build81070322.16.i586
conflict with package cs-gs-2.0.0-cos4.build83071218.20.i586
both have file /usr/local/psa/admin/bin/modules/cs-gs/libstatistics.so.1.0.0 with different md5 sum.
Warning: packages conflict by files detected: package psa-bf2-1.0.0-cos4.build81070322.16.i586
conflict with package psa-bf2-1.0.0-cos4.build83071218.20.i586
both have file /usr/local/psa/admin/plib/modules/bf2/locales/en-US/messages_en-US.php with different md5 sum.
Warning: packages conflict by files detected: package psa-firewall-1.0.1-cos4.build81070322.16.i586
conflict with package psa-firewall-1.0.1-cos4.build83071218.20.i586
both have file /usr/local/psa/admin/htdocs/modules/firewall/locales/en-US/help/cbook.gif with different md5 sum.
Warning: packages conflict by files detected: package psa-kronolith-2.1.4-cos4.build81070322.16.noarch
conflict with package psa-kronolith-2.1.6-cos4.build83071218.20.noarch
both have file /usr/share/psa-horde/kronolith/addevent.php with different md5 sum.
Warning: packages conflict by files detected: package psa-migration-manager-8.1.1-cos4.build81070322.16.i586
conflict with package psa-migration-manager-8.3.0-cos4.build83080131.20.i586
both have file /usr/local/psa/PMM/agents/ConfixxX/ConfixxX.pl with different md5 sum.
Warning: packages conflict by files detected: package psa-turba-2.1.3-cos4.build81070322.16.noarch
conflict with package psa-turba-2.1.5-cos4.build83071218.20.noarch
both have file /etc/psa-horde/turba/prefs.php with different md5 sum.
Warning: packages conflict by files detected: package psa-ruby-activesupport-1.4.1-200702121004.noarch
conflict with package psa-ruby-activesupport-1.4.2-200703301450.noarch
both have file /opt/ruby/lib/ruby/site_ruby/1.8/active_support/core_ext/time.rb with different md5 sum.
Warning: packages conflict by files detected: package psa-ruby-activerecord-1.15.2-200702121004.noarch
conflict with package psa-ruby-activerecord-1.15.3-200703301451.noarch
both have file /opt/ruby/lib/ruby/site_ruby/1.8/active_record/associations.rb with different md5 sum.
Warning: packages conflict by files detected: package psa-ruby-fcgi-0.8.7-200610081251.i386
conflict with package psa-ruby-fcgi-0.8.7-200703301159.i386
both have file /opt/ruby/lib/ruby/site_ruby/1.8/i386-linux/fcgi.so with different md5 sum.
Warning: packages conflict by files detected: package psa-ruby-mysql-2.7-200610081251.i386
conflict with package psa-ruby-mysql-2.7-200703301200.i386
both have file /opt/ruby/lib/ruby/site_ruby/1.8/i386-linux/mysql.so with different md5 sum.
Warning: packages conflict by files detected: package psa-spamassassin-8.1.1-cos4.build81070322.16.i586
conflict with package psa-spamassassin-8.3.0-cos4.build83071218.20.i586
both have file /usr/lib/perl5/site_perl/5.8.5/Mail/SpamAssassin/CmdManageSA3.pm with different md5 sum.
Warning: packages conflict by files detected: package perl-HTML-Tree-1:3.16-cos4.build81070322.16.noarch
conflict with package perl-HTML-Tree-1:3.16-cos4.build83071218.20.noarch
both have file /usr/share/man/man3/HTML::AsSubs.3pm.gz with different md5 sum.
Warning: packages conflict by files detected: package psa-proftpd-1.3.0-cos4.build81070322.16.i586
conflict with package psa-proftpd-1.3.0-cos4.build83071218.20.i586
both have file /usr/bin/ftpcount with different md5 sum.
Warning: packages conflict by files detected: package psa-logrotate-3.7-cos4.build81070322.16.i586
conflict with package psa-logrotate-3.7-cos4.build83071218.20.i586
both have file /usr/local/psa/logrotate/sbin/logrotate with different md5 sum.
Warning: packages conflict by files detected: package log4cpp-plesk-0.3.5rc2-cos4.build81070322.16.i586
conflict with package log4cpp-plesk-0.3.5rc2-cos4.build83071218.20.i586
both have file /usr/lib/liblog4cpp_plesk.so.4.0.5 with different md5 sum.
Warning: packages conflict by files detected: package psa-qmail-1.03-cos4.build81070322.16.i586
conflict with package psa-qmail-1.03-cos4.build83071218.20.i586
both have file /etc/init.d/qmail with different md5 sum.
Warning: packages conflict by files detected: package courier-imap-3.0.8-cos4.build81070322.16.i586
conflict with package courier-imap-3.0.8-cos4.build83071218.20.i586
both have file /etc/init.d/courier-imap with different md5 sum.
Warning: packages conflict by files detected: package psa-qmail-rblsmtpd-0.70-cos4.build81070322.16.i586
conflict with package psa-qmail-rblsmtpd-0.70-cos4.build83071218.20.i586
both have file /usr/sbin/rblsmtpd with different md5 sum.
Warning: packages conflict by files detected: package psa-8.1.1-cos4.build81070322.16.i586
conflict with package psa-8.3.0-cos4.build83071218.20.i586
both have file /etc/init.d/psa with different md5 sum.
Warning: packages conflict by files detected: package psa-imp-4.1.3-cos4.build81070322.16.noarch
conflict with package psa-imp-4.1.5-cos4.build83071218.20.noarch
both have file /etc/psa-horde/imp/conf.php with different md5 sum.
Warning: packages conflict by files detected: package psa-api-rpc-8.1.1-cos4.build81070322.16.noarch
conflict with package psa-api-rpc-8.3.0-cos4.build83080131.20.noarch
both have file /usr/local/psa/PMM/PleskX.tar.signed with different md5 sum.
Warning: packages conflict by files detected: package psa-bf1942-1.0.0-cos4.build81070322.16.i586
conflict with package psa-bf1942-1.0.0-cos4.build83071218.20.i586
both have file /usr/local/psa/admin/plib/modules/bf1942/MngServerEditForm.php with different md5 sum.
Warning: packages conflict by files detected: package psa-fileserver-1.0.0-cos4.build81070322.16.i586
conflict with package psa-fileserver-1.0.0-cos4.build83071218.20.i586
both have file /usr/local/psa/admin/sbin/modules/fileserver/filesrvmng with different md5 sum.
Warning: packages conflict by files detected: package psa-ingo-1.1.2-cos4.build81070322.16.noarch
conflict with package psa-ingo-1.1.4-cos4.build83071218.20.noarch
both have file /usr/share/psa-horde/ingo/blacklist.php with different md5 sum.
Warning: packages conflict by files detected: package psa-mimp-1.0-cos4.build81070322.16.noarch
conflict with package psa-mimp-1.0.2-cos4.build83071218.20.noarch
both have file /usr/share/psa-horde/mimp/compose.php with different md5 sum.

continued in next post...
 
Warning: packages conflict by files detected: package psa-passwd-3.0-cos4.build81070322.16.noarch
conflict with package psa-passwd-3.0.1-cos4.build83071218.20.noarch
both have file /etc/psa-horde/passwd/backends.php with different md5 sum.
Warning: packages conflict by files detected: package psa-vpn-2.0.1-cos4.build81070322.16.i586
conflict with package psa-vpn-2.0.1-cos4.build83071218.20.i586
both have file /usr/local/psa/admin/bin/modules/vpn/zip with different md5 sum.
Warning: packages conflict by files detected: package psa-watchdog-2.0.2-cos4.build81070322.16.i586
conflict with package psa-watchdog-2.0.3-cos4.build83080131.20.i586
both have file /usr/local/psa/admin/bin/modules/watchdog/lmsg with different md5 sum.
Warning: packages conflict by files detected: package psa-ruby-1.8.5-200610081246.i386
conflict with package psa-ruby-1.8.6-200703301047.i386
both have file /opt/ruby/bin/irb with different md5 sum.
Warning: packages conflict by files detected: package psa-ruby-actionpack-1.13.2-200702121005.noarch
conflict with package psa-ruby-actionpack-1.13.3-200703301451.noarch
both have file /opt/ruby/lib/ruby/site_ruby/1.8/action_controller/base.rb with different md5 sum.
Warning: packages conflict by files detected: package psa-ruby-actionwebservice-1.2.2-200702121005.noarch
conflict with package psa-ruby-actionwebservice-1.2.3-200703301452.noarch
both have file /opt/ruby/lib/ruby/site_ruby/1.8/action_web_service/version.rb with different md5 sum.
Warning: packages conflict by files detected: package psa-ruby-actionmailer-1.3.2-200702121004.noarch
conflict with package psa-ruby-actionmailer-1.3.3-200703301451.noarch
both have file /opt/ruby/lib/ruby/site_ruby/1.8/action_mailer/version.rb with different md5 sum.
Warning: packages conflict by files detected: package perl-Text-Iconv-1.2-24psa.cos4.build81070322.16.i586
conflict with package perl-Text-Iconv-1.2-24psa.cos4.build83071218.20.i586
both have file /usr/lib/perl5/site_perl/5.8.5/i386-linux-thread-multi/auto/Text/Iconv/Iconv.so with different md5 sum.
Warning: packages conflict by files detected: package psa-sbm3-1.1-19.noarch
conflict with package psa-sbm3-5.0-11.noarch
both have file /usr/local/psa/admin/htdocs/modules/sbm3/images/icon.gif with different md5 sum.
Warning: packages conflict by files detected: package courier-imap-3.0.8-cos4.build83071218.20.i586
conflict with package courier-imap-3.0.8-cos4.build81070322.16.i586
both have file /etc/init.d/courier-imap with different md5 sum.
Warning: packages conflict by files detected: package cs-gs-2.0.0-cos4.build83071218.20.i586
conflict with package cs-gs-2.0.0-cos4.build81070322.16.i586
both have file /usr/local/psa/admin/bin/modules/cs-gs/libstatistics.so.1.0.0 with different md5 sum.
Warning: packages conflict by files detected: package log4cpp-plesk-0.3.5rc2-cos4.build83071218.20.i586
conflict with package log4cpp-plesk-0.3.5rc2-cos4.build81070322.16.i586
both have file /usr/lib/liblog4cpp_plesk.so.4.0.5 with different md5 sum.
Warning: packages conflict by files detected: package perl-HTML-Tree-1:3.16-cos4.build83071218.20.noarch
conflict with package perl-HTML-Tree-1:3.16-cos4.build81070322.16.noarch
both have file /usr/share/man/man3/HTML::AsSubs.3pm.gz with different md5 sum.
Warning: packages conflict by files detected: package perl-Text-Iconv-1.2-24psa.cos4.build83071218.20.i586
conflict with package perl-Text-Iconv-1.2-24psa.cos4.build81070322.16.i586
both have file /usr/lib/perl5/site_perl/5.8.5/i386-linux-thread-multi/auto/Text/Iconv/Iconv.so with different md5 sum.
Warning: packages conflict by files detected: package psa-8.3.0-cos4.build83071218.20.i586
conflict with package psa-8.1.1-cos4.build81070322.16.i586
both have file /etc/init.d/psa with different md5 sum.
Warning: packages conflict by files detected: package psa-api-8.3.0-cos4.build83080131.20.noarch
conflict with package psa-api-8.1.1-cos4.build81070322.16.noarch
both have file /usr/local/psa/admin/htdocs/cligate.php with different md5 sum.
Warning: packages conflict by files detected: package psa-api-rpc-8.3.0-cos4.build83080131.20.noarch
conflict with package psa-api-rpc-8.1.1-cos4.build81070322.16.noarch
both have file /usr/local/psa/PMM/PleskX.tar.signed with different md5 sum.
Warning: packages conflict by files detected: package psa-bf1942-1.0.0-cos4.build83071218.20.i586
conflict with package psa-bf1942-1.0.0-cos4.build81070322.16.i586
both have file /usr/local/psa/admin/plib/modules/bf1942/MngServerEditForm.php with different md5 sum.
Warning: packages conflict by files detected: package psa-bf2-1.0.0-cos4.build83071218.20.i586
conflict with package psa-bf2-1.0.0-cos4.build81070322.16.i586
both have file /usr/local/psa/admin/plib/modules/bf2/locales/en-US/messages_en-US.php with different md5 sum.
Warning: packages conflict by files detected: package psa-courier-imap-add-8.3.0-cos4.build83071218.20.i586
conflict with package psa-courier-imap-add-8.1.1-cos4.build81070322.16.i586
both have file /usr/lib/courier-imap/authlib/authpsa with different md5 sum.
Warning: packages conflict by files detected: package psa-fileserver-1.0.0-cos4.build83071218.20.i586
conflict with package psa-fileserver-1.0.0-cos4.build81070322.16.i586
both have file /usr/local/psa/admin/sbin/modules/fileserver/filesrvmng with different md5 sum.
Warning: packages conflict by files detected: package psa-firewall-1.0.1-cos4.build83071218.20.i586
conflict with package psa-firewall-1.0.1-cos4.build81070322.16.i586
both have file /usr/local/psa/admin/htdocs/modules/firewall/locales/en-US/help/cbook.gif with different md5 sum.
Warning: packages conflict by files detected: package psa-horde-3.1.5-cos4.build83071218.20.noarch
conflict with package psa-horde-3.1.3-cos4.build81070322.16.noarch
both have file /etc/psa-horde/horde/conf.php with different md5 sum.
Warning: packages conflict by files detected: package psa-imp-4.1.5-cos4.build83071218.20.noarch
conflict with package psa-imp-4.1.3-cos4.build81070322.16.noarch
both have file /etc/psa-horde/imp/conf.php with different md5 sum.
Warning: packages conflict by files detected: package psa-ingo-1.1.4-cos4.build83071218.20.noarch
conflict with package psa-ingo-1.1.2-cos4.build81070322.16.noarch
both have file /usr/share/psa-horde/ingo/blacklist.php with different md5 sum.
Warning: packages conflict by files detected: package psa-kronolith-2.1.6-cos4.build83071218.20.noarch
conflict with package psa-kronolith-2.1.4-cos4.build81070322.16.noarch
both have file /usr/share/psa-horde/kronolith/addevent.php with different md5 sum.
Warning: packages conflict by files detected: package psa-libpam-plesk-8.3.0-cos4.build83071218.20.i586
conflict with package psa-libpam-plesk-8.1.1-cos4.build81070322.16.i586
both have file /lib/security/pam_plesk.so with different md5 sum.
Warning: packages conflict by files detected: package psa-locale-base-en-US-8.3.0-cos4.build83071224.20.noarch
conflict with package psa-locale-base-en-US-8.1.1-cos4.build81070322.16.noarch
both have file /usr/local/psa/admin/htdocs/locales/en-US/help/16647.htm with different md5 sum.
Warning: packages conflict by files detected: package psa-logrotate-3.7-cos4.build83071218.20.i586
conflict with package psa-logrotate-3.7-cos4.build81070322.16.i586
both have file /usr/local/psa/logrotate/sbin/logrotate with different md5 sum.
Warning: packages conflict by files detected: package psa-migration-manager-8.3.0-cos4.build83080131.20.i586
conflict with package psa-migration-manager-8.1.1-cos4.build81070322.16.i586
both have file /usr/local/psa/PMM/agents/ConfixxX/ConfixxX.pl with different md5 sum.
Warning: packages conflict by files detected: package psa-mimp-1.0.2-cos4.build83071218.20.noarch
conflict with package psa-mimp-1.0-cos4.build81070322.16.noarch
both have file /usr/share/psa-horde/mimp/compose.php with different md5 sum.
Warning: packages conflict by files detected: package psa-passwd-3.0.1-cos4.build83071218.20.noarch
conflict with package psa-passwd-3.0-cos4.build81070322.16.noarch
both have file /etc/psa-horde/passwd/backends.php with different md5 sum.
Warning: packages conflict by files detected: package psa-proftpd-1.3.0-cos4.build83071218.20.i586
conflict with package psa-proftpd-1.3.0-cos4.build81070322.16.i586
both have file /usr/bin/ftpcount with different md5 sum.
Warning: packages conflict by files detected: package psa-qmail-1.03-cos4.build83071218.20.i586
conflict with package psa-qmail-1.03-cos4.build81070322.16.i586
both have file /etc/init.d/qmail with different md5 sum.
Warning: packages conflict by files detected: package psa-qmail-rblsmtpd-0.70-cos4.build83071218.20.i586
conflict with package psa-qmail-rblsmtpd-0.70-cos4.build81070322.16.i586
both have file /usr/sbin/rblsmtpd with different md5 sum.
Warning: packages conflict by files detected: package psa-ruby-1.8.6-200703301047.i386
conflict with package psa-ruby-1.8.5-200610081246.i386
both have file /opt/ruby/bin/irb with different md5 sum.
Warning: packages conflict by files detected: package psa-ruby-actionmailer-1.3.3-200703301451.noarch
conflict with package psa-ruby-actionmailer-1.3.2-200702121004.noarch
both have file /opt/ruby/lib/ruby/site_ruby/1.8/action_mailer/version.rb with different md5 sum.
Warning: packages conflict by files detected: package psa-ruby-actionpack-1.13.3-200703301451.noarch
conflict with package psa-ruby-actionpack-1.13.2-200702121005.noarch
both have file /opt/ruby/lib/ruby/site_ruby/1.8/action_controller/base.rb with different md5 sum.

continued in next post...
 
Warning: packages conflict by files detected: package psa-ruby-actionwebservice-1.2.3-200703301452.noarch
conflict with package psa-ruby-actionwebservice-1.2.2-200702121005.noarch
both have file /opt/ruby/lib/ruby/site_ruby/1.8/action_web_service/version.rb with different md5 sum.
Warning: packages conflict by files detected: package psa-ruby-activerecord-1.15.3-200703301451.noarch
conflict with package psa-ruby-activerecord-1.15.2-200702121004.noarch
both have file /opt/ruby/lib/ruby/site_ruby/1.8/active_record/associations.rb with different md5 sum.
Warning: packages conflict by files detected: package psa-ruby-activesupport-1.4.2-200703301450.noarch
conflict with package psa-ruby-activesupport-1.4.1-200702121004.noarch
both have file /opt/ruby/lib/ruby/site_ruby/1.8/active_support/core_ext/time.rb with different md5 sum.
Warning: packages conflict by files detected: package psa-ruby-fcgi-0.8.7-200703301159.i386
conflict with package psa-ruby-fcgi-0.8.7-200610081251.i386
both have file /opt/ruby/lib/ruby/site_ruby/1.8/i386-linux/fcgi.so with different md5 sum.
Warning: packages conflict by files detected: package psa-ruby-mysql-2.7-200703301200.i386
conflict with package psa-ruby-mysql-2.7-200610081251.i386
both have file /opt/ruby/lib/ruby/site_ruby/1.8/i386-linux/mysql.so with different md5 sum.
Warning: packages conflict by files detected: package psa-sbm3-5.0-11.noarch
conflict with package psa-sbm3-1.1-19.noarch
both have file /usr/local/psa/admin/htdocs/modules/sbm3/images/icon.gif with different md5 sum.
Warning: packages conflict by files detected: package psa-selinux-8.3.0-cos4.build83071218.20.noarch
conflict with package psa-selinux-8.1.1-cos4.build81070322.16.noarch
both have file /etc/selinux/targeted/src/policy/domains/program/plesk.te with different md5 sum.
Warning: packages conflict by files detected: package psa-spamassassin-8.3.0-cos4.build83071218.20.i586
conflict with package psa-spamassassin-8.1.1-cos4.build81070322.16.i586
both have file /usr/lib/perl5/site_perl/5.8.5/Mail/SpamAssassin/CmdManageSA3.pm with different md5 sum.
Warning: packages conflict by files detected: package psa-turba-2.1.5-cos4.build83071218.20.noarch
conflict with package psa-turba-2.1.3-cos4.build81070322.16.noarch
both have file /etc/psa-horde/turba/prefs.php with different md5 sum.
Warning: packages conflict by files detected: package psa-vpn-2.0.1-cos4.build83071218.20.i586
conflict with package psa-vpn-2.0.1-cos4.build81070322.16.i586
both have file /usr/local/psa/admin/bin/modules/vpn/zip with different md5 sum.
Warning: packages conflict by files detected: package psa-watchdog-2.0.3-cos4.build83080131.20.i586
conflict with package psa-watchdog-2.0.2-cos4.build81070322.16.i586
both have file /usr/local/psa/admin/bin/modules/watchdog/lmsg with different md5 sum.
ERROR: Unable to proceed with the installation until the package expand-2.1.0-68_psa8.1.i586 is removed from the system.
Not all packages were installed.
Please, resolve the above problem and try installing the packages again.
If you cannot resolve the problem on your own, contact product technical support for assistance.
What do I do to make this update work?
 
Hi.

Seems you have two versions installed at the same time. Please post here the output of the following command:
mysql -uadmin -p`cat /etc/psa/.psa.shadow` psa -e"select * from misc where param='version';" && rpm -q psa && cat /usr/local/psa/version
 
It returns the following:
+---------+------+
| param | val |
+---------+------+
| version | 0811 |
+---------+------+
psa-8.1.1-cos4.build81070322.16
8.1.1 CentOS 4.2 81070322.16

Another interesting thing to note. After I posted the error messages above, I tried letting the autoinstaller program update version 8.1.1, since it was an option, and I received the following message:
There are 6 packages required for product to function properly, which
were not found in your system.

There are 0 packages that need to be upgraded
in order to install the product.

I then let it run and it filled the drive on the virtual environment. I restored the machine to a previous backup before I ran the command you gave me.

Another thing to note is that this is a clone of one of our production machines. Not sure if that matters.
 
Ok, after researching this a little more it looks like we are using standard templates for our os and applications. We have version 3 of virtuozzo so we can't convert our current standard template ve's to ez template ve's and from looking around on the downloads.swsoft.com ftp, there isn't a standard template for the newest version of plesk. So how do I upgrade to the newest version of plesk and sitebuilder?
 
ok i found the standard template for the newest plesk version and installed it on the hardware node. when i ran the update through the virtuozzo web interface (vzcc) i get the following:
Installation of the template(s) psa-ce4/20071120 into VE(s) 104 is started.
error: Failed dependencies:
psa-security = 8.1 is needed by (installed) expand-2.1.3-4_psa8.1.i586
ERROR: /etc/vzpkg.d/rpm43x86/bin/rpm update transaction completed with error code 53.
Installation of the template(s) psa-ce4/20071120 into VE(s) 104 is finished with errors: #1213 Can not add template in VE : error: Failed dependencies: psa-security = 8.1 is needed by (installed) expand-2.1.3-4_psa8.1.i586 ERROR: /etc/vzpkg.d/rpm43x86/bin/rpm update transaction completed with error code 53.
here is everything installed in the ve:
Operating System: centos-4 / 20070404 (Standard)

Applications Installed
---------------------------
awstats-as4 / 20061002
expand-psa81-ce4 / 20061204 / 20070410
mailman-as4 / 20060209
mod_frontpage-as4 / 20060202
mod_perl-ce4 / 20051128
mod_ssl-ce4 / 20070404
mysql-as4 / 20060815
php-as4 / 20060927
psa-ce4 / 20070124
psa-drweb-ce4 / 20070126
psa-fcgid-ce4 / 20070126
psa-mailman-ce4 / 20070126
psa-rails-ce4 / 20070126
psa-sb-publish-ce4 / 20070126
psa-sbm-ce4 / 20070124
psa-spamassassin-ce4 / 20070126
psa-vault-ce4 / 20070124
what am i missing? is there something else that needs to be installed?
 
do you have expand installed on the same VE???

rpm -qa |grep expand
 
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