Plesk backup error (No value given for one or more required parameters)

[Burnout]

Dear,

I upgraded a Plesk platform from 7.6 to 8.6.0.4. After the upgrade all dns records where gone, so I had to restore them from another database.
Now, when I'm trying to backup the server with the Plesk Backup tool, I got this error -> "No value given for one or more required parameters."

Is there a debug file where we can check which data are missing?

Kind regards,

Burnout

 

[Bender]

Hi,

Plesk database was not upgraded properly and some columns are missing.

You can compare tables structure with another 8.6 installation and insert missing columns but t is better to contact Parallels support.

 

[Burnout]

Bender, thx for the answer. The problem is we're working with one of there resellers. The reseller isn't available today. Where can I contact them directly?

I located the exact error:

psaobsolete.PSADatabaseQueryException: No value given for one or more required parameters.
at psaobsolete.PSAMySQLDatabase.query(String queryStr)
at psabackup.QueryBuilder.execQuery(String tableName, String whereCondition)
at psabackup.DumpEnv.loadTable(String tableName, Type tItem)
at psabackup.DumpEnv.loadDatabase()
at psabackup.DumpEnv.start()
at dump.Progress.DumpProc()

 

[Burnout]

This was a pure Access database problem. Parallels had to fix this.

The thread can be closed.

 

[ugurcanocal]

I have smae problem
help me please