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plesk backup failed - dumb error

Discussion in 'Plesk for Windows - 8.x and Older' started by myfamad86521, Oct 21, 2007.

  1. myfamad86521

    myfamad86521 Guest

    0
     
    plesk backup failed - dump error

    Hi,

    I am doing a plesk backup but during the backup process i receive this error message:

    Item has already been added. Key in dictionary: "username@domainnameabc.com"
    key being added: "username@domainnameabc.com"


    Plesk backup still failed even after i diselect the domain name from the list.

    i am using plesk 7.5 on windows

    Please advise. :(
     
  2. skills@

    skills@ Guest

    0
     
    has anybody found a solution for this ? i am having the same problem, i apologize for posting in the wrong place but i have to get some backups done
     
  3. DmitryT

    DmitryT Guest

    0
     
    Most probably this issue is related to Plesk database inconsistency. Try to login to MySQL and correct database recoreds in the following way:

    mysql> SELECT * from psa.sa_conf where mailname like = 'username@domainnameabc.com';

    This query should return a several records with the same value 'mailname'. You should remove duplicate records manually:

    mysql> delete from psa.sa_conf where id = 'id_of duplicate record';

    Do not forget to left the original record in this table as this is the only one that should not be erased :)
     
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