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plesk backup failed - dumb error

Discussion in 'Plesk for Windows - 8.x and Older' started by myfamad86521, Oct 21, 2007.

  1. myfamad86521

    myfamad86521 Guest

    plesk backup failed - dump error


    I am doing a plesk backup but during the backup process i receive this error message:

    Item has already been added. Key in dictionary: "username@domainnameabc.com"
    key being added: "username@domainnameabc.com"

    Plesk backup still failed even after i diselect the domain name from the list.

    i am using plesk 7.5 on windows

    Please advise. :(
  2. skills@

    skills@ Guest

    has anybody found a solution for this ? i am having the same problem, i apologize for posting in the wrong place but i have to get some backups done
  3. DmitryT

    DmitryT Guest

    Most probably this issue is related to Plesk database inconsistency. Try to login to MySQL and correct database recoreds in the following way:

    mysql> SELECT * from psa.sa_conf where mailname like = 'username@domainnameabc.com';

    This query should return a several records with the same value 'mailname'. You should remove duplicate records manually:

    mysql> delete from psa.sa_conf where id = 'id_of duplicate record';

    Do not forget to left the original record in this table as this is the only one that should not be erased :)