• Halloween is coming! To celebrate the occasion, we dusted off a couple of old skins, and even created a brand new one (Pixel).
    To get into the festive spirit, install the Skins extension.
  • The new Python extension is now available. It allows customers to deploy and manage WSGI-based Python applications on their websites directly from Plesk.
  • The Plesk Mobile apps for iOS and Android and the Plesk Mobile Center extension have been deprecated, and are no longer available for new installations. In Plesk Obsidian 18.0.84, the Plesk Mobile Center extension will be removed from servers during the upgrade, and the Plesk Mobile apps will lose their server management features.
  • The Social Login extension has been deprecated and will be removed in Plesk Obsidian 18.0.84. After that, it will no longer be possible to log in to Plesk with a Google, Facebook, GitHub account, or with a passkey. Plesk usernames and passwords, as well as logging in with a WebPros Account, are not affected.

Plesk Backup fails to store Smartermail Stat files

L

LeaUK

Guest
Be aware, Plesk Backup does not store Smartmail stats associated with mail, for example bandwidth or HDD space for each domain.

The reports feature of Smartermail will fail to display any data after a Plesk Restore.

This is because Plesk Backup does not store any of the SM .stats files! :( These can be found in: C:\SmarterMail\Domains\<domainname>\Stats and C:\SmarterMail\Domains\<domainname>


Lea
 
In fact Plesk does not store any files in the SmarterMail domain root folder as it expects to rebuild them. As a consequence the domain.cfg file is not backed up, and therefore reports for HDD space consumed per domain cannot be compiled post restore!

I have raised this with Plesk support in which I received a reply, however the point was obfuscated (avoided).

Let's hope the integration of SmarterMail v5 is improved!

Regards
Lea
 
You must log in or register to reply here.

Similar threads

A
Issue Smartermail : must be textual to extract_string, JSON to extract_json.
Replies
1
Views
4K
scsa20
scsa20
B
Issue Backup creation to remote FTP storage fails due to local disk space check
Replies
1
Views
3K
Bitpalast
Bitpalast
M
Question Plesk Backup Manager : How to store account specific backups rather than in one massive file?
Replies
3
Views
3K
MHC_1
M
Steve Jeffery
Resolved "Import Dump" from file on server fails since update to 18.0.79
Replies
11
Views
5K
AmaZili Communication
AmaZili Communication
F
Issue Plesk Backup Suddenly Fails on SSHFS: pmm-ras Returns EPERM After Years of Working
Replies
6
Views
4K
FloLa
F
Back
Top