Plesk backup not really backing up...

[MikePaul99]

For some reason Plesk is not creating local backups, it will create the remote
FTP backups but won't store them locally...

When the backup runs, it sends me an email saying it has started, then
immediately sends me another email saying it's finished successfully, however
it never actually makes the backup file.

Permissons on the directories are set so that psaadm is the owner and can write
to it, and when I manually run psadump from the command line it creates the
backup just fine.

I'm stumped...

 

[gjmjr]

I'm having the same problem here, see:

http://forum.sw-soft.com/showthread.php?s=&threadid=25915

No solution or clue has been presented here, however

 

[MikePaul99]

Your issue looks more like a permissions problem with the dump directory, my problem is that it creates the log files, the tmp file but not the backup file.

Still havn't figured it out....

 

[gjmjr]

.log and .lock files are created, the description.tmp file isn't.

Permission on /var/lib/psa/dumps/domain.com/ is 0750, it's owner is psaadm/psaadm, but the .log file is created as root/root.

Changing the dump directory to 0777 doesn't help as it somehow is reset to 0750.

This happens to my out-of-the-box installation of 7.5.3 on SuSE 9.1. Very annoying.

 

[gjmjr]

Some more info: scheduled domain backups work without problems. Which is of course more useful than manual backups from the Plesk interface. Nevertheless, its annoying the manual backup doesn't work without manually creating description.tmp files.