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Question Plesk doesn't automatically create www record for new subdomains

gcdevhost

New Pleskian
Server operating system version
Debian
Plesk version and microupdate number
Plesk Web Host
Hello Everyone,

I'm new to plesk, just migrated from WHM/Cpanel.

My issue is, unlike cPanel, when I create a subdomain i.e. test.domain.com

Plesk doesn't automatically create www.test.domain.com

test.domain.com works fine. But if a client tries to access www.test.domain.com, he will get DNS_PROBE_FINISHED_NXDOMAIN

My question is: Can this be solved, so both records will be created automatically, without manually adding www version each time?

Thank you
 
I am not sure if this works, but you can give it a try. Add a CNAME record with host www.<subdomain> and the value <subdomain> to the Zone Record Template on Tools & Settings > DNS Settings.

More info on the Zone Record template: DNS Settings
 
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