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Plesk Domain Owner backup restore fails

B

BoXie

Guest
System:
-----------
- OS : CentOS 4.x
- Plesk 8.1.1
- Backups and restores are done (and made) in Plesk 8.1.1
- IP (shared v.s. exclusive) settings are correct.

Problem:
-------------
When Domain Owners perform a domain restore in Plesk, it fails during virtual hosting re-setup. What is wrong here.

In particularly the following output is unexpected i guess :

Code:
------------------------------------------------------------------------------------
2007-06-07 16:49:03,002 INFO Packet succesfully validated.
2007-06-07 16:49:07,049 INFO Subprocess <subprocess[16006] '/usr/local/psa/admin/sbin/deployer' '--session-path=/srv/backup/psa/tmp/restore_1_4' '--deploy-dump' '--backup-user=xxxxxxxxxx.nl' '--backup-user-type=domain-admin' '--socket-path=/usr/local/psa/tmp/backup-extractor.15997'> was finished with exit code 1
== STDOUT ====================

== STDERR ====================
Uncaught std::exception: UnixClientSocket::UnixClientSocket, connect: No such file or directory
------------------------------------------------------------------------------------

And in GUI :

Code:
2)
Traceback (most recent call last):
File "/usr/local/psa/admin/share/supervisor/processor.py", line 115, in doActivityRunner
newState = self.doActivity()
File "/usr/local/psa/admin/share/supervisor/processor.py", line 792, in doActivity
cmd.spawn(os.environ.has_key("PLESKRESTORE_MODE"))
File "/usr/local/psa/admin/lib/python/subproc.py", line 238, in spawn
proc.run()
File "/usr/local/psa/admin/lib/python/subproc.py", line 193, in run
BaseSubprocess.run(self)
File "/usr/local/psa/admin/lib/python/subproc.py", line 177, in run
self.wait()
File "/usr/local/psa/admin/lib/python/subproc.py", line 197, in wait
BaseSubprocess.wait(self)
File "/usr/local/psa/admin/lib/python/subproc.py", line 187, in wait
raise NonzeroExitException(self, os.WEXITSTATUS(status))
NonzeroExitException: was finished with exit code 1

More log .. see attachment.
 
i had the same exact problem
i run plesk 8.2.0 on a CentOS box
i solved it by update all perl and python packages with yum.
i also updatet httpd , mod_ssl and mod_perl

hope this works for all people with the same problem
 
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