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>> Plesk dont allow import via wordpress ??

Discussion in 'Plesk Suggestions and Feedback' started by Laurent_nancy, Nov 18, 2012.

  1. Laurent_nancy

    Laurent_nancy New Pleskian

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    Good morning
    1. I install wordpress 3.4.2 without problem
    2. I install a theme without problem
    3. I try to import a file xml via 'import' wordpress file :
    page where define : Import author: admin (admin) and dowload attachments checked
    3.1 press download button and error appear :
    ERROR
    "Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request.
    Please contact the server administrator to inform of the time the error occurred and of anything you might have done that may have caused the error.

    More information about this error may be available in the server error log."

    I open error_log and :
    log
    "[Sun Nov 18 11:11:01 2012] [warn] [client 92.141.154.226] (110)Connection timed out: mod_fcgid: ap_pass_brigade failed in handle_request_ipc function, referer: http://www.mywordpress.com/wp-admin/admin.php?import=wordpress&step=1&_wpnonce=9682da688d"

    I count and error appear at 45 sec so I configure php.ini in 600 sec execution time
    and configure Memory_limit to 64mo

    I really don't understand the error, have you got an idea ??

    Thank you
     
  2. IgorG

    IgorG Forums Analyst Staff Member

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    Try to increase the value of FcgidMaxProcessesPerClass in /etc/httpd/conf.d/fcgid.conf Then httpdmng --reconfigure-all and restart Apache.
     
  3. Laurent_nancy

    Laurent_nancy New Pleskian

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    1. I modify fcgid.conf 8 to 32
    2. Restart Apache
    stil got internal error at 45 secondes

    I really don't understand the error, have you got an idea ??

    Thank you
     
  4. Laurent_nancy

    Laurent_nancy New Pleskian

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    I find a solution and happy to :
    in fcgid the line to change is "FcgideTimeout 40" to 90 !!!

    CODE :
    # This is the Apache server configuration file for providing FastCGI support
    # via mod_fcgid
    #
    # Documentation is available at http://fastcgi.coremail.cn/doc.htm

    LoadModule fcgid_module modules/mod_fcgid.so

    <IfModule mod_fcgid.c>

    <IfModule !mod_fastcgi.c>
    AddHandler fcgid-script fcg fcgi fpl
    </IfModule>

    FcgidIPCDir /var/run/mod_fcgid/sock
    FcgidProcessTableFile /var/run/mod_fcgid/fcgid_shm

    FcgidIdleTimeout 90
    FcgidProcessLifeTime 30
    FcgidMaxProcesses 20
    FcgidMaxProcessesPerClass 8
    FcgidMinProcessesPerClass 0
    FcgidConnectTimeout 30
    FcgidIOTimeout 360
    FcgidInitialEnv RAILS_ENV production
    FcgidIdleScanInterval 10

    </IfModule>
     
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