Issue Plesk fails after auto upgrade

[Tolga]

My plesk is unreachable after I get the mail from my server stating "upgrade to plesk has failed". I've checked a million forums and try to fix , but I guess it is getting worse.
I use -- MySQL dump 10.13 Distrib 5.5.52, for debian-linux-gnu (x86_64) on google cloud
-- Host: localhost Database: apsc
-- Server version 5.5.52-0ubuntu0.14.04.1.
14.04.5 LTS (GNU/Linux 3.19.0-69-generic x86_64)
I have dumb files /var/lib/psa/dumps/mysql.preupgrade.apsc.-12.5.30.20161003-221601.dump.gz
but repair or version command is not working. Guess my core files are corrupted, when "/etc/init.d/psa starts " "/usr/lib/psa_service" can't be find.
I have reachable snapshots for the old working version but I don't know which files to copy over and I cannot roll back as a whole as it is a living site and I have the possibility to lose data. So I need your help
any suggestions, thank you in advance
regards
Tolga

 

[Tolga]

I found the log as :
Execution failed.
Command: autoinstaller
Arguments: Array
(
[0] => --select-product-id
[1] => plesk
[2] => --select-release-current
[3] => --upgrade-installed-components
[4] => --include-components-from-class
[5] => vendor=parallels
[6] => --include-components-from-class
[7] => patched
)

Details: Doing restart of Plesk Installer...
..................

Hit http://europe-west1.gce.archive.ubuntu.com trusty/multiverse Sources
Hit http://europe-west1.gce.archive.ubuntu.com trusty/main amd64 Packages
Hit http://europe-west1.gce.archive.ubuntu.com trusty/restricted amd64 Packages
Hit http://europe-west1.gce.archive.ubuntu.com trusty/universe amd64 Packages
Hit http://europe-west1.gce.archive.ubuntu.com trusty/multiverse amd64 Packages
Hit http://europe-west1.gce.archive.ubuntu.com trusty/main i386 Packages
Hit http://europe-west1.gce.archive.ubuntu.com trusty/restricted i386 Packages
Hit http://europe-west1.gce.archive.ubuntu.com trusty/universe i386 Packages
Hit http://europe-west1.gce.archive.ubuntu.com trusty/multiverse i386 Packages
Hit http://europe-west1.gce.archive.ubuntu.com trusty/main Translation-en
Hit http://autoinstall.plesk.com trusty InRelease
Hit http://europe-west1.gce.archive.ubuntu.com trusty/multiverse Translation-en
Hit http://autoinstall.plesk.com trusty InRelease
Hit http://autoinstall.plesk.com trusty InRelease
Hit http://europe-west1.gce.archive.ubuntu.com trusty/restricted Translation-en
Hit http://europe-west1.gce.archive.ubuntu.com trusty/universe Translation-en
Hit http://security.ubuntu.com trusty-security InRelease
Hit http://autoinstall.plesk.com trusty InRelease
Hit http://autoinstall.plesk.com trusty InRelease
Hit http://autoinstall.plesk.com trusty InRelease
Hit http://autoinstall.plesk.com trusty/all amd64 Packages
Hit http://updates.atomicorp.com trusty InRelease
Hit http://autoinstall.plesk.com trusty/all i386 Packages
Hit http://security.ubuntu.com trusty-security/main Sources
Hit http://autoinstall.plesk.com all/all amd64 Packages
Hit http://autoinstall.plesk.com all/all i386 Packages
Hit http://security.ubuntu.com trusty-security/universe Sources
Hit http://autoinstall.plesk.com trusty/all amd64 Packages
Hit http://autoinstall.plesk.com trusty/all i386 Packages
Hit http://updates.atomicorp.com trusty/main amd64 Packages
Hit http://security.ubuntu.com trusty-security/main amd64 Packages
Hit http://autoinstall.plesk.com trusty/all amd64 Packages
Hit http://autoinstall.plesk.com trusty/all i386 Packages
Hit http://autoinstall.plesk.com trusty/all amd64 Packages
Hit http://security.ubuntu.com trusty-security/universe amd64 Packages
Hit http://autoinstall.plesk.com trusty/all i386 Packages
Hit http://autoinstall.plesk.com trusty/all amd64 Packages
Hit http://updates.atomicorp.com trusty/main i386 Packages
Hit http://autoinstall.plesk.com trusty/all i386 Packages
Hit http://autoinstall.plesk.com trusty/all amd64 Packages
Hit http://security.ubuntu.com trusty-security/main i386 Packages
Hit http://autoinstall.plesk.com trusty/all i386 Packages
Hit http://autoinstall.plesk.com trusty/all amd64 Packages
Hit http://autoinstall.plesk.com trusty/all i386 Packages
Hit http://security.ubuntu.com trusty-security/universe i386 Packages
Hit http://autoinstall.plesk.com trusty/all amd64 Packages
Hit http://autoinstall.plesk.com trusty/all i386 Packages
Hit http://security.ubuntu.com trusty-security/main Translation-en
Hit http://autoinstall.plesk.com trusty/all amd64 Packages
Hit http://autoinstall.plesk.com trusty/all i386 Packages
Hit http://autoinstall.plesk.com trusty/all amd64 Packages
Hit http://autoinstall.plesk.com trusty/all i386 Packages
Hit http://security.ubuntu.com trusty-security/universe Translation-en
Hit http://autoinstall.plesk.com trusty/all amd64 Packages
Hit http://autoinstall.plesk.com trusty/all i386 Packages
Ign http://updates.atomicorp.com trusty/main Translation-en
Ign http://autoinstall.plesk.com trusty/all Translation-en
Ign http://autoinstall.plesk.com all/all Translation-en
Ign http://autoinstall.plesk.com trusty/all Translation-en
Ign http://autoinstall.plesk.com trusty/all Translation-en
Ign http://autoinstall.plesk.com trusty/all Translation-en
Ign http://autoinstall.plesk.com trusty/all Translation-en
Ign http://autoinstall.plesk.com trusty/all Translation-en
Ign http://autoinstall.plesk.com trusty/all Translation-en
Ign http://autoinstall.plesk.com trusty/all Translation-en
Ign http://autoinstall.plesk.com trusty/all Translation-en
Ign http://autoinstall.plesk.com trusty/all Translation-en
Ign http://autoinstall.plesk.com trusty/all Translation-en
Reading package lists...
Detecting installed product components.
Gathering information about the installed license key...
Launching component checkers...
File downloading PSA_12.5.30/examiners/panel_preupgrade_checker.php: 20%..40%..51%..62%..79%..90%..100% was finished.
File downloading PSA_12.5.30/examiners/php_launcher.sh: 100% was finished.
Checking whether the package dependencies are resolved.
The following amount of disk space is required in directories:
/opt: 1800.00 Mb.
Total required: 1800.00 Mb, available 69844.00 Mb.

Installing packages
is running
Stopping sw_engine service... done
-- Warning: Skipping the data of table mysql.event. Specify the --events option explicitly.
===> Cumulative APS controller database (apsc) upgrade has been started.
===> Cumulative upgrade of APS controller database has been completed.
===> Cumulative Plesk database upgrade (revertable stage) has been started.
===> Preparing Plesk database upgrade (revertable stage).
===> Cumulative upgrade of Plesk database (revertable stage) has been completed.
===> Plesk database scheme upgrade has been started.
Applying migrations from: /opt/psa/bootstrapper/pp12.5.30-bootstrapper/migrations/
===> Plesk database scheme upgrade has been completed.
Reading package lists...
Building dependency tree...
Reading state information...
bind9 is already the newest version.
The following packages were automatically installed and are no longer required:
linux-image-3.19.0-68-generic linux-image-extra-3.19.0-68-generic
Use 'apt-get autoremove' to remove them.
The following packages will be upgraded:
psa-phpmyadmin
1 upgraded, 0 newly installed, 0 to remove and 16 not upgraded.
1 not fully installed or removed.
Need to get 6252 kB of archives.
After this operation, 1024 B of additional disk space will be used.
Get:1 http://autoinstall.plesk.com/ubuntu/PSA_12.5.30/ trusty/all psa-phpmyadmin all 4.6.0-ubuntu14.04.build1205160922.14 [6252 kB]
Fetched 6252 kB in 0s (20.5 MB/s)
(Reading database ... 129418 files and directories currently installed.)
Preparing to unpack .../psa-phpmyadmin_4.6.0-ubuntu14.04.build1205160922.14_all.deb ...
Unpacking psa-phpmyadmin (4.6.0-ubuntu14.04.build1205160922.14) over (4.6.0-ubuntu14.04.build1205160427.18) ...
Setting up bind9 (1:9.9.5.dfsg-3ubuntu0.9) ...
* Starting domain name service... bind9
...fail!
invoke-rc.d: initscript bind9, action "start" failed.
dpkg: error processing package bind9 (--configure):
subprocess installed post-installation script returned error exit status 1
Setting up psa-phpmyadmin (4.6.0-ubuntu14.04.build1205160922.14) ...
Errors were encountered while processing:
bind9
E: Sub-process /usr/bin/dpkg returned an error code (1)

ERROR: An error occurred on attempt to install packages.
Attention! Your software might be inoperable.
Please, contact product technical support.

 

[IgorG]

Setting up bind9 (1:9.9.5.dfsg-3ubuntu0.9) ...
* Starting domain name service... bind9
...fail!
invoke-rc.d: initscript bind9, action "start" failed.
dpkg: error processing package bind9 (--configure):
subprocess installed post-installation script returned error exit status 1

Check /var/log/messages why bind can't start, fix it and run Plesk autoinstaller again.