Hi We have a dedicated server with 1and1 running Plesk 10. About a month ago, following the latest Plesk update, Apache failed to start. We then contacted 1and1 who then raised a ticket with Plesk, who fixed the issue. We didn't receive any explanation as to why the error occurred. Similar problems seem to occur about once every month. We have disabled auto update within Plesk, only to find that Plesk auto updates again. When we check, we can see auto update has been re-enabled. Today (18th February 2012 at 1pm GMT), all of our client websites vanished. We looked at Plesk and could see that Apache had stopped running. We tried to restart Apache only to get the following error: Error: Unable to make action: Unable to manage service by apache_control_adapter: Service /etc/init.d/httpd failed to start Service /etc/init.d/httpd failed to start ('--start', 'web') Again, we contacted 1and1 dedicated server support and again they raised a ticket with Parallels. These outages are costing our business around Â£300 a day and have already cost us 2 good paying clients. Every time this happens, we are offered no explanation at all. This problem was reported 8 hours, with no resolution offered. All of our websites are still down.