Plesk finds no (micro) updates

[ChueFlade]

Hi there

My Plesk Panel fails to find updates for some reason. It keeps thinking that 11.5.30 Update #31 is the latest version, although the changelog (http://download1.parallels.com/Ples...panel-11.5-windows-updates-release-notes.html) clearly shows 11.5.30 Update #40 is available.

I tried to manually run the updater from command line:

C:\Parallels\Plesk\admin\bin>ai.exe --select-product-id panel --select-release-current --reinstall-patch --install-component base

No success.

I tried to switch to the Early adopter releases
No success.

How can if fix Plesk Panel to update to the latest versions again?
Any help would be greatly appreciated. Thanks.


My setup:
OS: Microsoft Windows Server 2008 R2 Service Pack 1
Panel version: 11.5.30 Update #31 , last updated at April 10, 2014 02:32 AM

 

[IgorG]

Are you sure that there isn't outdated Parallels repository mirror used?

 

[ChueFlade]

Yes, I'm sure im not using any mirror:

 

[ChueFlade]

Any updates from the Parallels Team?

 

[IgorG]

For reinstalling all microupdates you can try to remove file C:\ParallelsInstaller\microupdates.xml and run

"%plesk_bin%\ai.exe" --upgrade-installed-components --select-product-id panel --select-release-current

 

[ChueFlade]

I tried your solution, still stuck at update #31

 

[ChueFlade]

Is there a way to install updates manually, e.g. from a ZIP file?

 

[IgorG]

Is there a way to install updates manually, e.g. from a ZIP file?

No, it is impossible.
Could you please show me full output of command

"%plesk_bin%\ai.exe" --upgrade-installed-components --select-product-id panel --select-release-current

and autoinstaller log?

 

[ChueFlade]

Running

"%plesk_bin%\ai.exe" --upgrade-installed-components --select-product-id panel --select-release-current > upgrade.log 2>&1

prints out

Doing restart of Parallels Installer...
File downloading products.inf3: 100% was finished.
File downloading panel.inf3: 19%..30%..52%..95%..100% was finished.
File downloading ppsmbe.inf3: 100% was finished.
File downloading plesk-updates.inf3: 100% was finished.
File downloading sitebuilder-addon.inf3: 22%..58%..100% was finished.
File downloading billing-addon.inf3: 12%..27%..71%..86%..100% was finished.
File downloading PANEL-WIN_11.5.30/panel-11.5.30-ms_w2k8r2-x86_64.inf3: 10%..20%..35%..42%..50%..60%..71%..82%..91%..100% was finished.
File downloading PANEL-WIN_11.5.30/panel-patches-11.5.30-all.inf3: 15%..28%..31%..43%..56%..62%..75%..88%..91%..100% was finished.
File downloading SITEBUILDER-WIN_11.5.10/sitebuilder-11.5.10-ms-noarch.inf3: 100% was finished.
File downloading BILLING-WIN_11.5.30/billing-11.5.30-ms-noarch.inf3: 52%..100% was finished.
Detecting installed product components.
Gathering information about installed license key...
Determining the packages that need to be installed.
You already have the latest version of product(s) and all selected components
 installed. Installation will not continue.

Can you please explain me where I find the autoinstaller log?

 

[ChueFlade]

Thanks for nothing, now a happy user of ajenti